website not working? Is it down right now? Server Status Check screenshot
Rotten TomatoesWebsite Name:
www.rottentomatoes.comURL Checked:
Response Time:
Last Down:
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Rotten Tomatoes Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
20:4133.28 ms. 
01:2517.97 ms.
05:3221.14 ms. 
10:0133.7 ms.
17:1719.78 ms. 
20:4117.84 ms.
23:4022.24 ms. 
11:0521.91 ms.
18:3734.47 ms. 
00:0714.76 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 00:36

We have tried pinging Rotten Tomatoes website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Rotten Tomatoes - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Keizer Soze · 5 August 2016 - 17:12
· · Chrome 51.0 on Windows

Did somebody just mr.robot rottentomatoes?

Charles Stuart · 5 August 2016 - 17:09
· · Safari 9.1.2 on Mac

whoa, i wonder if the suicide squad petition crew has anything to do with this. hacked?

David Cohen · 15 May 2016 - 00:28
· · Chrome 50.0 on Windows

Partial downsite in Toronto. Tickets and showtimes will not load. Other tabs work. ??

Jimmy N Nguyen · 16 April 2016 - 02:40
· · Chrome 49.0 on Windows


David Balfe · 26 January 2016 - 15:41
· · Safari 9.0.2 on Mac

It seems to load, get a glimpse of home-page, then goes completely white. Been this way for two days - Anybody got a suggested solution? - I'm on Safari on an imac.

Apple Allen · 23 January 2016 - 23:17
· · Safari 9.0.3 on Mac

Just the same here, loads for about a second then blank white.
OS X 10.11.3 - Safari 9.0.3,
Happens with no other website..

Linda Foreman · 12 January 2016 - 00:45
· · Chrome 47.0 on Windows

just the same for me - a tantalising glimpse then nada! Blank page. (Using a laptop)

James Mayhew · 11 January 2016 - 17:44
· · Safari 9.0.1 on Mac

Same with me RT webpage just goes blank/white..

Terry Martin · 11 January 2016 - 02:53
· · Firefox 43.0 on Windows

It never stops loading and I can't can't how many server names flash by on the status bar. But then that seems to be increasingly true for many sites lately. It's like google syndication api broke the Internet.

Anne Denny · 10 January 2016 - 12:39
· · Safari 9.0.2 on Mac

Same Same Same - its a BLOODY pain - what is wrong ??
It seems like its loading, get a flash of the page, the boom, nothing !! page goes blank !!

David Mundy · 9 January 2016 - 14:01
· · Chrome 47.0 on Mac

I have the same issue. Works fine on my iphone but page goes blank on my computer (!)

Mary Perysinakis · 8 January 2016 - 12:13
· · Chrome 47.0 on Windows

Pops up for less than a second then goes blank! I've tried 2 servers but the same happens. Does anyone know why?

Elizabeth Miles Cake Design · 6 January 2016 - 21:19
· · Chrome 47.0 on Windows

Can't get Rotten Tomatoes on my PC for weeks now, the page flashes up for a second and then goes to a white page and never loads. Annoying used to use it a lot.

Robin Lismore · 6 January 2016 - 20:30
· · Chrome 47.0 on Windows

Not working on desktop, just keeps loading. Works on mobile and app though. Sort it out please!

Jeremy Chopra · 6 January 2016 - 13:35
· · Chrome 47.0 on Windows

website is not opening fully. stays loading but never opens.. then when i press stop the page pops up for a second and then goes back to blank and loading again.. not other website doing that

Mary Perysinakis · 5 January 2016 - 14:12
· · Chrome 42.0 on Windows

When I click on a film it appears for a second then disappears. I've tried rebooting, and refreshing but the same problem is repeated.

Kathryn Damien Brennan · 4 January 2016 - 16:20
· · Chrome 47.0 on Chrome OS

rotten tomatoes is not working for me at all

Magnus Sturm · 13 December 2015 - 19:25
· · Safari 8.0.5 on Mac

Working now i think

Jorge Rodriguez · 31 August 2014 - 16:44
United States · Time Warner Cable · Chrome 36.0 on Windows

Have not been able access rotten tomatoes via desktop for almost a month. Can access it just fine on mobile, but not desktop. Have tried mozilla, IE, and chrome, all of them just circle around and never go to the page. My internet is just fine and I am able to access whatever other pages I go to.

Travis Callaway · 2 August 2014 - 10:02
United States · · Firefox 31.0 on Windows

Site is clearly down or under maintenance- it's a jumbled mess. Tried two different browsers, same issue.

Surajit Kumar Mishra · 20 July 2014 - 04:48
India · BSNL · Chrome 35.0 on Windows

Down down down... JSP error...

Sean Quinn · 19 July 2014 - 23:55
United States · Comcast Cable · Chrome 36.0 on Mac

It's down! Http 500

Noel Alcoba · 19 July 2014 - 23:28
United States · Comcast Cable · Chrome 36.0 on Windows

Rotten Tomatoes IS down, and it's not just me

Lauren Horsch · 19 July 2014 - 23:27
United States · CenturyLink · Firefox 30.0 on Windows

every page for me right now is "HTTP Status 500 - An exception occurred processing JSP page /WEB-INF/jsp/home/homepage.jsp at line 11"

Michael Neymit · 19 July 2014 - 13:26
United States · AT&T U-verse · Firefox 30.0 on Windows

Rotten tomatoes website is down right now. Getting this: HTTP Status 500 - An exception occurred processing JSP page /WEB-INF/jsp/home/homepage.jsp at line 11

Larry Chester · 19 July 2014 - 12:58
United States · Comcast Cable · Chrome 36.0 on Windows

Cannot reach I get a server error, telling me that it cannot load the page. Getting an Apache Jasper error and saying that the Java Servlet won't run.

Richard Bradley · 24 March 2014 - 17:02
United States · Time Warner Cable

Internet explorer is not allowing access to rotten tomatoes website.

Stephen Dhondt · 31 January 2014 - 01:07
Belgium · Telenet N.V.

Haven't been able to get on since last night. site just won't load whatever I try.

Damon Glebe · 26 January 2014 - 21:05
United States · AT&T U-verse

Down for me too

Bill McCarty · 25 January 2014 - 17:02
United States · AT&T U-verse

Down since last night. No indication the operators are aware.

Kitsy Hahn · 25 January 2014 - 14:15
United States · Frontier Communications

My Rotten Tomatoes is down too. Was afraid my computer had picked up a virus when I saw all that weird script!

LJ Carusone · 25 January 2014 - 11:26
United States · Verizon FiOS

I've gotten the same apache error since yesterday

Seth Mcguinness · 25 January 2014 - 10:52
Ireland · UPC Broadband

Getting apache tomcat erros 5.5.17 error reports:
type Exception report

message . description The server encountered an internal error () that prevented it from fulfilling this request.

Carl S Pugh · 24 January 2014 - 12:20
United States · Bright House Networks

RT has been down all day!

Stephen Dhondt · 13 January 2014 - 22:55
Belgium · Telenet N.V.

Been unable to properly log in via my Facebook account. The main site is accessible but not that part...

Christian Faith · 10 January 2014 - 19:43
India · BSNL

Its down right now.

Mark Petrie · 10 January 2014 - 19:30
United States · Comcast Cable

Keep getting this error when I try to visit the RT page: "We had a small issue processing your request...DON'T PANIC! We've logged the problem and we'll get it patched up soon. Click here to return to the previous page to try it again, or you can send us a note about the problem."

Lynn Zygmont Cohen · 12 December 2013 - 19:42
United States · AT&T U-verse

It's down.

Damian N McQuade · 12 December 2013 - 13:00
United States · Full Channel

have not been able to do searches on RT or their sister site Flixster for two days now...anyone else having this issue?

Steve Patrick · 27 March 2013 - 17:57
United States · California State University, Sacramento

Something is wrong with the site. Just getting unformatted text returned.

Diane Marie McCurdy · 22 February 2013 - 12:52
United States ·

what is going on... why can't I get into RT?

Eric Butcher · 1 October 2012 - 07:16
United States · Charter Communications

Rotten Tomatoes is non responsive right now.

Ankit Arora · 13 September 2012 - 20:19
India · Airtel Broadband

Yup it's bin 5 odd minutes.. it's down !

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