website not working? Is it down right now? Server Status Check screenshot
Restaurant.comWebsite Name: Checked:
Response Time:
Last Down:
Please wait while we check the server... Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
12:480 ms. 
23:4347.35 ms.
01:530 ms. 
16:0543.37 ms.
00:110 ms. 
03:2943.04 ms.
06:0345.56 ms. 
17:3343.16 ms.
06:4643.15 ms. 
15:1550.62 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 02:35

We have tried pinging website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Carol Hamilton · 1 May 2016 - 03:47
· · Chrome 52.0 on Windows

i just posted how to bypass this.
Hope it helps

Carol Hamilton · 1 May 2016 - 03:41
· · Chrome 52.0 on Windows

Figured it out... Server password complexity is not matching the application. Reset your password with a lenght of 14 and use only numbers and letters. NO SYMBOLS!! Works fine!!

Carol Hamilton · 1 May 2016 - 03:37
· · Chrome 52.0 on Windows

Can't login to my account. After clikcing sign in, the circle on the button just spins

Stewart Rogers · 20 April 2016 - 14:00
· · Chrome 49.0 on Windows

Can't log in to my account. When I try, it just cycles forever, without getting anywhere. I've tried logging in with both Chrome and Explorer on my Windows desktop and with the app on my iPhone with the same result on all.

Janet Kim · 14 November 2015 - 19:41
· · Firefox 39.0 on Mac

This is the worst site. Can't sign in for months now..unable to utilize my credits.

Venus Vasquez · 14 November 2015 - 17:50
· · Chrome 46.0 on Android

Absolutely cannot get to site

Phillip Opper · 31 October 2015 - 20:04
· · Chrome 46.0 on Windows

I haven't been able to log on for almost a week. Reset password and still not working. Doesn't recognize email or password.

Patricia Fagan · 24 October 2015 - 20:45
· · Chrome 46.0 on Windows

Doesn't recoginize my email address either.

Mary Hurd · 24 October 2015 - 20:32
· · Chrome 46.0 on Windows

Says it does not recognize my email address. Optimum

Travis Williams · 24 October 2015 - 19:34
· · Internet Explorer 11.0 on Windows

its down

Erik Uhlenberg · 24 October 2015 - 18:02
· · Safari 9.0 on iPad

Does not recognize my e-mail, neither for logging in nor for password reset.

Joseph Nash · 24 October 2015 - 18:00
· · Chrome 42.0 on Windows

Yes...they are having an issue obviously...getting errors trying to log in throughy facebook.

Jenna Heeder · 24 October 2015 - 17:51
· · Safari 9.0 on iPhone

Will not log myself into my account. Same thing is happening to my mom and were planning on using our certificates today, of course.

Neal Kaskel · 24 October 2015 - 17:24
· · Chrome 46.0 on Android

Site down

Alex Delarge · 24 October 2015 - 15:19
· · Safari 9.0.1 on Mac

Not user friendly at all and the deals have too many "subject to's". I am working through a promotional credit. Then its adios.

Alex Delarge · 24 October 2015 - 15:15
· · Safari 9.0.1 on Mac

Just tried to log in. Does not recognize my email address/password though I received an email from them yesterday!

Alice Matsas Blecker · 24 October 2015 - 14:05
· · Chrome 46.0 on Windows

still unable to login tells me my email is not recognized

Stacy Finkelstein Descoteau · 18 October 2015 - 20:03
· · Chrome 46.0 on Windows

unable to sign in to the website or app. what a waste

Megan Melody · 17 October 2015 - 19:30
· · Chrome 46.0 on Windows

unable to sign in. It tells me it is unable to recognize my e-mail

Dave Manning · 17 October 2015 - 04:54
· · Chrome 46.0 on Android

Unable to tells me it doesn't recognize my email address

Igor Kalinin · 14 October 2015 - 16:33
· · Chrome 45.0 on Windows

cannot sign in. trying to reset password, and not getting reset email for days!

Stephanie Adams · 4 February 2014 - 15:51
United States · Time Warner Cable

Homepage opens up looking like something from 1994, and all the images on gift certificates are broken when we try to view/print the certificates - tried on different machines w different browsers

Chrissie Matheson · 4 January 2014 - 15:00
United States · Time Warner Cable

i cant sign in

Liz Wermers · 31 December 2013 - 15:46
United States · CenturyLink

Just spins at checkout again

Randall Ian Stempler · 27 August 2013 - 13:39
United States · Time Warner Cable

Server just spins on checkout.

Lisa O'daniel · 24 August 2013 - 13:43
United States · Comcast Cable

Site is down... server just spins...

Tom Fitzgerald · 24 August 2013 - 09:27
United States · AT&T U-verse is down on the day I wanted to use my certificates!! Of course!!!

Stephanie Blitzy Owen · 24 August 2013 - 08:24
United States · Comcast Cable

cant get in

Marianne Ang · 22 February 2013 - 15:10
United States · Time Warner Cable

Can't get in too

Sean Burress · 22 February 2013 - 15:04
United States · Verizon FiOS

It's down and not just for me. I don't think is very reliable... maybe it's down...

Keven Wells · 22 February 2013 - 14:44
United States · Comcast Cable

no response for me.

Katrina Lane · 22 February 2013 - 14:33
United States · CenturyLink

Absolutely can't get there

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