Vitacost.com website not working? Is it down right now?

Vitacost.com Server Status Check
vitacost.com screenshot
VitacostWebsite Name:
www.vitacost.comURL Checked:
Response Time:
Last Down:
Checking Vitacost
Please wait while we check the server...
Vitacost Website Status History
Vitacost.com server report and response time

The above graph displays service status activity for Vitacost.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
13.Sep.2016
18:092.32 ms. 
13.Sep.2016
21:172.4 ms.
16.Sep.2016
04:001.3 ms. 
17.Sep.2016
01:382.63 ms.
20.Sep.2016
20:162.74 ms. 
21.Sep.2016
18:072.85 ms.
21.Sep.2016
20:323.12 ms. 
23.Sep.2016
05:052.86 ms.
25.Sep.2016
00:152.32 ms. 
25.Sep.2016
07:491.22 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 10:35

We have tried pinging Vitacost website using our server and the website returned the above results. If vitacost.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Vitacost - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Vitacost.com?
▼ LAST 6 MONTHS ...
Leela Robinson · 13 July 2016 - 19:05
· · Chrome 51.0 on Chrome OS

Using a Chromebook and cannot check out on Vitacost.com. I have encountered various obstablces for months now. Autofills the wrong address and won't let me change it, won't accept new credit card, will not let me log in. Have emailed/chatted/called Vitacost each time and reported the issues, but no fix.
Here is the error message that won't let me log in: Oops!
Something went wrong and we were unable to process your request. Please try again.
Reference code: EJB-G87

Roberta Arington · 5 July 2016 - 13:19
· · Chrome 51.0 on Windows

I haven't been able to pull up vitacost up on any computer in my house for about two weeks now. It's too bad because they were my favorite site for several products. When I called to see if their systems were down they seemed surprised and perplex and told me that they didn't know what the problem was. They wanted me to order on the phone but I can't order if I can't shop. They said they would report it to the IT department but nothing resulted from it. I will have to find another site to do business with I suppose.

Melanie Willetts · 29 June 2016 - 12:55
· · Chrome 51.0 on Mac

Vitacost.com homepage comes up, but clicking on any product results in the following message:

Oops! We Couldn't Find That Page For You

We are sorry that the page you requested cannot be found. The page you are looking for may have been renamed or removed, or is temporarily unavailable.

Carla Stansell · 3 June 2016 - 00:22
· · Safari 9.0 on iPhone

Vitacost website comes up, but nothing is responding. Search doesn't work, none of the links work. No navigation. Nothing

Carla Stansell · 3 June 2016 - 00:21
· · Safari 9.0 on iPhone

Vitalist website comes up, but nothing is responding. Search doesn't work, none of the links work. No navigation. Nothing.

Paula Mcwhirter-Buck · 4 April 2016 - 22:15
· · Safari 9.1 on Mac

i can get to vitacost's website. but can only get to one page (any page). no links are working on any of the pages i've gone to. i emailed vitacost, and got a reply saying i should call with my order. i replied to that, explaining that i was unable to order because i was unable to shop. cant view products, or descriptions, etc. they didnt seem very concerned that people were unable to spend money with them. i've been trying for a week now...

Paula Mcwhirter-Buck · 4 April 2016 - 22:14
· · Safari 9.1 on Mac

i can get to vitacost's website. but can only get to one page (any page). no links are working on any of the pages i've gone to. i emailed vitacost, and got a reply saying i should call with my order. i replied to that, explaining that i was unable to order because i was unable to shop. cant view products, or descriptions, etc. they didnt seem very concerned that people were unable to spend money with them. i've been trying for a week now...

▼ MORE THAN 6 MONTHS AGO ...
Gayla White · 6 March 2016 - 12:20
· · Safari 9.0.3 on Mac

When i click on something it wont come up

Carolyn Helser · 14 February 2016 - 00:52
· · Chrome 48.0 on Windows

I haven't been able to get on the website for several days. The items will come up but I can't sign in and I can't put anything in a cart.

Linda Davis · 7 January 2016 - 07:28
· · Chrome 41.0 on Windows

In the middle of an order and vitacost won't accept any input now.

Marcia Suminski · 2 January 2016 - 22:56
· · Chrome 47.0 on Chrome OS

Sometimes I can get in to order other times not. CS person said she doesn't know about technology.

Felix Tarnovsky · 29 October 2015 - 16:53
· · Firefox 41.0 on Windows

Vitacost site just crashed when I tried to place an order.

Laura Hatfield · 19 October 2015 - 00:46
· · Safari 9.0 on Mac

Can seach, but when I try to click on an item it does nothing.

Tricia J O'Brien · 29 December 2013 - 18:16
United States · Time Warner Cable

I haven't been able to check out on the site for FIVE days??? I've called customer service and they said someone would call when it is fixed. Seriously?

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