Plex.tv website not working? Is it down right now?

Plex.tv Server Status Check
plex.tv screenshot
PlexWebsite Name:
www.plex.tvURL Checked:
Response Time:
Last Down:
Checking Plex
Please wait while we check the server...
Plex Website Status History
Plex.tv server report and response time

The above graph displays service status activity for Plex.tv over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
09.Dec.2016
23:509.33 ms. 
10.Dec.2016
01:5911.23 ms.
10.Dec.2016
04:169.24 ms. 
10.Dec.2016
08:048.72 ms.
10.Dec.2016
11:549.06 ms. 
10.Dec.2016
15:187.85 ms.
10.Dec.2016
17:428.02 ms. 
10.Dec.2016
21:516.53 ms.
11.Dec.2016
02:207.39 ms. 
11.Dec.2016
05:116.22 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 11:46

We have tried pinging Plex website using our server and the website returned the above results. If plex.tv is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Plex - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as plexapp.com

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Plex.tv?
▼ LAST 6 MONTHS ...
Matt Bradshaw · 25 July 2016 - 13:41
· · Safari 9.1.2 on Mac

Plex.tv is currently down in Melbourne, Australia.

Stephanie Eastvold · 11 July 2016 - 09:07
· · Chrome 51.0 on Windows

I keep getting 500 errors. :(

▼ MORE THAN 6 MONTHS AGO ...
Craig J-den Scarr Hotson · 11 May 2016 - 20:25
· · Safari 9.0 on iPhone

Not working on Xbox 360

Brandon Hack · 6 May 2016 - 03:58
· · Chrome 50.0 on Android

Is plex.tv down can't see my folders

Joe Boulderdash · 21 April 2016 - 00:34
· · Safari 600.1.4 on iPhone

Plex is down, it won't load

Tomas Fermento · 20 April 2016 - 00:12
· · Chrome 50.0 on Windows

plex.tv is not working! anyone else know whats up?

Louis Byrne-Smith · 14 April 2016 - 09:30
· · Safari 9.1 on Mac

My Plex will not load. Is Plex down?

David Cheddars · 10 April 2016 - 14:12
· · Safari 9.0.3 on Mac

my plex is down just stuck on loading

Jerry Herring · 5 April 2016 - 01:24
· · Chrome 49.0 on Android

Plex is down. For me cant reach the server. Says there unavailable

Daniel Quintero Jr. · 29 March 2016 - 22:53
· · Chrome 49.0 on Windows

back up in the United States.

Drew Snipey Jackson · 29 March 2016 - 20:39
· · Chrome 49.0 on Windows

Plex.tv is currently down for me. I can't access the site and media online but my server is still streaming to my devices.

David Padrosa · 29 March 2016 - 20:39
· · Chrome 48.0 on Mac

Again? WTF? Several times in the last weeks.

Michael Leybourne · 28 March 2016 - 18:30
· · Chrome 49.0 on Windows

is plex down again? can't connect to website/server

Brandon Hack · 19 March 2016 - 11:22
· · Chrome 49.0 on Windows

Cant stream my porn

Brandon Hack · 19 March 2016 - 11:21
· · Chrome 49.0 on Windows

Plex.Tv is down again.WTF

William Fagone · 14 March 2016 - 08:10
· · Safari 9.0 on iPhone

Is plex down again can't seem to connect?

Jason Todd Bechtel · 14 March 2016 - 01:10
· · Chrome 51.0 on Mac

Plex.tv not working....i keep getting the 500 error message!

Nathan Potts · 14 March 2016 - 01:05
· · Chrome 48.0 on Mac

Yep, down here too. Can't re-link with Apple TV.

Kev Roberts · 14 March 2016 - 00:38
· · Internet Explorer 11.0 on Windows

From PLex Status Page:
Update - We're continuing to investigate problems with one of our databases and are working to get things up and running for everyone as soon as possible.
Mar 13, 16:28 PDT

Erik Tank · 14 March 2016 - 00:25
· · Safari 9.0.3 on Mac

ATV4 is asking for refresh code and I cannot access plex.tv website either... I don't understand why the internet is needed at all if my ATV4 and Plex media server are on the same network... This is rather frustrating and worrisome. Is plex hacked or something?

Dallin Gray · 14 March 2016 - 00:20
· · Safari 9.0 on iPhone

Apple TV. Keeps telling to refresh for new code

Lonnie Ray Long · 14 March 2016 - 00:20
· · Opera Next 35.0.2066.92 on Windows

PLEX IS NOT WORKING FOR ME

Carl Hornstrand · 13 March 2016 - 23:54
· · Chrome 48.0 on Mac

Re-linking my AppleTV app again is not working. Error code 500.

Melanie Hecate Draken · 13 March 2016 - 23:52
· · AppleWebKit 601.1.46 on iPad

Oops, no one is sniveling about this particular outage. I was referring to a post by Kaylene dated 23 July 2014-22:49. I didn't notice the time stamps.

Gurvinder Parmar · 13 March 2016 - 23:47
· · Chrome 48.0 on Windows

People, Plex is down but if your trying to access your server at home, it works just fine...you just can't access outside Plex servers for the time being...I can access my own Plex server just fine...you don't even need an account to run Plex locally at home.

Kev Roberts · 13 March 2016 - 23:34
· · Internet Explorer 11.0 on Windows

Who is "snivelling" Melanie? Rare or not it's a pain in the arse, the very fact people are coming here shows that. I am hoping they get it back up soon... I hate paying for outages and inconvenience.

Marius Verdan · 13 March 2016 - 23:25
· · Safari 9.0 on iPhone

Plex is down but using the web access of your NAS, you don't need any signin on plex.tv, only your NAS credentials on your local network and it works pretty fine. The features might be downgraded but the basic works.

Alex Torres · 13 March 2016 - 23:18
· · Chrome 33.0 on Android

I'm sorry, it works on my Android device

Alex Torres · 13 March 2016 - 23:18
· · Chrome 33.0 on Android

Working for me

Melanie Hecate Draken · 13 March 2016 - 22:53
· · Safari 9.0 on iPad

PLEX is down for me also, but this is an extremely rare occurrence. I have a lifetime PLEX pass and I am very pleased with it. It is the best program of its kind. Everyone needs to stop sniveling about this outage and realize that sometimes there will be problems. PLEX will be up and running soon and then you all will be able to enjoy your media within your network again.

Colin Attwood · 13 March 2016 - 22:51
· · IEMobile 11.0 on Android

Plex is down for me Chester. UK

Autumn Cottle Stanley · 13 March 2016 - 22:39
· · Safari 9.0 on iPhone

Down right now on Apple TV

Kev Roberts · 13 March 2016 - 22:29
· · Internet Explorer 11.0 on Windows

Down for last 30 mins. TN

Bryan Tarpley · 13 March 2016 - 22:25
· · Chrome 48.0 on Windows

down for me

Adrian Atherall · 13 March 2016 - 22:22
· · Chrome 48.0 on Mac

Down also...

Joseph Daignault · 13 March 2016 - 22:22
· · Chrome 48.0 on Windows

Plex is down

Guglielmo Ventura · 13 March 2016 - 22:19
· · Chrome 48.0 on Windows

It's down in VA..

Tim Callahan · 13 March 2016 - 22:15
· · Firefox 41.0 on Windows

Kinda sad that when plex is down, you can't watch your own videos on your own network. Kinda defeats the purpose of having a local media server...

Allatif Karimi · 6 March 2016 - 02:54
· · Safari 9.0 on iPhone

Plex is down on my Samsung Suhd tv.. It was working fine last night. I have reset my password, it works on all my devices but my Samsung tv..

Gord Green · 29 February 2016 - 18:51
· · Chrome 48.0 on Windows

She's down!

David Eaton · 23 July 2014 - 22:54
United States · Verizon FiOS · Internet Explorer 11.0 on Windows

Should be able to use your plex inside your network even if the plex site is down. http://:32400/web assuming you have the server set to not require authentication inside your network (default setting) and assuming you did not change the default port.
For example http://192.168.1.13:32400/web

Kaylene Wilsonoff Matika · 23 July 2014 - 22:49
United States · Bright House Networks · Chrome 36.0 on Windows

Kinda bullsh*t you can't use your local plex server when an outage like this occurs... I paid the lifetime pass, and because their website is down, I can't use my own shit on my own network... would be nice if they could have some kind of contingency for an outage... whether on their side, or your own...

Does this mean Plex server (locally) won't work without an active internet connection?

Ray Chosen Dioaktivman · 23 July 2014 - 22:26
United States · Comcast Cable · Safari 7.0.5 on Mac

it's down for me as well. I can reach my server fine from home, but not from plex.tv

Laura Wa · 23 July 2014 - 22:14
United States · Cox Communications · Chrome 36.0 on Windows

Plex site is down for me too tonight

Zach Jordan · 29 June 2014 - 21:03
United States · Comcast Cable · Firefox 30.0 on Windows

down

Ross Miller · 31 May 2014 - 17:09
United States · CenturyLink · Internet Explorer 11.0 on Windows

plex seems to be down at the moment

Eric Falk · 26 May 2014 - 18:44
United States · ITT Aerospace/Communications Division · Chrome 34.0 on Windows

Plex still down...

Benjamin Pollard · 26 May 2014 - 18:29
United States · Comcast Cable · Chrome 35.0 on Windows

server is down 928pm est

Justin Rice · 11 March 2014 - 04:47
United States · Comcast Cable

same here in Jersey. My plex server isn't even coming up.

John Morley · 17 February 2014 - 01:09
United States · Comcast Cable

Its still down for me too 01:09 PST,

Sandy Lukachinsky · 16 January 2014 - 17:03
United States · Armstrong Cable Services

my plex site stilll says down for maintenance... its been down for over 24 hours

Mo Ruthless · 15 January 2014 - 06:28
United States · Time Warner Cable

So when the plex site is down for maintenance... My media on my server is unreachable through the installed plex on my pc... Wow... That's just kind of ignorant...

Larry Lundgren · 6 November 2013 - 15:59
United States · Comcast Cable

the guys at plex chat told me it was down.....:( but this site says that it's up....strange indeed. i can't get any utube videos to plexit to my roku

Briamah Patel · 1 August 2013 - 22:33
United States · NuLink

Plex is down

Neva Allen · 7 June 2013 - 08:57
United States · GWI

Plex is not working for me, anyone else finding this too?

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Is Plex.tv down for you right now? Submit your comments about Plex.tv service status or report an issue below to let others know that they aren't the only ones having trouble. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage.