website not working? Is it down right now? Server Status Check screenshot
ZapposWebsite Name: Checked:
Response Time:
Last Down:
Checking Zappos
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Zappos Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
03:297.25 ms. 
17:497.27 ms.
22:111.38 ms. 
05:437.29 ms.
13:570.94 ms. 
20:010.95 ms.
23:361.01 ms. 
05:321.37 ms.
12:571.35 ms. 
16:081.7 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 18:51

We have tried pinging Zappos website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Zappos - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Andrea Werboff · 30 July 2016 - 01:17
· · Safari 9.1.2 on Mac

can't sign in to my account

Kim Allen · 23 April 2016 - 15:17
· · Chrome 49.0 on Mac

was browsing and now have been unable to load a page for about 20 minutes

Dan Rylaarsdam · 15 March 2016 - 18:08
· · Internet Explorer 11.0 on Windows

Cannot login to my account.

Wendy Finlayson O'Connell · 15 October 2015 - 21:57
· · Safari 9.0 on iPhone

Pictures wont load. Use Chrome, tried IE. Vweird.

Kristina Stoural · 31 August 2014 - 17:38
United States · · Chrome 36.0 on Windows

Very slow, Clothing pages aren't loading. Was able to log in, update address just fine

Michael Gora · 12 July 2014 - 16:12
United States · Amplex Electric · Firefox 27.0 on Mac

Browsing works fine, but can't log in or access my cart. The secure pages are not responding.

Marta Isernia · 23 June 2014 - 17:32
United States · CenturyLink · Chrome 35.0 on Windows

can't access my cart

Dave Butler · 26 February 2014 - 16:15
United States · Comcast Cable

Not loading. Receiving Oops chrome can't find zappos loads ok

ELANCO Library Teens · 25 February 2014 - 03:45
United States · PenTeleData

Main page loads, but can't log in.
An error occurred while processing your request.
Reference #97.9e10bacc.1393328658.ab105

Ian Chin · 25 February 2014 - 02:19
United States · Cox Communications

An error occurred while processing your request.
Reference #97.170bd817.1393323419.9341ad

Tiffany Naughton · 20 February 2014 - 08:50
United States · Comcast Business Communications

products loading very slow - can't get to my cart to checkout once I add items

Linda Woodruff · 20 February 2014 - 08:30
United States · Verizon FiOS is not loading for me

Chris Taylor · 20 February 2014 - 08:27
United States · Horry Telephone Cooperative

Ca't browse or order anything from Zappos today.

Kelley Blumberg · 20 February 2014 - 07:56
United States · Cavalier Telephone

Haven't been able to order on zappos today. Receiving mesages that there is an internal error.

Qynn McHugh Christenson · 18 November 2013 - 11:22
United States · CSG Systems

I tried to access the website in I.E and Fire fox and is down?

JoAnn McClellan · 3 October 2013 - 11:22
United States · Optimum Online

tried fore the last 15 min to browse & check favorites - no luck Tried both Firefox and Safari.

Prieur Du Plessis · 22 April 2013 - 08:33
South Africa · MTN Business Solutions

Site has been down since the weekend.

Brittany A. McClain-Monroy · 6 September 2012 - 19:14
United States · Verizon FiOS

haven't been able to use/browse zappos today

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