website not working? Is it down right now? Server Status Check screenshot
SynologyWebsite Name:
www.synology.comURL Checked:
Response Time:
Last Down:
Checking Synology
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Synology Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
19:2618.13 ms. 
23:4323.34 ms.
07:3314.66 ms. 
07:3919.39 ms.
06:3417.5 ms. 
10:1719.86 ms.
21:0930.51 ms. 
11:5328.86 ms.
15:4714.96 ms. 
20:1917.93 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 22:43

We have tried pinging Synology website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Synology - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Micah Kritzman · 23 July 2016 - 18:40
· · Chrome 46.0 on Windows is down and shows a NSI holding page...

This Site Is Under Construction and Coming Soon.
This Domain Is Registered with Network Solutions

Palani Selvam · 23 July 2016 - 13:24
· · Chrome 51.0 on Windows

This Site Is Under Construction and Coming Soon.

Pyramid OfLight · 22 July 2016 - 09:31
· · Chrome 51.0 on Windows

Website under construction!? any one else

Patrik Strandberg · 3 May 2016 - 08:29
· · Chrome 47.0 on Windows is down

Memo Salazar · 20 April 2016 - 17:18
· · Safari 9.1 on Mac

Web server is up, but content is not being served... anyone else?

Thomas Hjorth · 25 March 2016 - 16:02
· · Safari 9.0.3 on Mac


Paul van den Boogaard · 2 January 2014 - 07:20
Netherlands · Chello

Synology is down

Barry Bloom · 2 December 2013 - 00:14
United States · Time Warner Cable

can't connect

Saleem Ullah Khan · 27 November 2013 - 00:56
Kuwait · Kuwait Electronic and Messaging Services Company

cant reach right now :(

Michel Dumats · 24 November 2013 - 13:27
France · Free SAS

Down for me, any browser... :/

Darren Watson · 29 August 2013 - 13:23
Germany · Vodafone DSL

They have been bought out by Microsoft!!

Adam Arul · 14 June 2013 - 19:51
Australia · Internode

damn it! just bought a new nas and cant install due to synology server being down...

Justin Rath · 29 May 2013 - 07:39

The site is down for me. Trying to get software from my drive and need new DSM software. Anyone have suggestions?

Jesper Niedermann · 23 May 2013 - 13:14

Had the same problem all day. Noticed that it worked on my workplace. Changed my DNS settings to OpenDNS at home, and now it works. Changed it both on the NAS and on my PC

Günter Selbert · 23 May 2013 - 12:39

it seem's that the problem is on 1&1 DNS

Günter Selbert · 23 May 2013 - 12:20

still down for me too.

Tilman Sumpf · 23 May 2013 - 11:32

still down for me :-/ ... the german page ( seems to be working though

Earle Masterson · 23 May 2013 - 08:32

Been down all day

Daniel Reis · 23 May 2013 - 03:11

Confirm is down, can't access any part of the website

Alfred Benz · 23 May 2013 - 01:55

connection slow and intermittent. When it does connect, it displays "This Site Is Under Construction and Coming Soon".

David Karlsson · 23 May 2013 - 01:20

I have the exact same issue as Craig.

Craig Bowers · 22 May 2013 - 11:40

Being shown a Network Solutions message. "This Site Is Under Construction and Coming Soon." It worked 10 minutes ago.

Lee Black · 22 May 2013 - 03:19

It's down just now!

Lars Hyldal Jung · 18 April 2013 - 11:15
· is down !!!

Darren Inch · 5 March 2013 - 11:15

cant download from download centre page not found when click to link

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