website not working? Is it down right now? Server Status Check screenshot
Lenovo SupportWebsite Name:
support.lenovo.comURL Checked:
Response Time:
Last Down:
Checking Lenovo Support
Please wait while we check the server...
Lenovo Support Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
03:428.71 ms. 
17:4819.07 ms.
20:439.23 ms. 
22:5718.44 ms.
07:1218.93 ms. 
17:097.42 ms.
14:237.61 ms. 
18:0819.33 ms.
05:357.24 ms. 
07:406.59 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 12:31

We have tried pinging Lenovo Support website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Lenovo Support - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
James P Hart · 22 June 2016 - 14:46
· · Internet Explorer 11.0 on Windows

get Error Code : 9a117598cebb05edda696bf6f1ea2754

This page does not exist or you have typed an incorrect URL.

when trying to access

Jon Rue · 25 April 2016 - 21:25
· · Chrome 49.0 on Windows redirects to the Lenovo EOL Portal

links from result in:
An error occurred while processing your request.
Reference #30.2df7d7c3.1461619476.2d5c0fbd

Mauricio Feijo · 25 April 2016 - 19:45
· · Chrome 46.0 on Windows

I cant reach

Sercan Hırça · 25 April 2016 - 19:07
· · Chrome 49.0 on Windows redirects to the Lenovo EOL Portal

Giedrius Pūnis · 16 November 2015 - 10:01
· · Chrome 46.0 on Windows

I am unable to reach page (ERR_TOO_MANY_REDIRECTS). I have tried ordinary methods to resolve the issue. Unsuccessful so far.

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