website not working? Is it down right now? Server Status Check screenshot
AliexpressWebsite Name:
www.aliexpress.comURL Checked:
Response Time:
Last Down:
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Aliexpress Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
07:471.48 ms. 
11:482.77 ms.
13:511.41 ms. 
16:052.08 ms.
18:132.72 ms. 
21:091.41 ms.
23:242.72 ms. 
01:473.3 ms.
04:533.35 ms. 
07:092.61 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 09:15

We have tried pinging Aliexpress website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Aliexpress - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
▼ LAST 30 DAYS ...
Aleksandr Null · 25 April 2016 - 16:12
· · Chrome 49.0 on Mac

Not able to access to account. Got

Katie Lou NeeSmith · 17 April 2016 - 17:38
· · Chrome 49.0 on Windows

The login is not loading can not access my Aaccount at all tried all browsers

Jeremy Mather · 13 April 2016 - 17:27
· · Internet Explorer 11.0 on Windows

went through help, did the internet options thing and checked that the eneble protection mode(default setting) was enabled. Then did a java script update, restarted comp and still no able to proceed past "your payment is being processed, please do n ot close this page. What gives???

Winny Pretty · 8 April 2016 - 04:14
· · Safari 9.0 on iPad

I using app and i had click favorite dress for my shop to keep the price but now the favorite part it doesnt show all that all i had keep. When it is going to work properly again?

Cherie Louise Wallace · 7 April 2016 - 22:00
· · Firefox 45.0 on Windows

Prices are showing in USD even when settings are all set to GBP when u get to checkout its all in USD causing bank charges

Chelsea Parisi · 6 April 2016 - 20:50
· · Safari 9.0 on iPhone

Been down for weeks it seems!

Janessa Lundy · 6 April 2016 - 06:58
· · Chrome 49.0 on Windows

Sorting items by price, number of orders etc not working.

Benard Mark · 5 April 2016 - 17:23
· · Firefox 46.0 on Windows

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Rachel Denman · 26 March 2016 - 05:44
· · Firefox 45.0 on Windows

Not working in NZ on 26th March 2016

Christina Sallee · 13 March 2016 - 17:33
· · Chrome 42.0 on Windows

aliexpress is not working properly

Ivan Petroff · 13 March 2016 - 09:29
· · Chrome 48.0 on Windows

Same problem.

Christina Sallee · 11 March 2016 - 12:40
· · Chrome 42.0 on Windows

aliexpress is still not working properly

Christina Sallee · 10 March 2016 - 21:48
· · Chrome 42.0 on Windows

aliexpress is not working properly for me

Vanessa Sharon · 28 February 2016 - 13:50
· · Chrome 48.0 on Windows

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Henry Mapaura · 27 February 2016 - 10:36
· · Firefox 35.0 on Windows

I am unable to checkout of Aliexpress

Imtiaz Ahmad · 25 February 2016 - 16:43
· · Chrome 48.0 on Windows

Hello ...
i am using Maestro card from Germany, but when i enter my card number (which is 10 digit) it says card number invalid. how can i use my card and buy somthing from other option i have is paypal

Kason Maze Pixley · 19 February 2016 - 08:59
· · Chrome 48.0 on Android

I can't place my order and its almost 400$ and I've spent hours making this order talking to sellers and I am so upset! I have written them all under the items purchased. And I will lose all that it took me an hour to complete and now says unknown error when I try to pay

Ronnie Schmidt · 19 February 2016 - 02:25
· · Chrome 49.0 on Windows

Cannot login because the security verification code won't show up. Wonder if clearing the site's cookies will help.

Cazz Schultz · 19 February 2016 - 02:12
· · Chrome 48.0 on Windows

I can't get the code. is anyone else having this problem?

Ahad Eddie Davari · 19 February 2016 - 01:11
· · Chrome 46.0 on Windows

whats wrong with Aliexpress i can not sign in ?

Alisha Banerjee · 18 February 2016 - 19:04
· · Firefox 44.0 on Windows

i dont understand since last 3days they rnt accepting my payment ..saying unauthorized but my bank isnt having any there is a prob with aliexpress?

Ed Wl · 16 February 2016 - 19:54
· · Firefox 44.0 on Windows

I get a new sign in screen that offers QR signin and account sign in but I cant choose anything. tried various browsers, no luck. No decent reply from 'eva' no service team reply

Nsamba Gerald · 27 January 2016 - 18:38
· · Chrome 47.0 on Windows

Any one with a similar problem the Ali express platform doest give me any option where to enter my email and password. It brings two options( Sign in with QR Code or sign in with account but allthe links are not active). I have tried it with several browsers but i do get the same response. Some one should help befor purchase protection for my orers expire.

La Donna Lee Majewski · 26 January 2016 - 06:59
· · Chrome 34.0 on Android

I cannot enter a shipping address as the page loads as a blank??? Help please.

Ashlee S. McKenney · 10 January 2016 - 23:04
· · Internet Explorer 11.0 on Windows

I haven't been able to log-in for about 3 days now myself. WTH!? They don't want my money?

Lillian Holifield · 6 January 2016 - 05:52
· · Chrome 47.0 on Android

It will not let me login are place an order. what is going on with Yall

Stephen Devane · 30 December 2015 - 16:17
· · Chrome 47.0 on Windows

login not responding. unable to type login

Jay Ariel Kelly · 11 December 2015 - 00:54
· · Safari 9.0 on iPhone

Can't order anything it keeps saying its down I need to order ASAP

Liam Rhodes · 9 December 2015 - 11:55
· · Safari 9.0 on iPhone

Can't put shipping and address details in, need to order asap

Luana Lovell · 2 December 2015 - 20:25
· · Internet Explorer 9.0 on Windows

cant pay for item as it wont let me enter in my visa details grrrrrrrrrrrrrrrrrrrrrrrrrr

Jože Brodarič · 24 November 2015 - 11:11
· · Chrome 46.0 on Windows

Cannot open the site. Chrome browser says: DNS_PROBE_FINISHED_NXDOMAIN

Francine Waddell · 23 November 2015 - 13:34
· · Chrome 46.0 on Mac

wont allow me to pay and cant press pay button

Marshee Cambridge · 22 November 2015 - 17:51
· · Chrome 43.0 on Android

Can put it my shipping address to order

Tierra Lynn Hester · 22 November 2015 - 05:15
· · Chrome 45.0 on Android

Can't put in my shipping address

Stresshealth Study · 22 November 2015 - 05:02
· · Safari 9.0 on iPad

Cant see pictures of items

Esther Ama · 17 November 2015 - 11:25
· · Android Browser 4.0 on Android

I cant log in now I wont to buy something now oo my god

শফিকুল ইসলাম · 16 November 2015 - 14:09
· · Opera Next 33.0.1990.58 on Windows

i cant log in my account right now to check&order.But i can browse the site. :(

Keia Greenwood · 13 November 2015 - 11:14
· · Chrome 38.0 on Android

I can't change my shipping address

Alissa Bangemhoe · 7 November 2015 - 01:59
· · Chrome 30.0 on Android

Cant prcoess payment

Liam Clarke · 31 October 2015 - 11:44
· · Chrome 46.0 on Windows

it wont allow me to log in to check my order, i keep getting redirected to to a login page that says access your account! any ideas?

Devin Pike · 19 October 2015 - 16:08
· · Safari 8.0 on iPhone

Won't let me add shipping adress

Laura Canavan-Bago · 16 October 2015 - 23:19
· · Chrome 45.0 on Android

Unknown error when trying to checkout

Pam McNatt · 10 October 2015 - 18:53
· · Safari 600.1.4 on iPhone

Can not pay for items. Network error. 10/10/15.

Farzaneh Fariborzi · 28 September 2015 - 03:36
· · Chrome 45.0 on Android

I'm trying to sign in to my account but keep saying invalid password!! Even I changed the password but still not working.

Alberto Bagnoli · 4 September 2015 - 21:54
· · Chrome 44.0 on Windows


Muhammad Mumtaz · 24 August 2015 - 10:17
· · Firefox 39.0 on Windows

Best Online Shopping Websites List In Pakistan

Aya Suspiria · 31 July 2014 - 21:30
Canada · Bell Canada · Internet Explorer 11.0 on Windows

up to PAY NOW and the options for visa wont even load.
nothing to put in my information :/

everything else working fine

Bobbi Fyffe · 13 July 2014 - 18:33
United States · New Wave Communications · Internet Explorer 10.0 on Windows

I am having problems trying to order on Aliexpress. Every time I log in and try to place an order it takes me straight to alibaba. Is it down? Am I the only one that this is happening to? I really need to get an order placed. I am located in the USA

Jazeeba Kheerdali · 12 July 2014 - 08:19
Mauritius · Telecom Plus · Opera Next 22.0.1471.70 on Windows

I cannot sign it either..! it says loading and its jst stuck there ..HELP!!

Ongard Yadl · 27 June 2014 - 22:58
United States · Consolidated Communications · Chrome 35.0 on Windows

I cannot sign in, its stuck at "loading, please wait"

Kalun Fan · 24 June 2014 - 05:44
Australia · Telstra Internet · Chrome 35.0 on Windows

cant seem to login today

Burning Lu Berga · 9 June 2014 - 04:23
Germany · iQom Business Services · Chrome 34.0 on Windows

i use google chrome, . i cant do any thing apart from openning my acount and viewing the items on sale.But the "add to cart, Buy now and other buttons" are all frozen... And also the payment system makes it hard for me and many other buyers. please help...

Silvia Yulita Kristiana · 6 June 2014 - 10:30
Indonesia · Internux · Firefox 29.0 on Windows

i can open all site, but aliexpress always problem loading page whyyyyy???

Peter Van Dermark · 3 June 2014 - 17:30
Thailand · Triple T Internet · Internet Explorer 11.0 on Windows

can not sign into my account. Can open home page see all except sign in

John W Selleck · 30 May 2014 - 00:28
Thailand · Triple T Internet PCL · Firefox 29.0 on Windows

I cannot access aliexpress or alibaba last 24 hours.

C.f. Yankovich · 22 May 2014 - 12:04
United States · Cable One · Internet Explorer 11.0 on Windows

I have been trying to log into Aliexpress for 3 days and it doesn't work. Have deleted all cookies, set for accept cookies, rebooted, contacted tech support AND created a new login. No luck. Yet I can log into the parent (Alibaba) with no problems.

Sandhika Adityadharma · 16 May 2014 - 20:29
Indonesia · FASTNET · Chrome 34.0 on Windows

I cannot sign in, its stuck at "loading, please wait"

David Freeman · 6 April 2014 - 20:08
New Zealand · Vodafone New Zealand Broadband

Use Torch browser to get onto aliexpress, there is a problem with paying, they are not excepting Debit/charge cards from Visa, Access, or Maestro, I don't know about credit cards.

Rafael Dartayet · 29 March 2014 - 17:13
Ecuador · Satnet

I am unable to sing in to my account

Djordje Miseljic · 29 March 2014 - 06:20
Montenegro · M-Kabl doo

loading to infinity at log-in page

Niels Van Willigenburg · 27 March 2014 - 12:16
Netherlands · Chello

again: unable to sign in :(

Anis Hamadache · 27 March 2014 - 02:03

i have the same problem with Signing . i open my account normaly since 2012 and I'm using both Google Chrome and changaed 3 laptop and Mozilla Firefox, but i canot sigin I got "Loading, Please Wait"

Pj Oamen · 19 March 2014 - 16:57
United Kingdom · PlusNet Technologies

it is saying every page i click on cannot be found

Dedi Eko Yunanto Priyadi · 25 February 2014 - 15:22
Indonesia · PT Global Prima Utama

I have problem Signing In as well. I'm using both Google Chrome Version 31.0.1650.57 m and Mozilla Firefox v26. I got dreaded "Loading, Please Wait" message at Sign In page

Yana Tsenker · 12 February 2014 - 12:40
Israel · Hot-Net internet services.

Have problem with signing in. In firefox it just loading for a very long time and nothing happens. In explorer it tries to load, then stops without redirecting (stays at home page). Does it happen to anybody else?

Amos Ho Carlos · 26 December 2013 - 20:26
Singapore · StarHub Cable Vision

Freezes after entering search in the search bar. =Singapore=

Gabrielle Ivar · 12 December 2013 - 15:36
New Zealand · Telecom New Zealand

seach is not working... freeezing

Shona Rice · 12 December 2013 - 06:02
Australia · Adam Internet Pty

every time I write a product to search for it freezes then say page not responding recover page and site closes down love this site I wouldn't want it to shut down but please fix it.

Geeros Infotech · 9 December 2013 - 00:51
India · TATA Communications

not able to login

Iluta Ramane · 5 December 2013 - 00:01
Latvia · Latvian Mobile Telephone Co.

crashes the page

Dennis V. Valencia · 3 December 2013 - 05:59
Philippines · Philippine Long Distance Telephone

do not use with google chrome; it crashes and doesnt work - it works though if u use IE.

Robbie Flohr · 26 November 2013 - 21:27
United States · Fairpoint Communications

everytime i search something, it freezes and crashes the page

Jan Sinodinos · 26 November 2013 - 03:03
Australia · Telstra Internet

works for 5 mins then goes down

Amanda Gallagher · 12 November 2013 - 04:44
United Kingdom · TalkTalk

site not loading pages atall? everything else on my pc working fine. why just this?

Cliff Jolly · 11 November 2013 - 01:34
Australia · Telstra Internet

every search ends in a freeze and not responding

David Freeman · 27 October 2013 - 16:29
New Zealand · Vodafone New Zealand

time 12.25 am New Zealand date Monday 28th October site locked.

Delight Banchero · 26 October 2013 - 09:41
United States · CenturyLink

Site won't open using Safari Browser.

Aamir Panchoo · 19 October 2013 - 09:07
Mauritius · Telecom Plus

cant open it, must raport the site

Javed Khan · 20 March 2013 - 07:24
India · Shyam Internet Services

not working at all, everyday same propblem, if are woring we can't sing in

Valentine Lewis · 2 March 2013 - 00:47
Israel · ILAN

this is horribal site!!! they say that they have "buyer protection" but its a lie!!! purchase from this site for 200$ but not get anything not tracking number and not items!! they not use paypal so i have no way to get my money back!!

Brian Swanson · 27 December 2012 - 12:41
United States · Comcast Cable

Its down!

Curt McHenry · 27 December 2012 - 09:40
United States · Comcast Cable

Down and unreachable.

Keith Nathanson · 27 December 2012 - 07:54
United States · Comcast Cable

website down and not responding to me

Charles Duvall · 1 December 2012 - 12:47
United States · Comcast Cable

its down

Lisa Dombrosky · 8 October 2012 - 19:15
United States · Verizon FiOS

I am unable to connect to aliexpress. Can someone give me other websites to try similar to Ali?

Aorin Shariyari · 23 August 2012 - 06:34
India · Broadband Pacenet

i cant opent the site.. its not working..

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