website not working? Is it down right now? Server Status Check screenshot
The Settlers OnlineWebsite Name:
www.thesettlersonline.comURL Checked:
Response Time:
Last Down:
Checking The Settlers Online
Please wait while we check the server...
The Settlers Online Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
00:1879.22 ms. 
07:2678.95 ms.
03:3878.68 ms. 
23:4078.98 ms.
07:2678.42 ms. 
14:1178.24 ms.
03:0178.72 ms. 
06:5578.27 ms.
18:2178.48 ms. 
11:0078.91 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 12:38

We have tried pinging The Settlers Online website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access The Settlers Online - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Lupe Ficara · 12 March 2016 - 07:50
· · Firefox 44.0 on Windows

can't login , keep redirecting me to omepage saying server is going down for maintenance

Mary Barnes · 2 March 2016 - 14:26
· · Firefox 44.0 on Windows

is settlers down

Brian Cryer · 15 December 2015 - 08:16
· · Firefox 42.0 on Windows

Its down at the moment.

Johnathan Edwyn · 11 July 2014 - 10:05
United States · CenturyLink · Chrome 30.0 on Windows

I havent been able to get on since thurs 7-10

Jean Hendrick · 11 July 2014 - 09:19
United States · CenturyLink · Chrome 35.0 on Windows

game has been down for 20 hrs, as has, all forums - like th company never existed

Jenny England · 9 June 2014 - 05:25
United Kingdom · Tiscali UK Limited · Chrome 33.0 on Windows

Here we go again :-(

Jonas Tingmose · 9 June 2014 - 03:41
Denmark · Nianet A/S · Chrome 35.0 on Windows

It's up again!
Well, the main server, anyway...can't log in

Jenny England · 9 June 2014 - 03:30
United Kingdom · Tiscali UK Limited · Chrome 33.0 on Windows

I can get to the settlers page but still cant log in :-(

Jonas Tingmose · 9 June 2014 - 03:16
Denmark · Nianet A/S · Chrome 35.0 on Windows

Personally, I'd rather they concentrate on fixing the problem, rather than write us on all possible forums, like FB and Twitter. We already know about the thunderstorm. Just be patient and enjoy the other parts of your lives in the meantime :)

John Kuffel · 9 June 2014 - 02:50
United States · AT&T U-verse · Firefox 29.0 on Windows

Game, website and forum down

Currently the service is down. The IT was informed and is already working on it.

- Update: It seems like the data center was affected by a thunderstorm. Admins are on it, but I don't have an ETA at the moment.

- 09:30 GMT: There is still no ETA. We try to extend premium and adventure times today already as a first step. More updates soon...

Seems to be a poorly installed system in that data center. I've done electrical work in dozens of them, and the common theme was redundancy. Redundant power feeds with multiple backup diesel generators, redundant data transmission, and redundant data storage. Then again, it is a free game...

Nitish Prakash · 9 June 2014 - 02:44
New Zealand · Telecom New Zealand · Chrome 35.0 on Windows

They did post on their Facebook page. Thunderstorms took out the data centres TSO was hosted at. 9:30GMT they did an update with no ETA still as of yet. But they are on it.

Bunnios AU · 8 June 2014 - 23:23
Australia · Internode · Firefox 32.0 on Windows

All their servers seem to be unavailable. You'd think they'd post something to their Twitter accounts but no, nothing at all!

Thomas Hasyn · 8 June 2014 - 23:18
Guernsey · JT (Guernsey) Limited · Chrome 35.0 on Windows

Not working here in The UK. Same goes for the german version

Luc Vanbelle · 8 June 2014 - 23:13
Belgium · Telenet N.V. · Internet Explorer 11.0 on Windows

cannot log in netherland

Chris Schafer · 8 June 2014 - 23:00
United States · Time Warner Cable · Firefox 29.0 on Windows

Down for me in Cali

Quibbles Chelle · 8 June 2014 - 22:41
United Kingdom · BT · Firefox 30.0 on Windows

hasn't been working for me for a couple hours also but im in the uk so all down it seems

Renee Hammond · 8 June 2014 - 22:13
United States · SureWest Broadband · Chrome 35.0 on Windows

hasn't been working for me for a couple hours

Laura Helvey · 8 June 2014 - 22:09
United States · Wildblue Communications · Chrome 35.0 on Windows

same here, it is down. maybe just a US thing?

John Kuffel · 8 June 2014 - 21:21
United States · AT&T U-verse · Firefox 29.0 on Windows

cannot log in. browsers cannot find page. server must be offline...

Ryan Way · 14 December 2013 - 01:37
United Kingdom · TalkTalk

it not going past the Santa loading screen

Mike Moore · 10 December 2013 - 07:57
United Kingdom · BT

been trying to log onto my game of settlers using google chrome, but it is preventing access, by claiming the site is a known distributor of malware, been like this all day, please confirm or correct so as chrome can access.

Rachel Ashmore · 5 November 2013 - 10:09
United Kingdom · Sky Broadband

ubisoft/blue byte line wont move

Jo Verneuille · 9 July 2013 - 13:11
United States · Comcast Cable

Can't get beyond the "please wait" (and the industrious little man pounding away at something) when logging in.

Jane Luč Picard · 22 May 2013 - 23:51

I cant open the Settlersonline page. The box comes up then I need to refresh the client. Anyone else having problems?

Lucy Lou · 22 November 2012 - 12:54

can not log in page not coming up

Submit a comment using your Facebook ID.

Is down for you right now? Submit your comments about service status or report an issue below to let others know that they aren't the only ones having trouble. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage.