website not working? Is it down right now? Server Status Check screenshot
Virgin AmericaWebsite Name:
www.virginamerica.comURL Checked:
Response Time:
Last Down:
Checking Virgin America
Please wait while we check the server...
Virgin America Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
03:3117.84 ms. 
11:317.32 ms.
21:419.04 ms. 
18:047.04 ms.
01:4818.33 ms. 
03:258.43 ms.
05:25659.69 ms. 
20:5817.89 ms.
03:31600.64 ms. 
10:377.7 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 12:40

We have tried pinging Virgin America website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Virgin America - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Cindy Abbott · 8 August 2016 - 23:10
· · Chrome 51.0 on Windows

Can't check in - Aug 8 2016. Called (as the website said to do so) and they tell you they are having IT issues and nothing they can help you with. Rather frustrating.

Sam Rees-Prosser · 8 August 2016 - 13:54
· · Chrome 52.0 on Windows

site appears NOT to be processing payment for flights

Donna Loeffler · 11 June 2016 - 19:36
· · Chrome 50.0 on Chrome OS

Can't check on flights, website not responding

Chris Vandemore · 11 June 2016 - 18:54
· · Chrome 50.0 on Mac

can't log in or check in

Dale Correa · 11 June 2016 - 18:34
· · Chrome 50.0 on Android

Website down...bummer. no early checkin. Get to airport early

Vasilia Martha Emmanouilides · 11 June 2016 - 18:09
· · Chrome 51.0 on Mac

Virgin America website is not working.

James LaFlamme · 11 June 2016 - 17:34
· · Chrome 51.0 on Windows

its down today canb not check in

Rachael Hays · 18 May 2016 - 03:52
· · Chrome 50.0 on Windows

I haven't been able to complete my check in all day. 5/17/16 Is there an issue with Virgin's check in page?

Pietro Fabiani · 27 April 2016 - 22:06
· · Chrome 46.0 on Windows

4/27/16 can't access the site, information not showing correctly, unable to check in

Eric Pitarresi · 27 April 2016 - 20:25
· · Firefox 35.0 on Windows

Before Virgin flies into space, they should first solve the issue of checking in through their website. Tried three different platforms...none worked correctly.

Russ Stevenson · 11 April 2016 - 15:19
· · Chrome 46.0 on Windows

Yep, still can't check in. Tried on various devices and platforms. I called the reservation line, they confirmed that it just hangs on the "loading..." page. Acted like it was no big deal. Just check in at the airport.
I guess I'll do that.

Jenny Yu · 8 April 2016 - 07:34
· · Safari 9.1 on Mac

it's 4/8/16 Friday 12:30AM. i'm trying to check in to my noon flight but it just the last step. what da hell is going on w/ their website? is the Alaska merger affecting the website already? they must've laid off the IT people already. too bad! just better work tomorrow (technically today) morning! so annoying!!!

Thomas Hang · 8 April 2016 - 07:05
· · Chrome 49.0 on Windows

wont load prices

Patty Royall · 31 March 2016 - 21:19
· · Safari 9.1 on Mac

Website works all the way to the final check-in step and then it just hangs and hangs. Have tried on Chrome and Safari, wireless & 3G. Have been trying for over an hour both from following the check-in link in the email as well as straight from the website. 3/31/16

Casey McClung · 14 February 2016 - 00:51
· · Safari 9.0.3 on Mac

Cannot get the website to check me in

Leanna M. Dawydiak · 4 February 2016 - 08:06
· · Chrome 48.0 on Mac

I am a gold elevate member and cannot acces my upcoming flight to try and see if there are any other seats than what i have in first class now. I get as far as the welcome page, but no furhter.

Adrian Smith · 10 July 2014 - 11:35
United States · Comcast Cable · Chrome 35.0 on Mac

Hangs after dates selected. Says it loading but just hangs. Tried on Chrome and Safari

Jane Bretthauer · 4 July 2014 - 14:53
United States · AT&T Internet Services · Chrome 35.0 on Mac

Can't print boarding pass. Can check in; can print itinerary and receipt, but cannot print boarding pass. Virgin rep says I need to update Chrome. Did that. Still cannot print my boarding pass. Anyone else have this problem on July 4, 2014?

Jane Koszoru · 22 June 2014 - 18:54
United States · AT&T U-verse · Firefox 30.0 on Mac

The calendar is unresponsive - can't select a departure date.

Sarah Forney · 10 June 2014 - 16:26
United States · Comcast Cable · Chrome 34.0 on Mac

Cannot log in to my account to manage previously booked site. Login page times out after 30 seconds.

Molly Marking · 1 March 2014 - 00:21
United States · MegaPath Corporation

I continue to get an error message even if I change the days and destinations of flights.

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