website not working? Is it down right now? Server Status Check screenshot
SamsclubWebsite Name: Checked:
Response Time:
Last Down:
Checking Samsclub
Please wait while we check the server...
Samsclub Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
22:4120.24 ms. 
01:357.16 ms.
16:436.4 ms. 
18:467.51 ms.
21:0119.38 ms. 
23:167.3 ms.
10:216.71 ms. 
14:527.83 ms.
03:068.28 ms. 
09:046.81 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 12:34

We have tried pinging Samsclub website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Samsclub - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Bob Wissinger · 3 August 2016 - 20:06
· · Firefox 47.0 on Windows

Won't load; site doesn't ping.

Ray Williams · 27 June 2016 - 17:54
· · Chrome 49.0 on Windows

I don't know what the problem is. I have the latest and greatest Internet Explorer browser. And Sam's Club keeps telling me my browser needs upgrading. They must be losing a lot of business. They need to fix it pronto

Jeremy Hatcher · 12 June 2016 - 16:54
· · Chrome 51.0 on Windows

Says my browser is out of date. I always update my browser and actually, it self updates. I use it for ordering with hyperlinks from Excel. Last week worked, today, nada. I will have lost about 40 hours of work if this is not corrected.

Kelley Marie Curtis Mcleod · 10 June 2016 - 03:44
· · Chrome 51.0 on Windows

sams club -- hyperlinks for products -- keep getting message document is out of date and browser needs update -- what is this?

Brian Patterson · 5 June 2016 - 13:19
· · Safari 9.0 on iPhone

I am trying to place a click and pull order and the website will not let me do hardly anything. It keeps saying that this link is down right now.

Cheryl Fackler Wright · 19 February 2016 - 20:17
· · Chrome 48.0 on Windows

I am able to get to the home page, but everything I click on takes me to a page that says "We can't find the page you are looking for, or it no longer exists."

RogerandKay Knuth · 9 February 2016 - 22:54
· · Chrome 48.0 on Windows

Sam's site doesn't response time is terrible and then it asked for a valid email account which is what I eneterd in the first place.

Heather Huff Stanford · 1 February 2016 - 15:27
· · Chrome 48.0 on Windows

Having problems placing an order online or change account info.

Will Johnson · 27 November 2015 - 21:17
· · Safari 9.0.1 on Mac

Both Walmart and Sam's Club are not reachable; Access Denied through Time Warner cable in Anaheim.

Tony Scribner · 14 November 2015 - 16:43
· · Safari 9.0.1 on Mac

down via TWC cable modem. Can get to but not

Tru-Clean Carpet Tile · 8 December 2014 - 20:46
· · Internet Explorer 11.0 on Windows

Sam's Club website is down for me at home, my employer can not reach them and neither can my sister who lives in another state.

Jim Black · 8 December 2014 - 20:25
· · Internet Explorer 11.0 on Windows

No it's not just down for me. It's down using 3 different browsers. home page only up.

Steve Manley · 13 July 2014 - 06:37
United States · Charter Communications · Chrome 35.0 on Windows

Gives you no opportunity to complete anything. Kicks you off due to inactivity for no reason. I have tried repestedly

Brad Yundt · 23 June 2014 - 16:34
United States · Comcast Cable · Firefox 30.0 on Windows

Have been trying to buy merchandise, but get "We are unable to process your request at this time. Please try again later." after the final click to submit the order. Invoice shows 0 for all all dollar figures. Have been experiencing problem multiple times since 6/21/2014, and Sams Club technical support is unable to help.

Tech support said that they have been having problems with their server for the past few days, and that their IT department is working on it.

Debra Somma · 22 June 2014 - 07:45
United States · Cox Communications · Chrome 35.0 on Windows

tells me wrong password but won't let me reset because cannot see whole screen - down for 2 months now

Rita Pfeiffer Moore · 13 May 2014 - 07:38
United States · Charter Communications · Safari 7.0.3 on Mac

Been trying to register to renew membership for 2 days. Keeps saying service is down. Had same problem years ago when we had a business account. I could never register to pay through Sam Club.

Jill Bodick Grace · 27 April 2014 - 14:14
United States · Mediacom Communications

down for most of the day... grrrr...

Sohail Safeer · 21 April 2014 - 14:17
United States · Comcast Cable

Cannot access.

Rachel Negley · 9 April 2014 - 21:15
United States · Wins

grrr not working!!!

Nekeeya Brown · 29 March 2014 - 19:04
United States · Verizon FiOS

Forgot my password. I clicked on the forgot password link and keep getting a message that my request to reset my password cannot be processed right now and to try again in a few minutes. Well it's been 4 and a half hours now.

Cathy Coluccio-Sainato · 20 March 2014 - 19:48
United States · Time Warner Cable

Sams Club website SUCKS! Tried for several hours to order photos and it would load! Going to another company!

Christine Sundberg · 24 December 2013 - 12:13
United States · Comcast Cable

Can not log in as a member. Error message saying "Cannot process your request right now. Please try again in a few minutes." I've been getting that error for 2 weeks.

Ken Wiseman · 28 November 2013 - 20:45
United States · CenturyLink

cant register my membership... even as a new customer or with my actual card number

Angie Hutchins Thomas · 28 September 2013 - 18:16
United States · Hughes Network Systems

Sam's club website has been not working for me for nearly a month and a half! I need to get onto the website and I am unable to.

Ann Gatzow · 11 April 2013 - 05:58
United States · WideOpenWest

is the site down? unable to access for click and pull. this occured yesterday afternoon and this morning.

Jennifer Robertson · 1 March 2013 - 11:28
United States · Consolidated Communications

Trying to log in to pay bill. Will not submit username when clicking the log in button.

R.j. DeFreece · 21 November 2012 - 20:34
United States · CenturyLink

yep, it's down right now. 11-21-12 10:34 PM CST

Jonte Moore · 21 November 2012 - 20:20
United States · Clear Wireless

Sams Club website is down

Submit a comment using your Facebook ID.

Is down for you right now? Submit your comments about service status or report an issue below to let others know that they aren't the only ones having trouble. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage.