Xero.com website not working? Is it down right now?

Xero.com Server Status Check
xero.com screenshot
XeroWebsite Name:
login.xero.comURL Checked:
Response Time:
Last Down:
Checking Xero
Please wait while we check the server...
Xero Website Status History
Xero.com server report and response time

The above graph displays service status activity for Xero.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
19.Dec.2014
00:5618.24 ms. 
19.Dec.2014
04:3618.53 ms.
19.Dec.2014
07:4518.32 ms. 
19.Dec.2014
10:5518.66 ms.
19.Dec.2014
14:0518.23 ms. 
19.Dec.2014
17:1518.24 ms.
19.Dec.2014
20:2618.94 ms. 
19.Dec.2014
23:3618.45 ms.
20.Dec.2014
02:4618.07 ms. 
20.Dec.2014
06:0718.59 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -8)  |  Current server time is 08:30

We have tried pinging Xero website using our server and the website returned the above results. If xero.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Xero - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Xero.com?
▼ MORE THAN 6 MONTHS AGO ...
Anna Saunt-Lord · 14 February 2014 - 14:44
United Kingdom · BT

It's back again.

Kevin Jacob Galea · 14 February 2014 - 14:38
Australia · iiNet Limited

Same here in Sydney.

Anna Saunt-Lord · 14 February 2014 - 14:33
United Kingdom · BT

It's the same here (UK based). Login page returns an error.

Ian McCall · 14 February 2014 - 14:32
United Kingdom · BT

Xero and all associated software with error:

An error occurred while processing your request.
Reference #97.1f111f45.1392417061.9e6784a

Philip Mace · 14 February 2014 - 14:17
Australia · iiNet Limited

I just had a client sent a bill from xero which I had not authorized. I want see how and down, maybe they got hacked

Luella Schmidt · 14 February 2014 - 14:11
United States · Charter Communications

Similar error for me: An error occurred while processing your request.
Reference #97.11111f45.1392415796.1342248

David J Collins · 14 February 2014 - 14:07
Australia · Telstra Internet

An error occurred while processing your request.
Reference #97.c5d756cf.1392415539.691dd7a

Luella Schmidt · 14 February 2014 - 14:05
United States · Charter Communications

Definitely down right now in the US, all other cloud services functioning

David J Collins · 14 February 2014 - 14:02
Australia · Telstra Internet

Log on page is unreachable?

Master Locksmiths · 29 January 2014 - 02:38
Australia · Dodo Australia

cant not load the login page...

Jane Noller · 18 November 2013 - 17:53
Australia · Telstra Internet

Cannot access Xero - Trying to publish a report and it is hanging

Debbie Perry · 1 November 2013 - 22:40
Australia · NODE1 Internet Services

I am getting the following message: Is anyone else having the same problem? I am in Western Australia (Perth time)

This page can't be displayed

•Make sure the web address https://login.xero.com is correct.
•Look for the page with your search engine.
•Refresh the page in a few minutes.
•Make sure TLS and SSL protocols are enabled. Go to Tools > Internet Options > Advanced > Settings > Security

Fix connection problems

Serah Jennings · 30 April 2013 - 13:41
·

I cant seem to log in am getting the following message, Im connected and everything else is seems fine.

This page can't be displayed

•Make sure the web address https://login.xero.com is correct.
•Look for the page with your search engine.
•Refresh the page in a few minutes.
•Make sure TLS and SSL protocols are enabled. Go to Tools > Internet Options > Advanced > Settings > Security

Fix connection problems

Submit a comment using your Facebook ID.

Is Xero.com down for you right now? Submit your comments about Xero.com service status or report an issue below to let others know that they aren't the only ones having trouble. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage.