website not working? Is it down right now? Server Status Check screenshot
ShawWebsite Name: Checked:
Response Time:
Last Down:
Checking Shaw
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Shaw Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
06:5963.1 ms. 
09:3158.95 ms.
12:4659.35 ms. 
15:2259.15 ms.
17:2559.33 ms. 
20:0959 ms.
00:1058.95 ms. 
02:1559.22 ms.
05:2058.97 ms. 
07:2458.93 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 08:23

We have tried pinging Shaw website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Shaw - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
▼ LAST 7 DAYS ...
Cheryl Paris · 4 days 8 hours ago
· · Firefox 47.0 on Windows


Michelle Beach · 23 June 2016 - 06:45
· · Chrome 51.0 on Android

Internet down

Anna Carbone · 23 June 2016 - 00:44
· · Chrome 51.0 on Windows

I've been unable to access my shaw account for the last couple of days

Randall Hicks · 4 April 2016 - 22:20
· · Chrome 49.0 on Mac

shawmail sever is offline today. Can't send emails

Loretta Day · 20 March 2016 - 21:11
· · Chrome 49.0 on Windows

I can't access my web mail, shaw home page won't even load

Shayan Rahimi · 7 December 2015 - 23:47
· · Safari 9.0 on iPad

Shaw is down again, piece of shit service 3:47pm

Chris McGuigan · 14 October 2015 - 16:43
· · Safari 9.0 on Mac

Bowen Island. Two business internet lines both down. They do come back online intermittently. But they seem down most of the time.

Randy Smith · 2 June 2014 - 01:10
Canada · Shaw Communications · Chrome 35.0 on Windows

I am having the exact same issue of not being able to log on to my webmail. Silly thing is Thunderbird is showing a message that my username or password is incorrect. I have tried to change it with "Forgot Password" and even that didn't work. After 2 hours of trying to load the next page I just shut the tab down. This is happening in both Chrome and Firefox (latest versions).

Nikki Schultz · 25 April 2014 - 04:43
Canada · MTS Allstream

I cannot log into my email! Nothing happens, doesn't even say I have the wrong password

Graham Goddyn · 7 April 2014 - 02:03
Canada · Shaw Communications

What the hell is with the webmail site?

Sean Long · 27 March 2014 - 10:13
Canada · Rogers Cable

the worst service, the worst prices, SHAW goes down more often than Miley Cyrus

Charles Mitchell · 21 March 2014 - 17:34
Canada · Shaw Communications

can;t log in to change call forward #

Grumpa Hunter · 3 March 2014 - 05:03
Saint Lucia · Karib Cable

I'm in Costa Rica, hot but pissed I can't get to get my email

Shannon Sincennes · 6 February 2014 - 21:14
Canada · Shaw Communications

Chestermere - intermittent service for weeks now.

Naohiko Iwata · 31 January 2014 - 11:32
Canada · Telus Communications

I cannot log in shaw webmail today... I'm frustrated when I need to do a important mail.

Cheryl Neiman Kurek · 28 December 2013 - 14:40
Canada · Shaw Communications

Can't even log into Shaw webmail right now...

Madeleine Prive · 17 December 2013 - 14:24
Canada · Shaw Communications

I've been with shaw for 55 years, and still having problems!!

Miranda Bradshaw · 16 December 2013 - 13:36
Canada · Shaw Communications

still down in winnipeg at 3:35 pm

Sean Long · 16 December 2013 - 13:20
Canada · Rogers Cable

shaw webmail still down for over an hour.. 4.20pm toronto time

Marion Thomas · 16 December 2013 - 13:16
Canada · BCnet

Can't access my shaw webmail.

Renata Steciuk · 16 December 2013 - 13:03
Canada · Shaw Communications

down for me now

Adam Nichols · 11 October 2013 - 20:27
Canada · Shaw Communications

Yeah you can not even call them

Derek Kosik · 16 September 2013 - 01:51
Canada · Shaw Communications

shaw was down for over 7 hours out in sturgeon county i called tech support to see if they were doing any updates but nothing and the guy told me he couldn't even ping off my modem add to the headache of shaw i have had 4 different techs come to my place to install cable tv .. need more lines into my house and everytime they send me a tech he doesn't want to install it .. its like not once did it happen but 4 times in a row i don't think shaw cable wants my money anymore they can't even install a f'n cable

Shelley Smylie · 11 September 2013 - 14:31
Canada · Shaw Communications

Unable to log in as well, just keeps saying "We're sorry. There seems to be something wrong" I hate having to always call for everything, I don't have time to sit on the phone for half an hour :-(

Ken Christensen · 16 August 2013 - 14:28
Canada · Shaw Communications

Shaw email and webmail down for the second day, 16/08/2013

Betty Webb · 4 August 2013 - 11:13
Canada · Shaw Communications

I tried to access my website today and it is saying it is not available. I have tried with several browsers as well as another computer, so I know it is not my computer. I was able to access it last night.

Clayton Erickson · 9 July 2013 - 21:16
Canada · Shaw Communications

Back up for me now on phone and webmail. 2115 PST

Anna Oliver · 9 July 2013 - 20:41
Canada · Shaw Communications

e-mail still down 20:40 July 9

Carla Tebb Ironside · 9 July 2013 - 19:44
Canada · Shaw Communications

Internet working but email has been down on both phone & computer for over an hour. Frustrating!

Bob Adolph · 9 July 2013 - 19:36
Canada · Shaw Communications

Site Undergoing Maintenance

This site is currently being upgraded, but will be back shortly....
Note: Please wait a few minutes, and try doing whatever it was that you were doing again. If that doesn't work, please contact us.

K├Âmmander Klassterb├Âmb · 9 July 2013 - 19:30
Canada · Shaw Communications

shaw is a piece of shit. Always problems.

Bob Adolph · 9 July 2013 - 19:29
Canada · Shaw Communications

anybody getting email

Emily Clark · 9 July 2013 - 19:24
Canada · Shaw Communications

The least they could do is let clients know. I've been trying to figure out what the problem is for the last half hour.

Clayton Erickson · 9 July 2013 - 19:01
Canada · Shaw Communications

started with errors popping up on my phone for my email, can't access the webmail on my computer either. Thankfully it isn't my primary email provider

Bob Adolph · 9 July 2013 - 18:55
Canada · Shaw Communications

same here in Spruce Ridge SW Calgary and net is dead slow shaw tv and phone ok

Tony Wang · 9 July 2013 - 18:53
Canada · Shaw Communications

its down, cant even login to acct, but thank god internet still up lol

Mikhail Shaun Solidum · 9 July 2013 - 18:49
Canada · Shaw Communications

same here. unable to verify login info for email.

Dany Dufort · 9 July 2013 - 18:47
Canada · Shaw Communications down at 18:46 July 9th

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