website not working? Is it down right now? Server Status Check screenshot
SmartfrenWebsite Name:
www.smartfren.comURL Checked:
Response Time:
Last Down:
Checking Smartfren
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Smartfren Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
09:34244.37 ms. 
12:41255.29 ms.
15:01312.69 ms. 
10:43254.03 ms.
15:02303.9 ms. 
09:00255.29 ms.
19:27255.19 ms. 
02:25267.56 ms.
11:05257.95 ms. 
17:28259.51 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 12:44

We have tried pinging Smartfren website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Smartfren - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Edhot Bro · 4 March 2016 - 13:43
· · Chrome 48.0 on Android

For sim card smartfren cannot connect internet, smartfren's service is not prof, user to be pool with cs smartfren answer for that.

Rezvi Sultan · 13 October 2013 - 18:40
Indonesia · PT Telkom Indonesia

I like to have Driver for my Andromax, so that I can use my phone as Modem but there is no driver ? how can I down load the driver (AD683G UI), Could you please send me the driver or send me the website from where I can down load that Driver

Dhan NiCk Dhan'iel Syah · 29 September 2013 - 13:38
Indonesia · PT Excelcomindo Pratama dowwnnnn...

Ferdinandus Dinar Purnama · 30 August 2013 - 06:55
Indonesia · PT Telkom Indonesia

damn, urgent but can't connect

Shiro Yasha · 25 March 2013 - 08:05
Indonesia · University of Indonesia

actually u still can open local sites (i.e. idws or kaskus) anyone know how long will this continue?

Agung Kurniawan · 20 December 2012 - 14:56
Indonesia · PT. Wireless Indonesia

i cant access domain ""

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