Rackspace.com website not working? Is it down right now?

Rackspace.com Server Status Check
rackspace.com screenshot
Rackspace HostingWebsite Name:
my.rackspace.comURL Checked:
Response Time:
Last Down:
Checking Rackspace Hosting
Please wait while we check the server...
Rackspace Hosting Website Status History
Rackspace.com server report and response time

The above graph displays service status activity for Rackspace.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
22:3787.16 ms. 
03:3086.67 ms.
05:3187.56 ms. 
12:29106.73 ms.
15:3987.9 ms. 
20:3587.7 ms.
04:4795.96 ms. 
07:1391.84 ms.
12:5188.18 ms. 
21:1686.92 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 03:00

We have tried pinging Rackspace Hosting website using our server and the website returned the above results. If rackspace.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Rackspace Hosting - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as my.rackspace.com, mycloud.rackspace.com

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Rackspace.com?
Jennifer Campbell · 22 March 2016 - 17:37
· · Internet Explorer 11.0 on Windows

Webmail is crashing my browsers :(

Poor Adam · 29 January 2016 - 16:18
· · Chrome 48.0 on Windows

site is definately down.

Patty Stern · 15 October 2015 - 21:10
· · Firefox 41.0 on Windows

Email is down in my MS Outlook and on my IPad.

Dean Fendley · 26 August 2015 - 16:30
· · Internet Explorer 11.0 on Windows

back up in Tysons Corner, VA

Antonio Flores · 26 August 2015 - 16:21
· · Firefox 40.0 on Windows

And, it's back up for Nashville, TN! Let's see how long this lasts.

Assronia Ricardo · 26 August 2015 - 16:17
· · Chrome 44.0 on Mac

Still Down in Richmond, VA - Went down about 9:30 - 10 am

Mike Sizeland · 26 August 2015 - 16:05
· · Safari 8.0 on iPhone

Down in Kelowna BC Canada - first on PC then about 30 minutes later on Iphone as well

Tina Kapadia-Ismail · 26 August 2015 - 16:01
· · Safari 8.0.6 on Mac

Down in Dubai. This is the 3rd time this year, getting tired of this. `need to change provider

Gary Eiseman · 26 August 2015 - 15:57
· · Internet Explorer 11.0 on Windows

Down in Galt, CA

Chrissy Deibert · 26 August 2015 - 15:29
· · Firefox 40.0 on Windows

I am down in Kingston, New York

Antonio Flores · 26 August 2015 - 15:24
· · Firefox 40.0 on Windows

My email is down as well in Tennessee, but the rest of my co-workers are able to get their email. I guess since I was a more recent hire, my e-mail is on a different server that's affected.

Jamie Little · 26 August 2015 - 15:18
· · Internet Explorer 11.0 on Windows

Its down in Vancouver, BC aswell.

Dean Fendley · 26 August 2015 - 15:14
· · Internet Explorer 11.0 on Windows

Been down for over an hour here in Tysons Corner, VA.

Dean Fendley · 26 August 2015 - 15:13
· · Internet Explorer 11.0 on Windows

Please post general vicinity of your outage location so we can all get a picture of how large the outage is. Tysons Corner, VA here.

Chrissy Deibert · 26 August 2015 - 15:11
· · Firefox 40.0 on Windows

My email has been down for about an hour

Patty Stern · 26 August 2015 - 15:03
· · Firefox 40.0 on Windows

Back in business! Emails just came through in the office. I do so LOVE Rackspace!!!

Patty Stern · 26 August 2015 - 14:58
· · Firefox 40.0 on Windows

Rackspace is totally down! Called them and they said give it an hour or so...

Stef Gaertner · 26 August 2015 - 14:51
· · Safari 8.0.6 on Mac

Rackspace is down for me and my office right now

Chris Oldfield · 30 April 2014 - 09:18
United Arab Emirates · Emirates Integrated Telecommunications Company PJS

Yes, down on email

Edit: Rackspace support say "Yes we are currently experiencing disruptions at this time. Our engineers are looking into it as we speak."

Patty Stern · 30 April 2014 - 09:13
United States · Verizon FiOS

Seems that Rackspace is down right now. Anyone else having issues?

Fathur Rohim · 8 March 2014 - 05:25
Indonesia · Indo Pratama CyberNet, PT.

down now sir

Ben McDevitt · 27 February 2014 - 05:22
United States · Windstream Communications

Down for me

Hector Luis Melendez Jr. · 23 December 2013 - 06:44
United States · CenturyLink

I received an email from Rackspace that a block of my user's passwords may have been compromised. They reset them all !!! Now I'm trying to recover and their site is not responding. Nice JOB! next time don't reset the passwords let us go in and change them !!! Monday morning and I have to deal with this BS!!!

Edit (+2hours) : Looks like it's back up. I'm working with the multitude of user's to restore emails...

Ken Hamilton · 23 December 2013 - 06:37
United States · AT&T Internet Services

myapps.rackspace.com is not responding. Was working on it 10 minutes ago, then it froze. Now I can't access at all. Can't even get to the login screen.

Abhinesh Kumar · 1 December 2013 - 09:02
India · Airtel Broadband

man, i had to do work on it and i am trying this site like a dumb from past 10 hours :(, when will this site be up :(

William C Hopkins · 9 October 2013 - 15:26
United States · CenturyLink

it's down

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