website not working? Is it down right now? Server Status Check screenshot
Virgin AtlanticWebsite Name: Checked:
Response Time:
Last Down:
Checking Virgin Atlantic
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Virgin Atlantic Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
21:481.27 ms. 
06:351.05 ms.
13:090.9 ms. 
15:091.1 ms.
19:371.33 ms. 
23:197.21 ms.
02:205.26 ms. 
09:557.28 ms.
13:160.89 ms. 
15:391.24 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 16:46

We have tried pinging Virgin Atlantic website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Virgin Atlantic - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Jonathan Bradley · 11 July 2016 - 17:40
· · Chrome 51.0 on Windows

can't access basket. Access has been down for 3 days. 'Website is playing up'

Hugh Klipp · 28 April 2016 - 18:30
· · Internet Explorer 11.0 on Windows

Not accepting name or confirmation number. Not sending password reset.

Shilpi Niyogi · 11 April 2016 - 01:15
· · Chrome 49.0 on Mac

My experience is the system never works

Stephanie Lynn · 7 April 2016 - 07:17
· · Safari 9.0 on iPhone

Can't check in online for my flight tomorrow. Type in last name/code and says Loading but page never changes. What's the deal???

Martin Duke · 31 March 2016 - 17:31
· · Firefox 45.0 on Windows

cannot log into my account - keeps saying it does not recognise me. is there an issue?

Jennifer Boulton · 26 March 2016 - 09:10
· · Safari 600.1.4 on iPad

Bet if Mr Branson wanted to book a flight...........

Jennifer Boulton · 26 March 2016 - 09:04
· · Safari 600.1.4 on iPad

Been down for weeks now. Keeps on saying flight not available then when you do another search its say oops there's been an error. No shit Sherlock. Get a grip Virgin.

Chris Mcmillan · 25 March 2016 - 13:23
· · Chrome 49.0 on Mac

The website keeps running into errors. I had my ticket all set and was entering my payment info and it said temporarily unavailable.

Maricel Restaino · 11 November 2015 - 13:19
· · Safari 9.0.1 on Mac

for 2 days I have not been able to check flights to St Lucia in July

Kenni Purrdy-Artcat Maidment · 5 November 2015 - 17:47
· · Safari 9.0.1 on Mac

cannot get through on Virgin atlantic

Clive Sinclair · 13 January 2014 - 14:45
United Kingdom · BT

So slow it is unusable

Tamara Diaz · 26 November 2013 - 03:20
United Kingdom · Exponential-E.

When i move past the booking page it takes CC details and then tells me i've timed out. When i try again, it won't take me past the booking page.

Vicky Joystar Barratt · 23 November 2013 - 12:41
Spain · Jazz Telecom

major glitch in booking

Rennie Poffenberger · 22 October 2013 - 11:45
United States · Comcast Cable

Cannot log into website from USA, trying to buy tickets for family.

Glenn Lazzaro · 1 May 2013 - 07:14

Can't sign in. I get a message that I need to reset my password. After I reset the password I get the same message over & over.

Lynn L Combs · 2 April 2013 - 14:19

flying club ok, main website not responding.

Sue Allison · 30 March 2013 - 05:55

Virgin Atlantic site is not working properly for check in's - its being worked on and told to try again later.

Susan Wyatt · 8 October 2012 - 09:16

Can you tell me why I can't access any of the Virgin Atlantic sites like check in online and manage your flight etc?

Julie Carter · 7 October 2012 - 04:43

can't log on to web site

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