Zendesk.com website not working? Is it down right now?

Zendesk.com Server Status Check
zendesk.com screenshot
ZendeskWebsite Name:
www.zendesk.comURL Checked:
Response Time:
Last Down:
Checking Zendesk
Please wait while we check the server...
Zendesk Website Status History
Zendesk.com server report and response time

The above graph displays service status activity for Zendesk.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
07.Dec.2016
11:498.41 ms. 
07.Dec.2016
16:2119.35 ms.
08.Dec.2016
05:316.62 ms. 
08.Dec.2016
11:267.01 ms.
08.Dec.2016
19:227.42 ms. 
09.Dec.2016
01:168.33 ms.
09.Dec.2016
05:57323.27 ms. 
09.Dec.2016
14:5425.66 ms.
09.Dec.2016
17:486.46 ms. 
09.Dec.2016
23:118.52 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 12:40

We have tried pinging Zendesk website using our server and the website returned the above results. If zendesk.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Zendesk - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Zendesk.com?
▼ MORE THAN 6 MONTHS AGO ...
Elizabeth Clarysse · 22 April 2016 - 17:56
· · Firefox 45.0 on Mac

ZD seems down at the moment. Not able to navigate without receiving an error: Oh no. Something went wrong.

Lauren A Stanley · 17 December 2015 - 13:08
· · Chrome 47.0 on Windows

Spoke with a Zendesk rep and currently Zendesk is experiencing intermittant connectivity issues.

Allie Palmer · 10 December 2015 - 14:23
· · Chrome 46.0 on Windows

cannot send or recieve emails!

Mark Grennan · 4 November 2015 - 16:50
· · Chrome 46.0 on Windows

At this time I get "Zendesk could not be loaded due to an error."

Zachary Powell · 29 October 2015 - 14:57
· · Chrome 46.0 on Mac

nothing from UK or US

zacharys-imac:~ zach$ traceroute pledgemusic.zendesk.com
traceroute to pledgemusic.zendesk.com (192.161.156.1), 64 hops max, 52 byte packets
1 fios_quantum_gateway (192.168.1.1) 0.944 ms 0.823 ms 0.699 ms
2 l300.nycmny-vfttp-163.verizon-gni.net (98.116.12.1) 2.321 ms 95.674 ms 2.094 ms
3 g2-3-0-2.nycmny-lcr-22.verizon-gni.net (100.41.200.26) 6.895 ms 3.674 ms 7.962 ms
4 * ae4-0.ny5030-bb-rtr2.verizon-gni.net (130.81.163.232) 31.527 ms
ae4-0.ny5030-bb-rtr1.verizon-gni.net (130.81.163.224) 16.353 ms
5 0.ae5.br3.nyc4.alter.net (152.63.24.109) 5.345 ms
0.ae2.br3.nyc4.alter.net (140.222.229.99) 5.099 ms
0.ae5.br3.nyc4.alter.net (152.63.24.109) 17.150 ms
6 * * *
7 ae-21-3603.car1.washington1.level3.net (4.69.158.133) 29.180 ms
ae-11-3503.car1.washington1.level3.net (4.69.158.129) 101.618 ms
ae-21-3603.car1.washington1.level3.net (4.69.158.133) 25.668 ms
8 zendesk-inc.car1.washington1.level3.net (4.34.236.82) 15.224 ms 17.302 ms 19.034 ms
9 tr02-iad1-ge-0-0-0.iad1.zdsys.com (192.161.152.5) 14.146 ms 13.844 ms 14.232 ms
10 * * *
11 * * *
12 * * *
13 * * *

Amelia Gratta · 29 October 2015 - 14:52
· · Firefox 41.0 on Mac

ZenDesk is spinning in New England - won't save tickets.

Autumn Hensley Burns · 20 October 2015 - 20:56
· · Firefox 41.0 on Mac

cannot log in...

Heather Ehrlich · 27 August 2015 - 20:40
· · Chrome 44.0 on Windows

seems that zen desk is down, anyone else?

Jason Nixon · 19 December 2012 - 13:14
United States · Charter Communications

Looks like its coming back online for me. Slowly though.

Dan Golberg · 19 December 2012 - 12:54
United States · Comcast Cable

Down for me as well

Sharapov Petr · 19 December 2012 - 12:53
Canada · Shaw Communications

down for me

Brandon Hunter · 27 October 2012 - 09:44
United States · Clear Wireless

Zendesk seems to be down right now. I first noticed it down at 8am PST. It's not 9:44am PST. Today is October 27, 2012

Nikash Anand · 3 July 2012 - 19:47
Australia · TPG Internet Pty.

I cannot access our zendesk support site;

support.floktu.com

floktu.zendesk.com

nor can I access support.zendesk.com

have tried multiple browsers with same issue

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