Salesforce.com website not working? Is it down right now?

Salesforce.com Server Status Check
salesforce.com screenshot
SalesforceWebsite Name:
login.salesforce.comURL Checked:
Response Time:
Last Down:
Checking Salesforce
Please wait while we check the server...
Salesforce Website Status History
Salesforce.com server report and response time

The above graph displays service status activity for Salesforce.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
31.Oct.2014
01:1340.38 ms. 
31.Oct.2014
03:2539.98 ms.
31.Oct.2014
05:4240.97 ms. 
31.Oct.2014
08:0340.05 ms.
31.Oct.2014
10:2440.37 ms. 
31.Oct.2014
12:5341.05 ms.
31.Oct.2014
15:5340.14 ms. 
31.Oct.2014
18:1140.98 ms.
31.Oct.2014
20:3240.32 ms. 
31.Oct.2014
22:5440.44 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -7)  |  Current server time is 23:01

We have tried pinging Salesforce website using our server and the website returned the above results. If salesforce.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Salesforce - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as login.salesforce.com

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Salesforce.com?
▼ LAST 6 MONTHS ...
David Battley · 10 July 2014 - 02:17
United Kingdom · Vaioni Group · Chrome 35.0 on Windows

login., trust. and eu2.Salesforce are definitely all down as of 10:17 BST 2014-07-10. Confirmed by multiple locations and two separate instances of salesforce within our organisation.

Edit: Further to previous post, system is back up at 10:22 BST

Suresh Mandava · 28 June 2014 - 14:32
United Kingdom · TalkTalk · Chrome 35.0 on Mac

down here..na12 instances... from the last 45 minutes

Polly Ho · 24 June 2014 - 13:36
United States · Comcast Cable · Firefox 30.0 on Windows

SF down in Chicago

Jacob Shultis · 24 June 2014 - 13:18
Canada · Beanfield Technologies · Chrome 35.0 on Windows

SF down in Toronto.

Cassandra Christensen Stephens · 24 June 2014 - 12:46
United States · Comcast Business Communications · Chrome 35.0 on Windows

down for us right now

Adam Docherty · 14 May 2014 - 13:57
Brazil · Virtua · Chrome 34.0 on Windows

Salesforce down in Sao Paulo Brazil

Brian D Cooper · 14 May 2014 - 13:45
United States · Time Warner Cable · Chrome 34.0 on Windows

SF down in Los Angeles, Ca

Pets for Patriots · 14 May 2014 - 13:29
United States · Verizon FiOS · Safari 7.0.3 on Mac

Down in Long Island, New York.

Brett Steven · 14 May 2014 - 13:22
United States · Sonic.net · Chrome 34.0 on Mac

Down in Silicon Valley, CA

Srini Nayak · 14 May 2014 - 12:57
India · Bharti Broadband · Chrome 34.0 on Windows

is salesforce down today in India ?

Jesse James Helinger · 14 May 2014 - 12:56
United States · AT&T Services · Chrome 34.0 on Windows

SF is down in NC

Steph Le Gardener · 14 May 2014 - 12:55
United States · Time Warner Cable · Chrome 34.0 on Windows

SalesForce is down - Appleton, Wisconsin.

Daniel Scott West · 14 May 2014 - 12:54
United States · Cable One · Chrome 34.0 on Windows

Salesforce is currently unavailable for the Meridian, ID area.

Bikewagon.com · 14 May 2014 - 12:35
United States · Integra Telecom · Chrome 34.0 on Windows

Down in Utah right now.

Verdin Law Firm, LLC · 14 May 2014 - 12:33
United States · Airband Communications · Chrome 34.0 on Windows

Our Salesforce is down - Dallas, TX - Any one else??

▼ MORE THAN 6 MONTHS AGO ...
Randall Gifford · 30 April 2014 - 15:00
United States · TelePacific Communications

Just now able to finally login our users here in the San Diego area. Down for over 4-hours was painful...

Erik Yewell · 30 April 2014 - 11:00
United States · Salesforce.com

try clearing your browser cache, close browser, any try again.
The issue looks to be related to the DNS providers for salesforce.com, according to the latest post. If you look at twitter, there are many companies affected by this issue - here are the realtime tweets : https://twitter.com/search?q=ultradns

Daniel Scott West · 30 April 2014 - 10:44
United States · Cable One

It was up for us for about 10mins, then went back down 10 minutes ago.

Jeff Mayhew · 30 April 2014 - 10:35
United States · Integra Telecom

It is down here too, mobile is working though. Good to have a back up

Andy Mowat · 30 April 2014 - 10:33
United States · Comcast Cable

Back up on NA 14. btw, They need to clarify the definition of "service disruption". They are calling this a "performance degredation" which it definitely definitely is not!

Melissa Prcic · 30 April 2014 - 10:25
United States · Comcast Business Communications

Back down in Portland OR, service line has a recorded message that they're aware and working on it, and to check trust.salesforce for details (which is also, of course, down. But presumably will be up when this is resolved.)

Chris Macabuhay · 30 April 2014 - 10:24
United States · Verizon FiOS

Down for me here in Southern California. Was up earlier but went back down again.

Ryan Miller · 30 April 2014 - 10:18
United States · Integra Telecom

Still down at Integra Telecom in Phoenix

Amy Larion · 30 April 2014 - 10:12
United States · Yahoo!

It's down here at Yahoo, as is the support page

Donald Bohrisch · 30 April 2014 - 10:11
United States · San Bruno Cable

Its back... SalesForce is on top of their game like the great company they are :)

Taxfree Rv · 30 April 2014 - 10:09
United States · Integra Telecom

Down in Denver now - IP address not connecting either

Angela Cathey · 30 April 2014 - 10:05
United States · Paxio

has everyone been able to log back in now? I still cant.

Christopher Miller · 30 April 2014 - 09:51
United States · Reliance Globalcom Services

204.14.234.101 doesn't do anything.

Dez Li · 30 April 2014 - 09:47
Canada · Salesforce.com

If you have problems hitting https://login.salesforce.com please use the following IP in your browser 204.14.234.101

Alexis Grau · 30 April 2014 - 09:44
United States · Comcast Cable

Currently experiencing login issues for users in San Francisco. One was finally able to get about 2 minutes ago. Support automated message says they are aware of the issue.

Alice Ju · 30 April 2014 - 09:39
United States · Skyriver Communications

NA12 is down, Monrovia, CA
Edit: (+3mins) : ok it's back now, but it's super slow

Lenn Anebb · 30 April 2014 - 09:38
United States · Unwired Broadband

NA12 -- Back up in Fresno CA.

Geri Zerbini · 30 April 2014 - 09:37
United States · Verizon Internet Services

Called my rep and they know nothing about it???? WHAT! Everyone needs to call SF.

Mark Zitter · 30 April 2014 - 09:34
United States · AT&T Services

As of 9:33 am PDT on April 30, 2014, salesforce.com is down in our San Francisco office.

Edit: It just came back up. I guess complaining does work sometimes. Don't tell my kids.

Jeffrey Noell · 30 April 2014 - 09:31
United States · tw telecom holdings

Looks like a DNS issue.. use 204.14.234.33 in your browser and you can get by till they fix DNS

Jen Wentz DiTullio · 30 April 2014 - 09:30
United States · Fuse Internet Access

Salesforce down for our domestic and international locations. I just spoke with support and the gave an ETA of 3 hours MINIMUM!!

Kumar Gaurav · 30 April 2014 - 09:29
United States · Clear Wireless

All salesforce instance either test or prod are down

Meredith Hobik · 30 April 2014 - 09:28
United States · Abovenet Communications

Down right now in San Francisco and it is my quarter end. :( Serenity now. About 15 of us have no access ...

Nicola James · 30 April 2014 - 09:26
United States · Mediacom Communications

ok looks like we are back on line here in Chicago

Becky Overholt · 30 April 2014 - 09:23
United States · AT&T Internet Services

Down for my company who relies on Salesforce. Ugh. Not good!

Suresh Mandava · 30 April 2014 - 09:23
Switzerland · Level 3 Communications

down here in Swiss too... i see https://trust.salesforce.com/trust/status/ is also going down.

Greg Lucas · 30 April 2014 - 09:23
United States · Verizon Business

Down in San Francisco, looks like DNS. Their public facing ip is available: http://96.43.145.26/

Nick DeCastro · 30 April 2014 - 09:22
United States · Simon & Schuster

salesforce.com is back up for me! hopefully stays that way!

Jerun Jose · 30 April 2014 - 09:22
United Kingdom · ScanSafe

From London, down for the last 20 minutes

Nicola James · 30 April 2014 - 09:21
United States · Mediacom Communications

Down for me too in IL, can't even access the login page, says it is not available

Maria T. Buenavista · 30 April 2014 - 09:21
United States · tw telecom holdings

SFDC is down in DC. Can't even get to trust.salesforce.com.

Rene Radomski · 30 April 2014 - 09:21
Canada · Bell Canada

login.salesforce.com is down in Vancouver BC

Daniel Scott West · 30 April 2014 - 09:21
United States · Cable One

Meridian, ID is down right now :(

Becky Overholt · 30 April 2014 - 09:20
United States · AT&T Internet Services

Salesforce.com is giving me errors when trying to log in. NOT HAPPY!

J. Scott Cromie · 30 April 2014 - 09:19
United States · AT&T U-verse

Indeed it's down, and the login screen confirms it now. "The salesforce.com servers are temporarily unable to respond to your request"

Mary Carmen Corrao · 30 April 2014 - 09:19
United States · Cox Communications

San Diego--we are down too and everyone at our company--Atlanta, Detroit, Florida.

Jim Linehan · 30 April 2014 - 09:18
United States · Cox Communications

Completely down, no response/reply from SF support

Tony Cutler · 30 April 2014 - 09:18
United States · Time Warner Cable

It is down for us in Southern California.

Cecilia Solis Ramirez · 30 April 2014 - 09:17
United States · Airband Communications

Not able to login into Salesforce. It has been down for over 15 minutes in Dallas, TX

Donald Bohrisch · 30 April 2014 - 09:16
United States · San Bruno Cable

Unfortunately login.salesforce.com, trust.salesforce.com, and test.salesforce.om is ALL down... unfortunately I was working on my Cert training when it went down :(

Andy Mowat · 30 April 2014 - 09:16
United States · Comcast Cable

All instances of salesforce are down now!

Mike Drummond · 30 April 2014 - 09:12
United States · Millennium Pharmaceuticals

Same - Salesforce is down for us in Boston, MA.

Craig Ellis · 30 April 2014 - 09:12
United States · Sonic.net

Yup - it is down for me. Sebastopol, California. (northbay)

Lenn Anebb · 30 April 2014 - 09:11
United States · Unwired Broadband

Salesforce down in Fresno CA. --- trust.salesforce.com site not even coming up.

Tim Lang · 30 April 2014 - 09:11
United States · Charter Communications

Salesforce domain is down for us in Madison WI (Charter Business)

Kyle Gostinger · 30 April 2014 - 09:10
United States · Waveform Technology

Can't access Salesforce here in Detroit.

Steven Fraser · 30 April 2014 - 09:08
United States · Charter Communications

Salesforce is down as is trust.salesforce.com. Riverside, CA

David John Caldicott · 30 April 2014 - 09:04
United Kingdom · Fluidata

down for us in UK

David Eisaiah Engel · 30 April 2014 - 09:03
United States · Time Warner Cable

Hey. All salesforce.com is down now.

Jeanine Shimatsu · 30 April 2014 - 09:02
United States · Sonic.net

Salesforce down here (Oakland, CA).

Jason Beckwith · 30 April 2014 - 09:00
United States · Charter Communications

Down here in Reno, NV. Nothing. nada

Ashleah Younker · 30 April 2014 - 09:00
United States · Verizon FiOS

Salesforce is down for me in MD.

Eric R Burgess · 30 April 2014 - 08:58
United States · Time Warner Cable

I can't get to salesforce.com now. Anyone else?

Cindy DeadLee · 20 March 2014 - 07:23
United States · State of Idaho

We are down in Idaho. Cannot access on desktop or mobile. 0823 03/20

Kirsten Holbert Bridge · 10 March 2014 - 20:49
Australia · Telstra Internet

Salesforce not happening for me right now? Anyone else with similar issues?

Kim Underhill Wilkins · 5 March 2014 - 09:58
United States · TDS Telecom

Salesforce has been down since 11:30 cst. It states: Unable to Process Request. We apologize for the inconvenience

Edit: It just came back up - right on the dot at noon CST

Mary Gaughan · 5 March 2014 - 09:38
United States · EarthLink

Salesforce is down. We are on instance na5. They are confirming this on the login screen.

Praveen Menon · 15 February 2014 - 21:19
United Arab Emirates · Emirates Telecommunications Corporation

Salesforce may be currently unavailable. For more information, please visit https://trust.salesforce.com. We appreciate your patience. Thank you - salesforce.com. - What do I do

Megan Brown · 14 November 2013 - 20:27
United States · Verizon Wireless

I called the support line, the recording says that they are aware of the issue...

Sidharth Negi · 14 November 2013 - 20:21
United States · Comcast Cable

Lot of servers are down at the moment.. Ours is NA4. Been 2 hours now. Is there a way to report to SFDC without logging in?

Megan Brown · 14 November 2013 - 20:13
United States · Verizon Wireless

The site will not allow me to log-in. The site isn't down, I just can't log in

I am getting this error message when trying to log in:
Salesforce may be currently unavailable. For more information, please visit https://trust.salesforce.com. We appreciate your patience. Thank you - salesforce.com

John Hamm · 14 November 2013 - 20:02
United States · Comcast Cable

Click system status tab on trust.salesforce.com. 7 servers are down.

Robbn Miller · 14 November 2013 - 19:22
United States · Comcast Cable

Salesforce may be currently unavailable. For more information, please visit https://trust.salesforce.com. We appreciate your patience. Thank you - salesforce.com.

I click on the trust.salesforce link and get absolutely no help, Why is there no alert ?

Mhwalltowall Walltowallmedia · 15 October 2013 - 06:15
Canada · Bell Canada

if you type in the URL login.salesforce.com you can login okay. the URL www.salesforce.com is not available though.

Yael Anne · 8 May 2013 - 11:04
Israel · Bezeq International

Salesforce is down for everyone in my office ... and no one can access for the past 30 minutes

Daniel Rostenne · 18 March 2013 - 14:12
Israel · NetVision

SalesForce seems to be down right now ... checked with a few folks in different countries, can't get in!?

Julie Akawie · 20 October 2012 - 20:01
United States · Verizon FiOS

Haven't been able to get to any Salesforce site *except the public-facing marketing site at www.salesforce.com* in the past 90 minutes, including trust.salesforce.com. Isitdownrightnow.com should be looking at SF servers other than the public site.

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