Pokemon.com website not working? Is it down right now?

Pokemon.com Server Status Check
pokemon.com screenshot
PokemonWebsite Name:
www.pokemon.comURL Checked:
Response Time:
Last Down:
Checking Pokemon
Please wait while we check the server...
Pokemon Website Status History
Pokemon.com server report and response time

The above graph displays service status activity for Pokemon.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
14:508.87 ms. 
17:336.6 ms.
22:306.71 ms. 
09:206.67 ms.
21:458.85 ms. 
01:417.17 ms.
00:507.1 ms. 
05:426.55 ms.
11:166.69 ms. 
16:207.1 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 18:33

We have tried pinging Pokemon website using our server and the website returned the above results. If pokemon.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Pokemon - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Pokemon.com?
Verena Buchanan · 14 August 2016 - 20:44
· · Chrome 52.0 on Windows

Really hard to create new accounts right now. Drop downs for birthdays aren't working, neither are buttons. It's been like this for the past 2 days.

Barb Jaarsma · 30 July 2016 - 06:00
· · Chrome 51.0 on Windows

Down for me since about 3 PM PDT. It's instructing me to create a login, rather than bringing me up as my avatar.

Bath Thommo · 23 July 2016 - 16:04
· · Chrome 51.0 on Windows

I can see a lot of people pasting fake numbers well you guys must know that we know that the legit number is 1 855 77O 7790 so please stop this fake posting, Cause we people are not that dumb

Jennifer Brandt · 14 July 2016 - 14:52
· · Safari 8.0.8 on Mac

I understand they have glitches and issues, but its asking me to recreate an account when I already have one... one that I have spent actual money to play! I can't log in, it says I don't have an account, I can't talk to support because it wants me to log in. And any other links you are suppose to click, it takes you to the same "issues" note that says to try again in an hour. If they deleted my account I am demanding my money back. >:(

Dara Wulan Wongso 'Oddiee' · 12 July 2016 - 15:33
· · Safari 9.0 on iPhone

I can't seem to log in to my pokemon go account using the pokemon trainer ID. Said that it's down and admin is already notified. Got same problem when I try to log in pokemon.com too..

Justine Williams · 12 July 2016 - 14:59
· · Firefox 47.0 on Windows

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Kellie Mcdermot · 8 July 2016 - 16:25
· · Chrome 51.0 on Windows

my page was totally down and i was helpless but i when i dialed them, they fixed it almost instantly so you may try that as well

this might be helping you giys out as they helped me

Lina Huang · 8 July 2016 - 15:29
· · Chrome 51.0 on Windows

Right now, PokemonGo has some bugs and glitches, I am sure thats why you have been kicked out of the game. Since Pokemon(website) is trying to fix the bugs and glitches out, that is probably why Pokemon is not up right now.

Dylan Dukat · 8 July 2016 - 13:07
· · Chrome 51.0 on Windows

I cannot recover my information for the Trainer Club as pokemon.com is currently down for maintenance

Roberta L Tobroxen · 7 July 2016 - 20:58
· · Safari 6.1.6 on Mac

It has taken me over four hours just to sign into pokemon.com or simpley to get onto the website. If Pokemon go was going to be this bad on their websites.... shouldn't they have anticipated this and some how found a way to compensate for it.

Sierra Zink · 7 July 2016 - 03:02
· · Chrome 51.0 on Windows

its under maintenance at the moment... but I need to get my password so I can play pokemon go!!

Brice Nowlin · 7 June 2016 - 22:29
· · Chrome 51.0 on Linux

This website is currently up, but extremely bogged down due to the field test launch of Pokemon GO! Please, have patience.

Cruelcumber · 12 February 2016 - 12:05
· · Chrome 37.0 on Windows

been down for days. this site does not check from exe launcher that is having the problem. correct login, correct password, failed login service.

Kevin Du · 9 December 2015 - 03:30
· · Chrome 47.0 on Windows


Joseph Cooney · 9 December 2015 - 03:08
· · Chrome 38.0 on Android

Down for me

James Strother · 5 October 2013 - 13:06
United States · Verizon FiOS

It has been down for us for two or three days now.

Bailey Nicole Guiton · 26 August 2013 - 23:01
United States · Time Warner Cable

It's down for me as well. this is really sad for me because this would have been my first chance to do the Pokemon Dream thing, and now I can't.

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