website not working? Is it down right now? Server Status Check screenshot
TradeStationWebsite Name:
www.tradestation.comURL Checked:
Response Time:
Last Down:
Checking TradeStation
Please wait while we check the server...
TradeStation Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
22:2031.33 ms. 
05:4121.68 ms.
07:0823.74 ms. 
16:1021.91 ms.
14:047.54 ms. 
09:0321.86 ms.
14:4021.38 ms. 
16:4821.72 ms.
12:417.74 ms. 
03:437.3 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 06:00

We have tried pinging TradeStation website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access TradeStation - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
▼ LAST 30 DAYS ...
Paul Stott · 27 April 2016 - 14:41
· · Chrome 49.0 on Windows is up/ trading servers are DOWN

Rick Chestek · 27 April 2016 - 14:40
· · Firefox 44.0.3 on Windows

What is really of interest is the platform server, not so much the website server. Can you put the platform server status on this website?

Gennady Kupershteyn · 27 April 2016 - 14:40
· · Chrome 49.0 on Windows

Tradestation platform down for last 5 minutes. My partner in NY is also down.

Robert Hawkins · 25 April 2016 - 02:18
· · Chrome 49.0 on Windows

Can't connect with platform -- any info?

Paul Stott · 16 April 2016 - 22:53
· · Chrome 49.0 on Windows

site is up but trade server is down so wsite is useless

J.d. Perry · 21 March 2013 - 07:32

can't log in and been on-hold for 30 minutes waiting for a cust service rep

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