Virginmedia.com website not working? Is it down right now?

Virginmedia.com Server Status Check
virginmedia.com screenshot
Virgin MediaWebsite Name:
www.virginmedia.comURL Checked:
Response Time:
Last Down:
Checking Virgin Media
Please wait while we check the server...
Virgin Media Website Status History
Virginmedia.com server report and response time

The above graph displays service status activity for Virginmedia.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
05.Dec.2016
16:01114.08 ms. 
05.Dec.2016
18:42106.26 ms.
05.Dec.2016
21:03106.16 ms. 
05.Dec.2016
23:55106.33 ms.
06.Dec.2016
03:37106.93 ms. 
06.Dec.2016
06:18107.37 ms.
06.Dec.2016
09:05104.93 ms. 
06.Dec.2016
11:14107.82 ms.
06.Dec.2016
13:36106.79 ms. 
06.Dec.2016
16:29116.41 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 17:49

We have tried pinging Virgin Media website using our server and the website returned the above results. If virginmedia.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Virgin Media - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as blueyonder.co.uk

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Virginmedia.com?
▼ LAST 6 MONTHS ...
Karen Ellingham · 20 June 2016 - 16:11
· · Chrome 50.0 on Windows

I have been unable to send/ receive my blueyonder emails through outlook for about 10 days now! I get the error message that the server rejected my login and to verify my user name and password but they haven't changed. I also cannot log in via the Virgin website as it says my details are incorrect!!

Lesley Smith · 10 June 2016 - 07:58
· · Chrome 51.0 on Windows

Server may be up - but I have not been able to access my ntl emails for 2 days :(

▼ MORE THAN 6 MONTHS AGO ...
Michelle Workman · 28 May 2016 - 08:40
· · Internet Explorer 11.0 on Windows

Website may be up and running but emails have not been accessible since yesterday. This seems to be happening more and more!!

Audrey Haywood · 18 May 2016 - 17:56
· · Firefox 46.0 on Windows

Can't access my account. Never been able to view my bill.

Clixsense - free online money 100% · 25 April 2016 - 15:23
· · Chrome 50.0 on Windows

Is Your Site Down Right Now ? Try This Fantastic Site While You Wait 100% Free.. 6 Million Members Can`t Be Wrong .... http://www.clixsense.com/?3886808

Glynis Powell · 16 April 2016 - 09:08
· · Chrome 49.0 on Android

Been shocking connections over the last month . Internet drops out 3 to 4 times a day. Got the new vivid router 'fixed' by rote engineer but still outages of Internet on a daily.basis. been with virgin in birmingham since before it was virgin....never been so bad. What's happening

Yvonne Felton · 9 April 2016 - 11:56
· · Chrome 49.0 on Windows

speed is shockingly slow in area 12 wired or wireless makes no difference

Richard Hann · 1 April 2016 - 18:20
· · Chrome 49.0 on Windows

Can't log into my account to top up my daughter's mobile. Keep being told I'm logged in on another device. Pressing 'Continue' should clear that other login (whatever it is?) but the site just hangs...

Tania J · 26 March 2016 - 03:19
· · Safari 9.0 on iPhone

Virgin down again!!

Chris Walker · 25 March 2016 - 20:22
· · Chrome 49.0 on Windows

Haven't been able to access my virgin.net emails for 3 days. Can't login to my account as it keeps telling me my security question response is not valid!

Max Glover · 17 March 2016 - 15:52
· · Chrome 49.0 on Windows

Virgin media website IS down - has been for three days - can't access emails - customer service don't seem to have a clue what's going on - just keep saying server's down and giving false restart times.

Sharon Taylor · 16 March 2016 - 23:00
· · Chrome 48.0 on Windows

cant check emails. Internet keeps on going down past 2 days.

Kevan Brighting · 16 March 2016 - 19:16
· · Chrome 48.0 on Mac

Can't access website. Really annoying as I can't view my bill.

Steve Stephen · 16 March 2016 - 08:34
· · Chrome 48.0 on Windows

Can't access website

John Arnold · 14 March 2016 - 21:49
· · Firefox 45.0 on Windows

Can't access virgin media website

Tracy-Lee Nel · 14 March 2016 - 21:36
· · Safari 8.0 on iPad

Cannot access Virgin media - looking at phone deals

Hammad Azhar Siddiqui · 14 March 2016 - 21:20
· · Safari 9.0.2 on Mac

site down right now. trying to look at deals

Stuart Churchill · 12 March 2016 - 12:44
· · Firefox 44.0 on Windows

I can't access my account. When I try to log in, I get a collection of pictures of cars, or food inviting me to select some pictures. It gets me nowhere. I have important emails which I can't access.

Omek Marks · 28 February 2016 - 13:12
· · Chrome 46.0 on Windows

Received over 800 old emails via Outlook today which had to be deleted and still receiving more

Frank Mccallum · 20 February 2016 - 12:05
· · Safari 9.0.2 on Mac

my link to" anywhere.virginmedia.com" gets the message ,safari cannot connect because the server where page is located is not responding. any ideas.

Glenda Hewitt · 29 January 2016 - 21:54
· · Chrome 47.0 on Android

Rang techy people re in not a robot. Guy checked my PC nothing wrong. Concluded it was a fault at Virgin re their links. It was intermittent now almost every time try to log into mail or vmedia pages. Time to get it fixed asap

Myria Noble · 28 January 2016 - 20:13
· · Chrome 47.0 on Windows

won't login keeps saying check I'm not a robot. i'm new customer and don' t think this isn't very great start

Glenda Hewitt · 26 January 2016 - 12:44
· · Chrome 47.0 on Windows

getting im not a robot for email. frustrating.

Ian Hayes · 14 January 2016 - 17:02
· · Safari 9.0.2 on Mac

no email and cant sign in absolutly crap service

Katie Banta · 26 December 2015 - 16:54
· · Chrome 47.0 on Windows

Trying to make payment, page continually reroutes to login page.

Marilyn Rowlands · 21 December 2015 - 19:56
· · Android Browser 4.0 on Android

error loading page

Glenda Hewitt · 9 December 2015 - 14:06
· · Chrome 47.0 on Windows

web page not opening

Eric Arbuckle · 7 December 2015 - 14:26
· · Chrome 48.0 on Mac

Cant sign in

Radu Christian Barca · 5 December 2015 - 16:42
· · Chrome 48.0 on Windows

account down with error message since 2 days ago, Quebec canada

Jenny Wren Bartley · 24 November 2015 - 10:40
· · Chrome 46.0 on Android

It's been down for me since yesterday early afternoon

Nigel Turner · 23 November 2015 - 19:14
· · Chrome 46.0 on Windows

i keep geeting oops unknown error or this browser is not compatabile

Kieron O'Brien · 21 November 2015 - 11:23
· · Chrome 48.0 on Windows

I cannot sign in as it says webpage not accessible. This has been the case since late yesterday.

Ann Crichton Bonner · 17 November 2015 - 20:11
· · Internet Explorer 11.0 on Windows

My emails are not working getting error 0x800ccc0f

Ve Wright · 16 November 2015 - 20:40
· · Firefox 42.0 on Windows

although this is just supposed to be an issue for me. ihave been trying for a few hours now and when i go onto the virgin website i get the message that they are experiencing technical problems - i cant believe this message is meant solely for me (south west person - am i the only one??? Virgin would have me believe i am unique)

Karen English · 28 October 2015 - 15:45
· · Chrome 46.0 on Windows

Still down - cannot access my account to view my latest bill (which is incorrect YET AGAIN!) :(

Fay Brown · 27 October 2015 - 19:25
· · Safari 8.0 on iPhone

Virgin media is down what hope do we have!!!!

Fiona MacEwan · 27 October 2015 - 19:16
· · Chrome 46.0 on Windows

I can't get into my virgin media account or use any options on virgin media

Ania Moisey · 26 October 2015 - 11:26
· · Chrome 46.0 on Windows

I cannot get into my emails! The page just hangs and then crashes.

Robin Bold · 7 October 2015 - 14:25
· · Chrome 45.0 on Windows

cannot get to virginmedia.com at all..

Jackie Woodhall · 25 September 2015 - 21:38
· · Chrome 34.0 on Android

It is not working fix it now please

Janice Oakley · 22 September 2015 - 13:57
· · Chrome 45.0 on Android

Problems accessing virginmedia emails from Turkey, yesterday and today.

Andrew Hall · 13 September 2015 - 10:09
· · IEMobile 11.0 on Android

No broadband from Virgin Media in Southend again, seems to be a monthly occurrence these days. Been with them for about 13 years, only recently has it got so unreliable.

Nigel Belbin · 30 August 2015 - 20:54
· · Chrome 44.0 on Windows

been unable to get on virginmedia.com all night , initially went to webmail and failed login now cannopt even get to main page

Bob Jackson · 28 August 2015 - 15:04
· · Internet Explorer 11.0 on Windows

able to load basic HTML only on virgin web mail

Helier Dreux · 27 August 2015 - 17:34
· · Chrome 42.0 on Windows

Using the NTL link worked fine. Many thanks. Was able to catch up with replying to emails. Any news on when Virgin will finally get its act together?

Drew Thomas · 27 August 2015 - 12:33
· · Chrome 44.0 on Windows

Brian Robson's suggestion does work, at least it worked for my @blueyonder address.
Many thanks, this has been driving me as mad as everyone else in this thread.

Chris Fleming · 27 August 2015 - 10:44
· · Chrome 44.0 on Windows

Looks like some kind of routing problem. Works fine if I route via one of my servers, but not directly.

Brian Robson · 27 August 2015 - 08:46
· · Chrome 44.0 on Windows

Cross posting this because it worked for Virgin.net......
"If you are trying to access an email address that ends in @virginmedia.com, please click here. http://mail.virginmedia.com/
If you are trying to access an email address that ends in @ntlworld.com, please click here. http://mail.ntlworld.com/
If you are trying to access an email address that ends in @blueyonder.co.uk, please click here. http://mail.blueyonder.co.uk/
If you are trying to access an email address that ends in @virgin.net, please click here. http://mail.virgin.net/

Brian Robson · 27 August 2015 - 08:35
· · Chrome 44.0 on Windows

Now day 4 in Thailand and I am unable to access my Virgin.net e-mail and other sites. Unacceptable!

Trevor Youens · 26 August 2015 - 11:39
· · Chrome 44.0 on Android

Worst company I have ever had to deal with. Totally incompetent

John Palmer · 26 August 2015 - 10:29
· · Internet Explorer 11.0 on Windows

Have received my first Virginmedia bill but can't register to read this bill on-line. I am a new customer to Virginmedia and the fact that I have been trying to regster for 3 days now makes me angry. They are wasting people's time. Is this a normal service for them - maybe i made a mistake to go with them.

Anita Camera · 26 August 2015 - 08:09
· · Firefox 40.0 on Windows

They are aware of it... i have had a response on their FB page. Didn't change anything though... still no email access... Virgin come on... how difficult can this be?

Antonia Short · 26 August 2015 - 02:28
· · Safari 8.0.8 on Mac

Virgin media down and I can't get any email. Going nuts! How long are you going to torture us for? What is going on?

Christopher Kendall · 25 August 2015 - 11:23
· · Internet Explorer 11.0 on Windows

I'm glad others are having this problem. I dont feel so lonely.

Joan Bax · 25 August 2015 - 10:15
· · Firefox 41.0 on Windows

4 days without access to e-mails and web page still down, what is happening ?

Philip Tew · 25 August 2015 - 10:12
· · Chrome 44.0 on Windows

Website down for everybody. Housten, we have a problem

James DiGriz · 25 August 2015 - 09:13
· · Chrome 47.0 on Mac

Virgin still down, Virgin still pretending that there is nothing wrong. Insane!!

Alicia Zur-Szpiro · 25 August 2015 - 04:34
· · Firefox 40.0 on Mac

It's been 3 days. can't access the site. ridic.

Anita Camera · 24 August 2015 - 19:13
· · Android Browser 4.0 on Android

*into

Anita Camera · 24 August 2015 - 19:12
· · Android Browser 4.0 on Android

I have been trying to get I to my email for more than 48 hours now. No joy! :-(

Marko Newmanoid · 24 August 2015 - 16:53
· · Firefox 40.0 on Windows

I came to sign up with virgin media online...mmm think after reading the comments here im going to try bt or sky...still down zzz .....I guess as well as not valuing current customers they dont care about new ones either.....

Jan-Christoph Schlenker · 24 August 2015 - 15:03
· · Chrome 44.0 on Windows

Absolutely shocking that email has still not been sorted. I'd be picking up my P45 if I hadn't sorted something crucial within a day...

Keith Hunt · 22 August 2015 - 21:29
· · Chrome 44.0 on Windows

Website slow or non-responsive. Tried multiple times and can't gain access. Terrible service... again!

Julie Hill · 27 May 2014 - 14:30
United Kingdom · Orange Home UK · Chrome 35.0 on Windows

Virgin email used through email clientssuch as Outlook or Windows Live is not working at present. Virgin advise to use webmail for the time being. Apparently the servers are undergoing maintenance work - they hope service will be restored after 10.30pm. Please see www.facebook.com/virginmedia/posts/848215485191811

Samantha Burns · 14 February 2014 - 09:58
United Kingdom · Virgin Media

unable to load website and therefore my emails.

Paul Gordon · 7 February 2014 - 02:43
United Kingdom · Easynet Global Services Limited

Unable to access Virgin email for 2 hours now.

Nicola Graves · 18 December 2013 - 06:58
United Kingdom · Virgin Media

unable to connect to virgin media web page for emails saying it is down

Lee Golding · 13 September 2013 - 23:55
United Kingdom · BT

Definitley down here and has been for a day now !!!

Steve Ault · 13 September 2013 - 01:52
United Kingdom · Zen Internet

So fed up with this. Always been my primary email address, but havign to gradually shift everything to new one as Virgin is unaccessible too often. Rubbish company, rubbish service.

ps clicked 2 stars on the rating by mistake, should have been none, or 1 if that's not doable!

Rosemary Cowan · 9 September 2013 - 07:49
United Kingdom · Thus PLC t/a Demon Internet

Been driving me crazy since Friday. Email's all gone haywire.

Bob Lindsay-Smith · 18 May 2013 - 16:00
United Kingdom · Virgin Media

www.virginmedia.com has been down for at least half an hour.

Dave Unome · 13 September 2012 - 03:01
United Kingdom · Virgin Media

cant get on virginmedia homepage

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