website not working? Is it down right now? Server Status Check screenshot
ZaraWebsite Name: Checked:
Response Time:
Last Down:
Checking Zara
Please wait while we check the server...
Zara Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
08:3818 ms. 
12:596.3 ms.
18:387.52 ms. 
01:207.69 ms.
09:476.72 ms. 
11:5219.15 ms.
19:366.53 ms. 
09:546 ms.
13:116.78 ms. 
19:526.68 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 00:41

We have tried pinging Zara website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Zara - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Verita Davida · 26 June 2016 - 17:41
· · Chrome 51.0 on Windows

Not moving past the home page. Keeps redirecting.

Silvia Krainović · 25 June 2016 - 18:13
· · Firefox 47.0 on Mac

cant re-set password, error everytime i enter the mailaddress

Alexandra Willans · 19 June 2016 - 13:11
· · Chrome 51.0 on Mac

can not move the page donw to see products

Bill Cohen · 25 May 2016 - 08:16
· · Safari 9.1.1 on Mac

I tried 3 times to order: twice by AMEX, once by VISA (Chase). IN all three cases the website automatically cancelled the orders. THe "Chat" people insisted the website was not "down" by to try a different payment method. Terrible!

Coty Long · 28 September 2015 - 11:40
· · Chrome 45.0 on Windows

Processing my payment worked when using a card.

Coty Long · 28 September 2015 - 11:37
· · Chrome 45.0 on Windows

Attempting to check out with PayPal. After it attempts to process the following message shows up:
It has not been possible to perform the operation.
Please try again later. If the problem continues, please contact our customer services.

Nasreen Ahmed-Ashford · 18 June 2014 - 16:07
United Kingdom · Sky Broadband · Safari 5.1.9 on Mac

really annoying waited for the online sale but site not responding !!!

Toni Render · 6 March 2014 - 08:44
United States · ITC Deltacom

There's a problem with the site right now

Deborah Christensen Hardin · 25 December 2013 - 18:30
United States · Comcast Cable

The EXACT same thing has been happening to me for several days now. I've been wanting to place an order and not only cannot see my cart but can no longer even see items for sale - only sidebars.

Ruth de Castro · 10 August 2013 - 21:33
United States · Comcast Cable

it wont let me check out

Stephenie Bunce Tiedens · 11 February 2013 - 10:29
United States · The Principal Financial Group

When I go to the Zara usa website all I get is the ZARA logo in the top left corner and nothing else. Both on my pc and my phone.

Zulekha Rabbani · 1 December 2012 - 10:14
United States · Cogent Communications

the site opens with just ZARA on the top-have been trying over one week now

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