website not working? Is it down right now? Server Status Check screenshot
Sony Entertainment Network StoreWebsite Name:
store.sonyentertainmentnetwo…URL Checked:
Response Time:
Last Down:
Checking Sony Entertainment Network Store
Please wait while we check the server...
Sony Entertainment Network Store Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
16:3847.98 ms. 
19:2319.15 ms.
21:3719.34 ms. 
23:5119.13 ms.
02:1441.43 ms. 
05:0741.07 ms.
07:2551.03 ms. 
09:3645.71 ms.
12:0251.32 ms. 
14:1219.45 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -8)  |  Current server time is 16:29

We have tried pinging Sony Entertainment Network Store website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Sony Entertainment Network Store - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Coralee Goff · 25 December 2014 - 11:22
· · Chrome 39.0 on Android

Sony Entertainment is down 12/25/14

Tristan Hyams · 24 August 2014 - 07:23
United States · Cox Communications · Chrome 36.0 on Windows

Turns out it is a DDOS attack.


Bhen Linton · 8 June 2014 - 17:30
Australia · Chevron Corporation · Internet Explorer 8.0 on Windows

07/06/14 was reloading the home screen over and over. Not good enough.

Federico Joseph · 15 April 2014 - 07:02
United States · Cox Communications

My playstation is down right now and this happens more frequently I think than other platforms. It certainly does not bode well for Sony Corporation as this issue continues to plaque this company from time to time. As a giant entertaining company it definitely needs to do much better in this regard.

Megan Price · 12 April 2014 - 20:09
United States · Charter Communications

Sony BluRay unable to connect. Says it is connecting to the internet just can't connect to netflix or anything else. Definitely Sony problem not mine.

Becky Kincade · 12 April 2014 - 15:37
United States · Cox Communications

If you have a Sony Blu Ray Player Model BDP-S390. The server is down right now and I was told it would be a couple of days to fix it. It is not you, it is Sony.

Ekin Lauvøysson · 30 January 2014 - 09:34
Turkey · Turk Telekom

I've been trying to connect killzone mercenary online multiplayer using my ps Vita fr the last 3-4 days but I keep receiving an error that the connection to psn can not be established. I can connect to my psn account and ps store but not the game. I checked killzone is a sony exclusive game and they don't let me write a ticket for the problem through the official game website. This is my last attempt to fix it. my psn account is kurtadam711 please contact me to solve this. Thank you.

Phillip Montel Chandler · 17 January 2014 - 12:45
United States · Comcast Business Communications

Couldn't access any of the apps on my blu ray this morning. Internet Browser worked fine. Is the network having problems?

Jamie Escolopio · 9 December 2013 - 05:32
United States · Comcast Cable

12-9-13, after three days of the bf4 server being down I tried to squeeze in 30 minutes of play time before work n sony is doing maintenance. you have got to be kidding. xbox 1 and ps4 r both compliments of a forced unfinished product!!! we spend too much money on this crap to be told "sorry were doing maintenance"

Karen O'Mahoney · 26 November 2013 - 12:12
United Kingdom · BT

SEN is an absolute joke. Constantly freezes and unavailable on my fibre optic broadband connection

Wil Taylor · 17 November 2013 - 03:19
United Kingdom · Kcom

can access sony site to buy a laptop! Lost sale if they dont get it sorted soon!

Tracey Samantha Bryan · 1 August 2013 - 06:34
United Kingdom · The Cloud Networks Limited

Sony entertainment network keeps saying, server is unavailable, anyone else having problems?

Joseph Mauricio · 23 May 2013 - 12:26

having problems signing in to the sony entertainment network website on 5/23/13 try refreshing the page but nothing is anyone else having this problem

Zac Price · 7 May 2013 - 03:41

down 5/17/13. JUST bought DIE RISE for BLOPS2 and only have a few hours after work to play it. F** You Playstation...

Paul Harrison · 18 January 2013 - 20:26

Yeah what's going on? I can only log into one of my accounts. When I try to log into the other, It says the network is currently undergoing maintenance - same problem last night since the interruption started. Good times sony.

Dami Olej · 18 January 2013 - 09:39

I think accounts is down because on mobile app or pc login queries are not going through

Submit a comment using your Facebook ID.

Is down for you right now? Submit your comments about service status or report an issue below to let others know that they aren't the only ones having trouble. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage.