website not working? Is it down right now? Server Status Check screenshot
AmtrakWebsite Name:
www.amtrak.comURL Checked:
Response Time:
Last Down:
Checking Amtrak
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Amtrak Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
09:310 ms. 
17:167.19 ms.
20:026.35 ms. 
01:2513.49 ms.
05:020 ms. 
10:360 ms.
19:200 ms. 
21:560 ms.
14:218 ms. 
21:197.56 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 02:37

We have tried pinging Amtrak website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Amtrak - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Jessi Robertson · 14 June 2016 - 16:52
· · Chrome 44.0 on Windows

Browser Session Time-Out:This is likely because your browser was inactive for a long period of time. We're unable to continue processing your request; please start over.
[Error ID: 500S]

When trying to modify trip using reservation number and email.

Cannot login or request password reset.

Contact Us link:
We are currently conducting site maintenance.
Sorry, our site is temporarily unavailable. We are working to address this issue.

Please try again shortly. Or, for immediate assistance, please call 1-800-USA-RAIL (1-800-872-7245).

Thank you for your patience.

Morgan Michelle · 14 June 2016 - 02:37
· · Chrome 46.0 on Windows

If anyone from Amtrak monitors this page, please let us know when the website will be back up. I'm trying to book tickets.

Josh Curie · 14 June 2016 - 02:26
· · Chrome 49.0 on Windows

not loading at all for me. "The page isn’t working"

Lp Pou · 14 June 2016 - 00:19
· · Chrome 49.0 on Windows

Yep down yet AGAIN. And there is no way to contact them with feedback besides social media. Why do customers have to have twitter or facebook?!?

Tom Finck · 13 June 2016 - 22:00
· · Safari 9.1.1 on Mac

cannot believe that is down for "maintenance". Your government at work.

Nicole McRae · 13 June 2016 - 21:24
· · Chrome 51.0 on Windows

Oops! We're having a problem with the page you requested.

The page you were looking for could not be displayed for some reason:

The page could be temporarily unavailable, so you might try again later.
The page has been moved, renamed, deleted or never existed.
There is an error in the URL.
If you typed the address, double-check the spelling.
If you followed a link from somewhere on, let us know and we'll fix it. Be sure to tell us where you came from and what you were looking for.
If you followed a link from another site, you may wish to let them know that they may be linking to a missing page.
You can make reservations on the Home Page.

Sam Brady · 13 June 2016 - 21:01
· · Chrome 51.0 on Windows

Currently up as "amtrack lite" only the minimum amount can be accomplished on the website currently.

Mauro Cicognini · 13 June 2016 - 20:10
· · Firefox 47.0 on Windows

Site is in LInte mode only and reports "We are currently experiencing an issue which is preventing us from providing all the features of It is only possible to make one-way and round-trip reservations or check Train Status. For more assistance, please download the Amtrak app or call 1-800-USA-RAIL (1-800-872-7245)."

Alexis Greenwood · 13 June 2016 - 20:01
· · Chrome 51.0 on Windows

Unable to access; empty page with brackets at the top.

Deborah Pens Curcio · 13 June 2016 - 15:50
· · Firefox 46.0 on Mac

systwm will not take reservations right now.

Allen N Julie Prewett · 6 June 2016 - 18:05
· · Safari 9.0 on iPad

Site not working for me.

Albert Gonzalez · 6 June 2016 - 17:50
· · Chrome 50.0 on Mac

Site looks down, any scheduled maintenance?

Andrew Bailey · 10 April 2016 - 08:07
· · Firefox 45.0 on Windows

pink screen that says
"New hello world"

Kelly Mueller · 21 March 2016 - 20:26
· · Chrome 49.0 on Mac

Trying to buy tickets for the second day. The site hangs at the bank authentication page. Very frustrating.

Joe Keenan · 24 February 2016 - 21:30
· · Chrome 48.0 on Windows

Password reset not working

Juan Caicedo · 15 January 2016 - 22:05
· · Chrome 47.0 on Windows

Looks like it is DOWN!

Joan Kurtz Kurtz · 13 December 2015 - 17:14
· · Chrome 37.0 on Windows

stuck in lite mode only

Karen Fickling-Stinson · 13 December 2015 - 15:28
· · Chrome 47.0 on Windows

error 5045

Jerod Joseph · 13 December 2015 - 15:09
· · Chrome 47.0 on Windows

Can't authenticate payment nor can I change password, many javascript links aren't working.

Brooke Larimer · 27 November 2015 - 19:23
· · Safari 9.0.1 on Mac

hanging on bank authenticating page forever. not sure if its working.

Michelle LaForgia · 6 November 2015 - 20:15
· · Chrome 46.0 on Windows

does not seem to work from a pc

Paul Thomas · 14 October 2015 - 01:26
· · Safari 9.0 on iPhone

Web site is in mobile only mode.

Jesus Evaristo Madrid · 13 October 2015 - 22:23
· · Chrome 45.0 on Windows

Hasn't been working for me since 8pm PST Monday 10/12/15

Heidi LaGrone · 13 October 2015 - 17:27
· · Chrome 45.0 on Windows

Lite mode only since last night. Been trying to buy tickets for 2 days now.

James PS · 13 October 2015 - 08:32
· · Chrome 45.0 on Chrome OS

No access to site or account. For tickets and status, only Lite Mode pages can be used.

Michele Perla · 12 October 2015 - 22:25
· · Safari 9.0 on Mac

same here

John W. Dellamanna · 4 October 2015 - 23:34
· · Internet Explorer 11.0 on Windows

I can't get tickets, error I 108A so the site may well be up but it's not working....Get with the program're losing money

Patricia Birch · 4 October 2015 - 05:28
· · Firefox 40.0 on Windows

Me too

Nancy Geyer · 4 October 2015 - 05:20
· · Safari 8.0.7 on Mac

Error # 503S -- been trying for hours to get tickets.

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