website not working? Is it down right now? Server Status Check screenshot
UPSWebsite Name: Checked:
Response Time:
Last Down:
Checking UPS
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UPS Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
13:317.56 ms. 
15:416.42 ms.
17:5420.8 ms. 
20:257.1 ms.
23:3118.3 ms. 
13:3318.59 ms.
18:416.79 ms. 
22:2319.88 ms.
08:056.86 ms. 
11:136.53 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 12:48

We have tried pinging UPS website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access UPS - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
John Milinovich · 30 June 2016 - 22:51
· · Chrome 51.0 on Windows

can't create shipments on UPS site as of right now

Error 500--Internal Server Error

From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:

10.5.1 500 Internal Server Error

Richard Jones · 28 June 2016 - 13:59
· · Chrome 51.0 on Windows

UPS down again :(

Robin Lee · 31 May 2016 - 15:13
· · Chrome 50.0 on Android

Ups is not working

ClevelandFinds · 17 May 2016 - 02:27
· · Safari 9.0 on iPhone

Tracking isn't working, and hasn't for the past 45 minutes! When attempting to track packages, a screen pops up saying please try back later. Boooo!

Chunlei Fresnido · 16 March 2016 - 20:27
· · Chrome 49.0 on Windows

I am attempting to connect our UPS account to our website, but when doing so I get the error message "License System not available". What could cause this?

Christina Miller · 24 February 2016 - 00:03
· · Chrome 48.0 on Android

Cant do anything!

James Capobianco · 13 January 2016 - 17:00
· · Chrome 47.0 on Windows

can't access the "myups" section.

Brittany Davis · 8 December 2015 - 03:35
· · Safari 9.0 on iPhone

Is down saying my package had been shipped Monday when it wasn't even Sunday yet

Richard Lim · 4 December 2015 - 23:25
· · Safari 9.0 on Mac is down

Dawn Joyce Levi · 30 October 2015 - 15:41
· · Chrome 46.0 on Windows

I was able to use another method to log on.

Dawn Joyce Levi · 30 October 2015 - 15:34
· · Chrome 46.0 on Windows

Cannot get UPS Quantum View to load. Says it is on a redirect loop. 10/30/15 @ 8:30am pac time

Gabriel Olinger · 22 October 2015 - 16:17
· · Chrome 46.0 on Android

Website not loading. Error displayed at

Christy Jo Iddriss · 15 October 2015 - 19:40
· · Safari 600.1.4 on iPhone

My package was shooed yesterday but is seeing only a shipping label was created but says is scheduled for delivery today what is going on

Kathy Wood-Bryant · 27 September 2015 - 05:02
· · Chrome 38.0 on Android

My item was supposed to be delivered on Friday, September 25th..
Received an email saying that they are having technical difficulties and My package delivery date changed till Monday
Just re -check my shipping information and.. Now, Its just showing a label was just created today. What is going on Here...

Kelvin Estevez · 30 August 2015 - 04:47
· · Safari 8.0 on iPhone

I only see tha the label was create but in the mornig i see tha the paquet is was moving on the ups newtwork what happend

Jasmine Wade · 30 August 2015 - 03:56
· · Safari 7.1.8 on Mac

Why are my packages coming up saying they only have a shipping label and havent left. Very confused. Especially since I believe earlier there was a different notification.

Terri Chance Kalagayan · 30 August 2015 - 03:54
· · Internet Explorer 11.0 on Windows

All of my packages being sent to me are saying that they only have had a shipping label created even though I previously saw they were scanned into UPS system

Kelvin Estevez · 30 August 2015 - 03:52
· · Chrome 44.0 on Windows

i cant track my shipments

Nicole Graham · 1 May 2014 - 08:16
United States · PAETEC Communications

Unable to ship packages - can't find server, ugh... Happy May 1st!

Nathaniel Hummel · 25 February 2014 - 12:27
United States · Cox Communications

I still can't get through.

Endre Pekarik · 17 February 2014 - 11:27
United States · TDS Telecom

Good for you UPS! USPS website has been down for three days (2/17/2014) and as usual, it won't be fixed till Next Business Day . No it is President's day so their web support team is home enjoying the holiday. LOL Those bozos wonder why my business spends thousands of dollars with UPS and not with USPS when we can print postage for days.

Daniel Wescott · 9 December 2013 - 11:39
United States · Fairpoint Communications

Looks like the entire network is down during the storm.

Wanda Childs Elliott · 21 November 2013 - 09:58
United States · Delaware Technical and Community College

it's down. where's my b-day presents???

Matthew Marbury · 29 October 2013 - 10:23
United States · Electronic Arts

It's down. Looks lke a DNS issue.

Kathleen Maxwell · 12 September 2013 - 13:43
United States · Cox Communications

Everytime I try using the website it takes me to CNN search saying that the website is down.

Chris Shultz · 23 July 2013 - 19:36
United States ·

main page is up but subpages down

John Walker · 11 July 2013 - 21:56
United States · Cox Communications

All links from create a shipment area seem broken...

Tony Cave · 11 July 2013 - 20:01
United States · Verizon FiOS

ups wont let me log in ive tried on several devices when i go from home page to login i get this

Bill Brewer · 28 June 2013 - 07:58
United States · AT&T U-verse

this is what i get : An error occurred while processing your request.
Reference #102.8315eb3f.1372431460.aa0e7c3

Nathan Reese · 28 June 2013 - 07:55
United States · AT&T U-verse

Gives an internal error. Some servers in the cluster respond, most dont.

Peter Bonnell · 28 June 2013 - 07:30
United States · Armstrong Cable Services

Apparently really bad weather down there right now.

Ruben Werczberger · 28 June 2013 - 07:28
United States · Time Warner Cable

UPS api support confirmed they are having connection issues

Graham TheGringo Williams · 28 June 2013 - 06:47
United States · NuVox Communications

down for me as well...

Philip Stahn · 28 June 2013 - 06:08
Germany · Deutsche Telekom AG

damn, no tracking today...

Nick David · 28 June 2013 - 06:03
United States · MI-Connection Communications System

Yes, its down

Joshua Michael Olin Cruz Schmidt · 22 April 2013 - 16:57
United States · University of Wisconsin Oshkosh

it seems to be down

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