website not working? Is it down right now? Server Status Check screenshot
SingTelWebsite Name:
myaccount.singtel.comURL Checked:
Response Time:
Last Down:
Checking SingTel
Please wait while we check the server...
SingTel Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
18:04707.89 ms. 
21:31773.34 ms.
23:46770.59 ms. 
02:00776.45 ms.
04:52769.88 ms. 
07:04772.28 ms.
09:53754.21 ms. 
13:26773.23 ms.
15:27771.57 ms. 
18:09772.35 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 20:49

We have tried pinging SingTel website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access SingTel - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Jeanette Cheong · 28 July 2016 - 10:58
· · Safari 8.0 on iPhone

Singtel down at SERANGOON

Ventus Tay · 23 July 2016 - 14:22
· · Chrome 51.0 on Android

Internet up and down since yesterday.the downtime is always in the nightime.

May Lai · 25 May 2016 - 02:43
· · Safari 9.0 on iPhone

Singtel fiber broadband has been down since midnight. I just spoke with Singtel call center 1688 and verified there was a maintenance in our neighborhood during this time. Unfortunately whatever it is they are fixing is still not working. The last call into 1688 at 10:20am confirmed the maintenance work is still on going and they said to expect 2-3 hours to fix!

Dian Kidz · 2 May 2016 - 14:41
· · Firefox 46.0 on Windows

network down. unable to make call or sms

Chantelle Ling · 28 February 2016 - 08:00
· · Android Browser 4.0 on Android

Singtel network down currently 28/02/2016 , 1558hrs.

林雪乐 · 17 February 2016 - 13:52
· · Chrome 44.0 on Windows

is it singtel down again?lololol

Andrew Lau · 17 February 2016 - 09:23
· · Chrome 48.0 on Mac

Is singtel down in bukit timah area???

Jackie Tan · 21 January 2016 - 18:08
· · Safari 9.0 on iPhone

My singtel home fibre is down, internet, homeline can not use. Sengkang area.

Michael Tan · 21 January 2016 - 01:32
· · Chrome 38.0 on Android

My singtel home broadband is down. Can only see 2 lights on the router. Haiz..

Sammi Tan · 20 January 2016 - 07:48
· · Chrome 42.0 on Android

System down

Ben Ben · 13 October 2015 - 00:26
· · Firefox 40.0 on Windows

Singtel still down from 6.20pm to now 8.30am.
Rang technical and their side server is down.
2 months ago, their internet sometimes down and the problem is either from their software, substation.... They took more than 10 days to verify and repair but until now

Daw Shyong Lim · 12 October 2015 - 16:44
· · Safari 9.0 on iPhone

Is SingTel website down, I can't access their website since 6pm till now. Have call the customer service but nobody entertain, really frustrated

Ben Ben · 12 October 2015 - 15:08
· · Firefox 40.0 on Windows

Email is down since 6.20pm! Rang technical and their side server is down.
2 months ago, their internet sometimes down and the problem is either from their software, substaion.... They took more than 10 days to verify and did not give an answer what happened.

Manje HaniesyAzwandinsyirah · 12 October 2015 - 14:03
· · Chrome 45.0 on Android

why is everything down and was not inform?? connection all are so slow!!

Michael Ong · 12 October 2015 - 11:14
· · Safari 9.0 on Mac is down, website is down, means all SaaS service under Singtel is down.........what happened?

See Hui Shan · 11 October 2015 - 14:12
· · Chrome 45.0 on Android

Wifi down?

Lee Hong Hui · 7 October 2015 - 13:10
· · Safari 9.0 on iPhone

Broadband down.

Sebby Lim · 25 September 2015 - 16:32
· · IEMobile 10.0 on Windows Phone

Line seems down

Zen Mohd · 1 July 2014 - 10:04
Singapore · MobileOne · Internet Explorer 11.0 on Windows

why my Singtel 3G connection really slows down? I've got problems in loading FB, YouTube & some games apps. need help pls...

Jz Pg · 2 June 2014 - 17:47
Singapore · LGA International · Firefox 28.0 on Windows

Is Singtel 3G dataplan for prepaid service down ? I am able to view the H+ in my phone, but i cannot surf any internet.

Wilbur Larch · 2 June 2014 - 11:46
Singapore · SingNet Pte · Firefox 29.0 on Windows

wat the hell is wrong with singtel internet connection? on and off, on and off...

if this is the kind of service they providing, then i think better change network provider.

Liza Didi · 28 March 2014 - 17:32
Singapore · Starhub Mobile

Cant connect to the internet using wifi.It was working fine early this morning but now it seems that there's problem connecting.

Jc IshisOul · 29 December 2013 - 18:32
Singapore · SingNet Pte

I lost the SingTel 3G data plan on my iphone 5 this morning. Trying to shut down and on my iphone for the second time to see if can work. It is showing as no service right now. Please assist and let me know what is happening. Thank you.

ShinLaw Ash · 20 December 2013 - 09:05
Singapore · MobileOne

no service shown, is singtel down?

KW Phua · 20 December 2013 - 06:02
Singapore · MobileOne

very slow. unable to work. Used hot spot from iPad (M1 4G) then can work.

Peter Teoh · 2 December 2013 - 00:29
Singapore · SingNet Pte

I may be wrong, but having configuration NOT approved by Singtel like this:

might just disrupt other users on the network. Well... I may be wrong, just guessing the cause of problem for everyone.

Shane Devries · 1 December 2013 - 17:33
Australia · Optus

this is frustrating - my ping to the singtel server is 470-500. Why is it taking singtel so long to fix the problem ???

Shane Devries · 30 November 2013 - 02:15
Australia · Optus

I just want to know why singtell will not let customers know what is going on???

ICelyn Teo · 28 October 2013 - 01:00
Singapore · SingNet Pte

I was encountering the Singtel 3G connectivity issues since this morning. I can't even send or receive msg thru Wechat, Viber, Whatapps, Facebook. Please investigate. Meanwhile, i had already paid the bill on last week. Thanks!

Steve Hobson · 19 October 2013 - 04:54
Australia · Dodo Australia

Are there some border router issues at present? I'm trying to access my server (in Australia) from an Australian (Telstra) address, and the traceroute just stops at a Singtel address every time. Can you get this sorted please...

John Thong · 9 October 2013 - 18:07
United States · Chevron Corporation

Oct 10 - fibre broadband still not up in Upper Bukit Timah

Patrick Pak · 9 October 2013 - 02:04
Singapore · SingNet Pte

Yup very frustrating. Customer service line can't get through for the past 1 hour!!

George Lou Sayson · 9 October 2013 - 00:46
Singapore · Singapore Telecommunications

Does SingTel have some area that is down now? Got several sites calling to report outage and I can't get in the Customer Service number, maybe line very busy due to outage.

Corrina Tay · 9 October 2013 - 00:42
Singapore · LGA International

Is Singtel network down now? No 3G and cant even send an sms

Zhooc Niu · 13 March 2013 - 07:06

i am guessing Singtel network was either down or very slow since last weekends(Mar 9 2013 onwards) by just looking at google analytics on visitor info of my website. Comparing to rather stable number of visitors using M1 and Starhub, visitors using Singtel was down 50%. I couldn't figure out a reason. COuld it just be random ? Maybe but not very convincing.

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