website not working? Is it down right now? Server Status Check screenshot
StarHubWebsite Name: Checked:
Response Time:
Last Down:
Checking StarHub
Please wait while we check the server...
StarHub Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
07:23261.85 ms. 
09:24236.2 ms.
11:36238.69 ms. 
14:34236.26 ms.
17:10235.62 ms. 
21:02235.08 ms.
00:16265.62 ms. 
07:08239.14 ms.
13:44266.45 ms. 
16:01236.91 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 16:31

We have tried pinging StarHub website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access StarHub - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Jeremy Tarrier · 24 June 2016 - 04:34
· · Firefox 47.0 on Windows

No home phone or internet

Nian Su · 15 May 2016 - 12:44
· · Chrome 52.0 on Android

Woodlands network is having issues.

Chen Hsuan Mien · 17 April 2016 - 02:06
· · Chrome 49.0 on Android

is any problem w starhub home broadband today. my hone networking not working. sometimes ok sometimes not..

Gael Soh · 27 March 2016 - 09:16
· · Chrome 49.0 on Windows

Cable tv down at 643656

Claus Chang · 16 February 2016 - 01:52
· · Chrome 48.0 on Windows

Receiving packet is damn slow, and will pause the phase of receive causing internet having alot of lag...already happen 3 day please figure it out... why always kena on the south-east area...

ShEryll ObsObb · 22 January 2016 - 04:02
· · Chrome 47.0 on Windows

12 hrs and still cant fix it... discontinue and disable ur lousy fibre ../. creating and causing so many inconvenience. Studying dun need to use internet or use our mobile hotspot? Hp bill u wanna subsidise? WTH

April Teo · 21 January 2016 - 22:50
· · Chrome 34.0 on Android

starhub is soooooo down now.. both internet n .tv... pls look into it and update us to how long will the system be up.. postal 550537...

Wai Yee Wong · 21 January 2016 - 21:58
· · Chrome 47.0 on Android

Cable tv down in 540531

Nimish Jhaveri · 16 January 2016 - 10:23
· · Chrome 48.0 on Android

Fibre down at Singapore 439865

Miriam Yeo · 14 January 2016 - 02:44
· · Firefox 43.0 on Mac

Is there a problem with Starhub. I'm having problem sending and receiving sms.

Ridwan Coolman · 12 December 2015 - 16:14
· · Chrome 47.0 on Android

Is there any problems with starhub home broadband now. My home network is not working now.

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