website not working? Is it down right now? Server Status Check screenshot
SharePointWebsite Name:
www.sharepoint.comURL Checked:
Response Time:
Last Down:
Checking SharePoint
Please wait while we check the server...
SharePoint Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
18:316.45 ms. 
00:416.63 ms.
08:488.08 ms. 
12:288.98 ms.
15:1210.98 ms. 
18:188.81 ms.
01:338.32 ms. 
12:048.04 ms.
14:088.28 ms. 
19:226.71 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 00:39

We have tried pinging SharePoint website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access SharePoint - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Michael Olan · 15 May 2016 - 20:20
· · Chrome 50.0 on Mac

SharePoint is down

Will Coquillette · 12 February 2016 - 15:51
· · Chrome 48.0 on Windows

SharePoint is down for me right now. 9:50 AM CST 2016/2/12

Patricia Gavaghan · 11 November 2015 - 18:28
· · Chrome 46.0 on Windows

Sharepoint is down for us for 15 minutes also.

Chase Willden · 11 November 2015 - 18:01
· · Chrome 46.0 on Mac

SharePoint has been down for 15 - 20 minutes for us

Elana Lim · 11 November 2015 - 17:48
· · Chrome 42.0 on Windows

SharePoint has been down for 5 minutes.

Ronnie Swafford · 27 August 2015 - 03:05
· · Chrome 44.0 on Windows

SharePoint Online has been down for half an hour now.

Clink Hostels · 22 July 2014 - 05:29
France · SFR · Internet Explorer 11.0 on Windows

SharePoint is down.....this is really worrying as we just moved to O365!

Jeffrey Timmins · 18 February 2014 - 10:48
United States · Comcast Cable

I am experiencing a lot of problems with sharepoint this morning any ideas what is going on?

Kathy Loomis · 1 January 2014 - 10:29
United States · Comcast Cable

Trying to update website and it keeps saying that the share point isn't repsonding

Douglas Reynolds · 29 July 2013 - 13:10
United States · Comcast Cable

Seems to be very slow

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