website not working? Is it down right now? Server Status Check screenshot
SonyWebsite Name: Checked:
Response Time:
Last Down:
Checking Sony
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Sony Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
00:368.42 ms. 
03:1929.15 ms.
08:358.99 ms. 
14:137.81 ms.
21:4110.66 ms. 
00:357.99 ms.
07:176.1 ms. 
17:398.72 ms.
03:378.98 ms. 
07:206.35 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 12:05

We have tried pinging Sony website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Sony - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Angie Bowlds Horton · 28 February 2016 - 19:24
· · Safari 600.1.4 on iPhone

My bluesy player says Internet content connection status Connection status cannot be confirmed The service cannot be accessed at this time because the server replied with incorrect or invalid information

Steve Riordan · 26 February 2016 - 22:01
· · Chrome 48.0 on Windows

Same here. Sony BluRay player. Can use the built in browser (crappy) to get on-line but it won't stream anything from any apps like YouTube, NetFlix, Amazon, etc... No error code displayed, it just fails. Had to go into the connection diagnostic menus to see that Sony's servers are down...AGAIN.

Marianne Luban · 26 February 2016 - 21:19
· · Chrome 46.0 on Windows

Sony server been down all day.

Ray Ban-Company · 26 February 2016 - 21:13
· · Safari 8.0 on iPad

No streaming at all this evening on Sony tv or blu Ray!!!!

Mary O'Neil · 26 February 2016 - 20:08
· · Chrome 48.0 on Windows

Both Sony T.V.s are not streaming anything. WHAT GIVES.....IT HAS BEEN DOWN ALL DAY

Kimberly Wilcox · 12 February 2016 - 15:40
· · Chrome 48.0 on Windows

We are also having trouble with any streaming apps on the Sony Blu-Ray player

Maggie Luttrell · 3 February 2016 - 13:23
· · Chrome 47.0 on Android

I am unable to connect to either netflix or Hulu plus from my sony bravia. Error code 1106 on Netflix

Denise Panzullo Giovinazzo · 25 January 2016 - 19:29
· · Internet Explorer 10.0 on Windows

can't access anything on my blu says I am connected to the internet & the server

Kara Prescott · 3 January 2016 - 01:16
· · Safari 8.0 on iPhone

Unable to stream from my DVDs blue ray

Kim Izzy · 24 November 2015 - 10:37
· · Android Browser 4.0 on Android

My sony camera stopped working unexpectedly

Traci Baugh · 16 August 2015 - 01:42
· · Android Browser 4.0 on Android

I was watching netflix and all of a sudden it froze. I waited, but eventually had to turn my sony br off. Now, it won't even register any network connections. It scans and finds nothing available. Every other device in the house is working fine. something wrong with Sony

Shirley Redmond · 27 May 2014 - 11:06
United States · Comcast Business Communications · Chrome 35.0 on Windows

I have not been able to access any streaming from my blue ray player for 2 weeks now. This is the ird time I;ve had this problem and I've only had the player for 2 months! The server cannot be accessed.

Krystal Prater Johnson · 9 May 2014 - 17:30
United States ·

Server down, cannot connect to Netflix or any other service. It has been down since yesterday.

Keith AK Fortyseven · 25 February 2014 - 03:58
United States · Time Warner Cable

cant play socom 4 getting pissed

Brandyn Bair · 13 February 2014 - 16:20
United States · Ritter Communications

Sony cut the sh*t or me and ALOT of other people will go to Xbox

Jackie Paris · 9 December 2013 - 13:37
United Kingdom · BT

our postcode is gl54dr and my partner can't get on line using the same details he has for the past two years ?

Tamara Dattilo · 18 October 2013 - 23:26
United States · Hawaiian Telcom

Sony's been down for 3 days now. I've called and reported but see no change.

Christine Adametz · 18 October 2013 - 21:01
United States · Verizon FiOS

We've had no service for over 24 hours now here in central NJ. Don't think it's Netflix because none of the other apps work. This is very irritating.

Mary FreeSpirit · 18 October 2013 - 18:54
United States · Time Warner Cable

Here we go again !!! Sony is down here yet again

James Shih · 18 October 2013 - 10:39
United States · Verizon FiOS

services is back this morning from Northern Jersey

Mary FreeSpirit · 17 October 2013 - 21:12
United States · Time Warner Cable

I called SONYS EXTENED number 1-239-768-7604 .
When you call its gives you a message that NETFLIX is down and THEY are working on the problem. They wanted a model #. gave it. they said.... THAT IS THE MODEL THAT IS DOWN. At this point I filled her in on how ALL my T.V.s are down and everything else with SONYS name. Still nothing from them, passing the blame. I filled them in on this site and how many states are out. Still nothing.... From what i am told some time friday it should be on.

Start calling they are not reporting the outage or posting it

Michael Thomas · 17 October 2013 - 20:11
United States · CenturyLink

This stinks I bought a new Sony Blu ray because I thought the other one had stopped working. But this one is also not working. Even though it says its connection settings are correct.

Kathy Jack · 17 October 2013 - 19:05
United States · AT&T U-verse

Can't connect through blu ray in Texas

Joe Mingoia Sr. · 17 October 2013 - 18:45
United States · Time Warner Cable

Orange County NY, Sony server not working here either.

Larah Sadar Kornfeind · 17 October 2013 - 18:25
United States · Comcast Cable

can't connect to internet through Sony Bluray in Philadephia either :-(

Crystal Davis · 17 October 2013 - 17:50
United States · AT&T Internet Services

I'm in AR and it is down as well. Cannot load anything through my Media Pandora, nexflix... nothing at all.

Mary FreeSpirit · 17 October 2013 - 17:44
United States · Time Warner Cable

Possible service disruption??... Really?? Its not working for 4 people who know about this site. I would think service disruption !!! Is a good way to go. I also live in florida. Internet works fine. Anything to do with sony... Not working !!!

Sharath ND · 17 October 2013 - 17:15
United States ·

I dont seem to be able to access media content through any of my sony devices either

Donna Pauling · 17 October 2013 - 17:07
United States · Verizon Internet Services

Sony Media box down, error message says is internet access. This isn't much fun!

Ed Thayer · 17 October 2013 - 15:55
United States · CenturyLink

Yep.. All provision server connections from here in FL. fail. Internet access viw browser ok so know is not local. can't watch anything tonight

Mary FreeSpirit · 17 October 2013 - 15:13
United States · Time Warner Cable

My servers are down for the T.V. Nothing is working. on either T.V. And online keeps giving an error.

Suzie Joseph · 23 September 2013 - 20:33
Australia · Optus

CANNOT PURCHASE. Says website under maintenance. Tried on Sunday too but was extremely slow.

Jan FreeandHappy Pitts · 22 August 2013 - 16:45
United States · Comcast Cable

only home page available you cant log into site today

Marshall Margaritell · 24 October 2012 - 02:36
United States · Verizon FiOS

site's up... but every time I try to view a product page.. I get the 'dog ate our page' maintenance error.

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