website not working? Is it down right now? Server Status Check screenshot
SkyWebsite Name: Checked:
Response Time:
Last Down:
Checking Sky
Please wait while we check the server...
Sky Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
19:1626.7 ms. 
21:43265.04 ms.
23:4420.98 ms. 
08:2210.29 ms.
10:2220.36 ms. 
17:0555.52 ms.
20:266.28 ms. 
23:1820.68 ms.
09:539.57 ms. 
12:1120.53 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 14:24

We have tried pinging Sky website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Sky - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Dennis Quinney · 11 May 2016 - 19:04
· · Chrome 50.0 on Mac

I am trying to access Sky's broadband packages, but keep getting: Internal Server Error - Read

The server encountered an internal error or misconfiguration and was unable to complete your request.
Reference #3.94a99d50.1462993390.3123eca

Clixsense - free online money 100% · 30 April 2016 - 08:06
· · Chrome 50.0 on Windows

Is Your Site Down Right Now ? Try This Fantastic Site While You Wait 100% Free.. 6 Million Members Can`t Be Wrong ....

Katie Mordue · 9 March 2016 - 09:46
· · Chrome 48.0 on Windows

It wont let me access the 'shop' section

Philomena Howe · 9 February 2016 - 13:30
· · Firefox 44.0 on Windows

My Sky is down since yesterday (8th Feb 16 I tried switching it off and on as advised, i then got a number from my computer to ring Sky and report the problem, The call cost me 2.95 per minute, i was greeted by an automated system , who kept tellin me my answres were wrong ie,(My Mothers maiden name ) after a very frustrating and costly call i was then told that i would have to wait online fro 6 more mns ,at 2.95 per minute , no thank you, Sincerely Phil Philomena Howe

John Everett · 23 September 2015 - 17:42
· · Firefox 40.0 on Windows

cant log in

Mick Deburgh · 13 May 2014 - 01:44
United Kingdom · Sky Broadband · Internet Explorer 11.0 on Windows

my sky is down most of the time, and its got worse over the last 2 or 3 months.

Ani Sheridan · 18 February 2014 - 10:15
United Kingdom · Telefonica O2 UK

Our sky is not working right now

Susan Bailey · 18 December 2013 - 10:53
United Kingdom · BT

sky is down in SA7 9NW

Lynn Watson · 15 December 2013 - 03:35
United Kingdom · Tiscali UK Limited

I can't access sky go either

Orla O'Connor · 27 October 2013 - 09:04
United Kingdom · TalkTalk

sky go does not seem to be working...

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