website not working? Is it down right now? Server Status Check screenshot
TV LicensingWebsite Name: Checked:
Response Time:
Last Down:
Checking TV Licensing
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TV Licensing Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
16:5023.98 ms. 
00:0024.35 ms.
02:3524.62 ms. 
04:4724.81 ms.
12:3324.14 ms. 
16:598.85 ms.
13:101.16 ms. 
15:321.18 ms.
05:441.15 ms. 
18:580.81 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 22:46

We have tried pinging TV Licensing website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access TV Licensing - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Steve Webb · 21 July 2016 - 09:05
· · Firefox 47.0 on Windows

Got as far as clicking the pay by credit card button, stuck connecting to

David Rodgers · 3 March 2016 - 12:59
· · Firefox 44.0 on Windows is down but I can still ping it???

Clare Verlander · 29 February 2016 - 16:34
· · Firefox 44.0 on Windows

This has to be the worst website for paying online....down again today!!!

Glenda Hewitt · 17 January 2016 - 18:20
· · Chrome 47.0 on Windows

Cant log in wont take postcode details

Mike Stringer · 30 November 2015 - 21:11
· · Chrome 46.0 on Windows

Not working here at all. Just great, since I am on my last day of being covered. I can't renew it tonight then. I've half a mind to not bother at all, it's hardly worth it anymore.

Elaine Jones · 30 April 2014 - 23:52
United Kingdom · Sky Broadband

down last two days

John Stripe · 30 April 2014 - 14:46
United Kingdom · Be Un Limited

The website has not been operating properly since at least 17:00 UK time. It currently (22:45 UK time) shows the message "Our website is temporarily unavailable. Please try again soon"

Jonathan Pearce · 30 April 2014 - 14:18
United Kingdom · Tiscali UK Limited

Seems to have been down for the last 4 hours or so... "Our website is temporarily unavailable"

Sean Kelly · 31 January 2014 - 07:43
United Kingdom · Virgin Media

It hasn't worked right after Anonymous hacked it

Chris Chris Chris · 29 January 2014 - 01:52
Singapore · MobileOne

Is TV LICENSING webpage available outside of UK?

Frank Gray · 27 January 2014 - 02:07
United Kingdom · BT

Have been trying to access it via Chrome for the past 5 days without any success. Is it due to user overload with all the current ads on TV?... It harms their reputation and messes us up badly when we want to do serious business... I'm very frustrated...

Gina McAnally · 24 January 2014 - 23:48
Germany · NetCologne

Unreachable since yesterday

Richard Mayers · 9 December 2013 - 01:49
United Kingdom · BT

Comes back with "read error, timed out". Their twitter still insists it's up for most people.

Graham Terry Ward · 7 December 2013 - 09:36
United Kingdom · BT

Still cant access site on any device since it was hacked. sort it out

Boo Piper · 20 November 2013 - 01:04
United Kingdom · BT

@Jon Michael - Me too. Been unable to get the site for the last couple of days. I've tried Chrome and Firefox and get nothing for any of TV licence pages.

@Ryuga Hideki Sorry you don't get to experience the pleasure of dozens of TV and radio channels with full media support - all without adverts or ad breaks - for just 4 pence a day.

Jon Michael · 19 November 2013 - 06:55
United Kingdom · BT

I have not been able to get on this site for the last 3 days since first trying on chrome and explorer. this site says its up but it isnt for me.

Ryûga Hidêki · 17 November 2013 - 07:21
United States · Frontier Communications

In the USA you don't need a such thing. This is too interesting.

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