website not working? Is it down right now? Server Status Check screenshot
National Geographic Animal JamWebsite Name:
www.animaljam.comURL Checked:
Response Time:
Last Down:
Checking National Geographic Animal Jam
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National Geographic Animal Jam Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
22:5766.39 ms. 
02:0177.82 ms.
04:2180.24 ms. 
06:5874.19 ms.
09:0477.43 ms. 
11:3976.28 ms.
13:4371.98 ms. 
16:2976.88 ms.
19:1373.63 ms. 
21:4871.29 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 22:29

We have tried pinging National Geographic Animal Jam website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access National Geographic Animal Jam - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Elizabeth Auger · 1 day 21 hours ago
· · Android Browser 4.0 on Android

are they abandoning animal jam forever because it is alot to work

Elizabeth Auger · 1 day 22 hours ago
· · Android Browser 4.0 on Android

They might be restarting animal jam cause I ask for a farm party but I did not say to go down last night at 9:00!
I'm in a bad mode because of animal jam won't work

▼ LAST 30 DAYS ...
Deborah Murphy-williams · 19 August 2015 - 11:07
· · Safari 8.0 on iPad

Updating now for 5 days. Crazy!

Sean Palmer · 10 July 2014 - 22:44
United States · AT&T U-verse · Firefox 30.0 on Windows

this does not work... i was on aj and it said i minute until it will be down then it went down so this site dosent work

Joanne Briggs · 12 June 2014 - 09:16
United Kingdom · BT · Internet Explorer 11.0 on Windows

it is down and I am sad my 15 pets are to

Emily Stolka · 29 May 2014 - 19:22
United States · Charter Communications · Chrome 35.0 on Windows

is your website down? i have been trying to log in for several hours but cant

Mkayla Henderson · 27 April 2014 - 06:32
United States · Windstream Communications

I haven't been able to log on for about 2 months now, it will give me the option to choose a server. No matter which I choose, it wont let me in The dots below the earth stay at number 4.

Nat Rod · 23 April 2014 - 16:43
United States · Time Warner Cable

Sounds like a catastrophic bug in open SSl.
Apparently there is some kind of "Heartbleed bug" which allows anyone on the internet to read the memory of the systems protected by the vulnerable version of the open SSl software. This compromises the secret keys used to identify the service providers and to encrypt the traffic, the names and passwords of the users and the actual content. This allows attackers to eavesdrop communications, steal data directly from the services and users and to impersonate services and users.

Helena King · 22 April 2014 - 07:13
United Kingdom · Virgin Media

Yh, i cant get in, for 1 hour SERIOUSLY AJ!?

Madison Bausch · 17 April 2014 - 14:12
United States · Charter Communications

website wont load at all

Joanne Aljaradat · 27 March 2014 - 08:47
United Kingdom · Three

Is anybody else having trouble with there member ship cards

Rhiannon Bree Achong · 25 March 2014 - 16:17
United States · CenturyLink

billy go on to animal jam and scroll down to the bottem of the page and click contact us and tell them why ur mad

Billy L Lefler · 25 March 2014 - 16:11
United States · Hughes Network Systems

It has been down to long i made a new account i got on it but i cant get on my other one AJ I AM ANGRY ;(

Rhiannon Bree Achong · 25 March 2014 - 13:35
United States · CenturyLink

this is so annoying this is my only joy in life besides hoses

JonandSomer Stout · 25 March 2014 - 13:13
United States · Morristown Utility Systems

not been able to log in been trying form 830am est until 400est... trying off n on...

Kristi Stolka · 25 March 2014 - 12:51
United States · Charter Communications

have been trying to log on all day long!!! it says they are offline! on facebook it says only down for a bit but its been all day long!

Brenda Clark · 25 March 2014 - 12:39
United States · TDS Telecom

why is animal jam down? I have been trying. Anyone know why it's down???

Diane Crockett · 14 March 2014 - 13:52
United States · Verizon FiOS

Animal Jam appears to be down. Site is unreachable, or maybe it's my internet provider (Verizon) :(

Sonya Ross · 6 March 2014 - 16:26
United States · Time Warner Cable

It's down...

Mary Sue Mougin Echols · 6 March 2014 - 15:32
United States · AT&T U-verse

hey... ikr it is down just for me aperantly

Janice Harrison · 15 February 2014 - 14:24
United States · Verizon Internet Services

Its taken forever to load

Misty-Matt Mildenberger · 2 January 2014 - 14:28
United States · Cogent Communications

We have tried all day long and It will not load. The globe just spins??? We tried all the options under "technical guide!"

Emily M Campbell · 25 December 2013 - 13:03
United States · Cox Communications

i cant even go on animal jam website

Jeff Amis · 25 December 2013 - 12:49
United States · Comcast Cable

This is AJHQ -- we are aware of the website problems and doing our best to bring the game back online for your enjoyment. Please be patient while we continue to restore the game. Check back later.

HeartVang Moon · 25 December 2013 - 11:43
United States · West Kentucky Rural Telephone Cooperative Corporat

Why did animal jam do this? So many kids had their hopes up... Goshh..

Beth Hazard Bachuss · 25 December 2013 - 11:38
United States · WideOpenWest

If you keep trying, you can eventually get on. Choose a less-populated world once on. If you are inactive, they will boot you so make sure you are using it while looged in.

Martin Ward · 25 December 2013 - 11:24
United Kingdom · Virgin Media

8 seconds response time is not good at when when response times are usually measured in milliseconds! Site is down or very sick. I doubt very much that it's a scam. more likely the servers are overloaded since it died at about 11:00AM PST.

Still it's not showing Animal Jam or National Geographic in a good light. Any half-way popular internet site should have support people paid up and available over the whole of Christmas for just such issues (I am one, just not for AJ).

Steve Carden · 25 December 2013 - 10:51
United States · Comcast Cable

i think animal jam is scaming us becuse the ladt gift is today

David Hatt · 25 December 2013 - 10:42
United States · Time Warner Cable

I can ping and tracert the server. so I think the software is causing problems

James Montague · 25 December 2013 - 10:32
United States · Optimum Online

Wow! its Down... Poor kids are super upset as they can not load cards to get diamonds and extra's! Shame on you Animal Jam these kiddos are so VERY upset!

Roxie Duran · 25 December 2013 - 10:13
United States · Cox Communications

Problems here too! Bought my Daughter a Membership and she can't even use it. This is a major BUMMER!!! Hope you all get this up and going soon. Besides that... Merry Christmas! Hopefully it will be back up tomorrow!

Wine Julia · 25 December 2013 - 10:05
United States · Comcast Cable

This is a real bummer for the AJ members in my household. They were so excited to get their AJ gift cards that had extra diamonds and to get their last day gift. :( Hope it gets fixed soon.

Josh Kou · 25 December 2013 - 08:46
Canada · Bell Canada

Its down right now, I tried to log out but the page just didn't load.

Steve Carden · 25 December 2013 - 08:42
United States · Comcast Cable

im lucy this guys daughter i cant log in this is bull and the last gift is today i hate this and im also a member!!!

Sammy Webber · 25 December 2013 - 08:36
United Kingdom · TalkTalk

It says webpage not available, anyone having the same problem?

Beth Hazard Bachuss · 25 December 2013 - 07:12
United States · WideOpenWest

Daughter got a membership for Christmas but we can't log in.

Cindy Sanders Burry · 2 December 2013 - 15:11
United States · Windstream Communications

it wont let me in animal jam it says log in wold errer try angain

Savannah Pease · 1 December 2013 - 10:48
United States · Comcast Cable

Ugh idk what is wrong with it but when i type it in the address bar it just keeps loading and says 'This webpage is unavailible'

Brittany Tazolina · 8 October 2013 - 12:52
United States · AT&T U-verse

I can't even connect to website. Address bar is just spinning. Probably doing maintenance on servers.

Lps Queen · 29 September 2013 - 03:15
Croatia · OT - Optima Telekom d.d.

Can't log in, the game seems to be down... I'm trying to get in for more than half an hour..anyone else having the same problem?

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