website not working? Is it down right now? Server Status Check screenshot
Sony Entertainment Network StoreWebsite Name:
store.sonyentertainmentnetwo…URL Checked:
Response Time:
Last Down:
Checking Sony Entertainment Network Store
Please wait while we check the server...
Sony Entertainment Network Store Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
15:038.26 ms. 
17:107.22 ms.
19:5826.28 ms. 
22:095.75 ms.
03:555.76 ms. 
07:0912.46 ms.
10:1623.71 ms. 
16:006.96 ms.
19:466.03 ms. 
23:406.13 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 00:32

We have tried pinging Sony Entertainment Network Store website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Sony Entertainment Network Store - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Julie Evans · 20 July 2016 - 01:50
· · Chrome 51.0 on Chrome OS

it will not le me in

Ken Rodych · 29 April 2016 - 19:57
· · Firefox 45.0 on Windows

Have been getting error code 80028E01 for two days now. I am trying to do a system update, as it won't let me do anything (can't even use Netflix) without running the update. However, the update finds the new version but when I attempt to run the update, it fails with that error code. I have checked the Internet connection and it is running perfectly. Anybody else getting this or have suggestions on what to do?

Manuel Echevarria · 20 March 2016 - 01:15
· · Chrome 49.0 on Android

I always have problems to sing in to the psn.... Milwaukee wisconsin

Андрей Артамонов · 19 March 2016 - 14:21
· · Firefox 44.0 on Windows

те кто создал псн тот придурок

Jan Edison Brian Namuag · 18 March 2016 - 01:38
· · Chrome 49.0 on Windows

mine as well cant sign in always puts error code

Mark Hunter · 27 February 2016 - 08:15
· · Chrome 48.0 on Mac

SEN down on bluray and bravia - no apps.

Yedidiah Samson · 15 February 2016 - 18:27
· · Chrome 48.0 on Windows


Damon Smith · 2 February 2016 - 07:13
· · Android Browser 4.0 on Android

ya my ps3 is having problems hopefully it comes back on i have WiFi please help this sucks I'm getting mad

Chris Chaudoin · 4 January 2016 - 22:15
· · Chrome 47.0 on Android

Better be running before 12 tonight so I can get my iron banner gear for destiny this bs and why they randomly just start soon stuff to the server without and warning or head up is outrageous

Dawson Rackley · 4 January 2016 - 21:50
· · Android Browser 4.0 on Android

It wont let me sign into my ps4 account like wtf

Natosha Ann Wilson · 4 January 2016 - 21:36
· · Silk 47.1.80 on Kindle Fire

I cant sign into PSN. It says SEN is currently undergoing maintenance. When will it be available to sign in?

Alton Douthit · 2 January 2016 - 19:48
· · Chrome 42.0 on Android


Ronld Rohan · 29 December 2015 - 19:13
· · Chrome 45.0 on Android

My online is down it says im online n i renewed my playstation plus n it wont let me do anything online all i can do is watch netflix n i can barley play offline games bc it closes the game n puts an error message on my screen. Please sony fix this somehow plz

Thomas Bizzell · 26 December 2015 - 20:58
· · Firefox 43.0 on Mac

I can't even tether my account I just made for the Christmas present Battlefront bundle I gave my sons for a present. So I can't download the game. I expected it to come with a disc anyways. Way to go Sony; letting down the youth of America! It would be nice if the stupid server would let the email go through so I can actually receive it to verify my account; amateurs.

Marc Fox · 22 December 2015 - 03:25
· · Safari 9.0.1 on Mac

Also, been waiting on Live Chat for about 30 minutes and getting nothing.

Marc Fox · 22 December 2015 - 03:25
· · Safari 9.0.1 on Mac

Trying to sign in and keep getting "Access is Denied" page.

Alex Carte · 18 December 2015 - 02:27
· · Firefox 43.0 on Windows

Damn network is STILL down. You'd think such a "professional" network would be able to keep themselves online. "PS is better than xbox" my f#!king ass. This is bullshit.

Steve Van Hook · 11 December 2015 - 21:04
· · Firefox 42.0 on Windows

SEN connects to some apps, but not the ones I really want (Netflix, Amazon, YouTube) -- but does access Russian TV, VUDU, and others. It's been that way for more than a month. After hours trying to get it to work and hanging on the phone with Sony tech support, they say it's a problem with the TV (Sony 4k 65") and they're sending a repairman.

Jane Meier · 6 December 2015 - 04:33
· · Chrome 47.0 on Windows

SEN down wont connect

Matt Hunt · 6 December 2015 - 02:28
· · Firefox 42.0 on Windows

no SEN apps,no netflix.Please fix.really frustrating watching the loading symbol...

Emily Gardner · 30 November 2015 - 17:22
· · Chrome 46.0 on Android

Sen is down for me too really annoying when will it come back?

Tony Quinn · 28 November 2015 - 14:41
· · Chrome 46.0 on Windows

So just recently laptop became outdated when online game updated is graphics engine. The game I play can run on the PS4 and I went out an bought one instead of buying a new laptop which would cost way more. Just my luck, SEN is down, so cant play my game. Back to the laptop. Not particually happy with the PS4 and Sony at this time. Unacceptable.

Christine Marie Nicoll · 25 November 2015 - 20:36
· · Chrome 46.0 on Android

When in party or gaming without party chat, it freezes then I get blue screened with error.

Eriko Grigas · 27 September 2015 - 21:33
· · Internet Explorer 11.0 on Windows

SEN has been down for two days now. Not sure what the dealo is....:(

Matt Galenza · 24 September 2015 - 12:34
· · Safari 9.0 on iPhone

The Sony entertainment network is down for me. Just bought a ps4 a few days ago got everything set but the email verification. I clicked on "verify" and the site doesn't load for me. This needs to be fix otherwise I'm getting rid of the ps4.

Blake Zebell · 8 September 2015 - 18:25
· · Internet Explorer 11.0 on Windows

9/8/2015 it won't let me log on nor can i get i netflix...

Marie Christie · 6 September 2015 - 23:40
· · Chrome 45.0 on Android

Why my debit card can't buy anything on play store

Karyl Kennedy Harwell · 31 August 2015 - 15:35
· · Firefox 40.0 on Windows

has been bugging out alot lately and si down right now

Mateo Edwards · 25 May 2015 - 19:56
· · Internet Explorer 11.0 on Windows

Sony Entertainment Network is in san diego on May 26th, 2015. other devices functioning fine.

Muhammad Gelani · 1 February 2015 - 16:40
· · Android Browser 4.0 on Android

I can't sign in on my ps3 but I can on my ps4...

Nikki Kolosik · 1 February 2015 - 16:24
· · Android Browser 4.0 on Android

I can not get onto my PSN and my PlayStation shuts off on its own when im in the middle of a game! Ive checked my settings and all that, nothing has changed in my settings.

Coralee Goff · 25 December 2014 - 11:22
· · Chrome 39.0 on Android

Sony Entertainment is down 12/25/14

Tristan Hyams · 24 August 2014 - 07:23
United States · Cox Communications · Chrome 36.0 on Windows

Turns out it is a DDOS attack.


Bhen Linton · 8 June 2014 - 17:30
Australia · Chevron Corporation · Internet Explorer 8.0 on Windows

07/06/14 was reloading the home screen over and over. Not good enough.

Federico Joseph · 15 April 2014 - 07:02
United States · Cox Communications

My playstation is down right now and this happens more frequently I think than other platforms. It certainly does not bode well for Sony Corporation as this issue continues to plaque this company from time to time. As a giant entertaining company it definitely needs to do much better in this regard.

Megan Price · 12 April 2014 - 20:09
United States · Charter Communications

Sony BluRay unable to connect. Says it is connecting to the internet just can't connect to netflix or anything else. Definitely Sony problem not mine.

Becky Kincade · 12 April 2014 - 15:37
United States · Cox Communications

If you have a Sony Blu Ray Player Model BDP-S390. The server is down right now and I was told it would be a couple of days to fix it. It is not you, it is Sony.

Ekin Lauvøysson · 30 January 2014 - 09:34
Turkey · Turk Telekom

I've been trying to connect killzone mercenary online multiplayer using my ps Vita fr the last 3-4 days but I keep receiving an error that the connection to psn can not be established. I can connect to my psn account and ps store but not the game. I checked killzone is a sony exclusive game and they don't let me write a ticket for the problem through the official game website. This is my last attempt to fix it. my psn account is kurtadam711 please contact me to solve this. Thank you.

Phillip Montel Chandler · 17 January 2014 - 12:45
United States · Comcast Business Communications

Couldn't access any of the apps on my blu ray this morning. Internet Browser worked fine. Is the network having problems?

Jamie Escolopio · 9 December 2013 - 05:32
United States · Comcast Cable

12-9-13, after three days of the bf4 server being down I tried to squeeze in 30 minutes of play time before work n sony is doing maintenance. you have got to be kidding. xbox 1 and ps4 r both compliments of a forced unfinished product!!! we spend too much money on this crap to be told "sorry were doing maintenance"

Karen O'Mahoney · 26 November 2013 - 12:12
United Kingdom · BT

SEN is an absolute joke. Constantly freezes and unavailable on my fibre optic broadband connection

Wil Taylor · 17 November 2013 - 03:19
United Kingdom · Kcom

can access sony site to buy a laptop! Lost sale if they dont get it sorted soon!

Tracey Samantha Bryan · 1 August 2013 - 06:34
United Kingdom · The Cloud Networks Limited

Sony entertainment network keeps saying, server is unavailable, anyone else having problems?

Joseph Mauricio · 23 May 2013 - 12:26

having problems signing in to the sony entertainment network website on 5/23/13 try refreshing the page but nothing is anyone else having this problem

Zac Price · 7 May 2013 - 03:41

down 5/17/13. JUST bought DIE RISE for BLOPS2 and only have a few hours after work to play it. F** You Playstation...

Paul Harrison · 18 January 2013 - 20:26

Yeah what's going on? I can only log into one of my accounts. When I try to log into the other, It says the network is currently undergoing maintenance - same problem last night since the interruption started. Good times sony.

Dami Olej · 18 January 2013 - 09:39

I think accounts is down because on mobile app or pc login queries are not going through

Submit a comment using your Facebook ID.

Is down for you right now? Submit your comments about service status or report an issue below to let others know that they aren't the only ones having trouble. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage.