website not working? Is it down right now? Server Status Check screenshot
Perfect WorldWebsite Name:
www.perfectworld.comURL Checked:
Response Time:
Last Down:
Checking Perfect World
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Perfect World Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
20:1671.53 ms. 
13:1670.87 ms.
18:3774.04 ms. 
22:0370.81 ms.
06:4473.94 ms. 
08:4569.71 ms.
14:2475.97 ms. 
07:2074.08 ms.
22:0874.25 ms. 
02:1176.53 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 11:15

We have tried pinging Perfect World website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Perfect World - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Samantha Jo Walton · 4 May 2016 - 07:59
· · Chrome 50.0 on Windows

It's down for Maintenance.

Sandra O'Connor · 8 March 2016 - 15:35
· · Chrome 49.0 on Windows


Damien Bayer · 8 March 2016 - 15:21
· · Chrome 48.0 on Windows

eh server is down :(

LD Stratton · 13 October 2015 - 22:02
· · Chrome 45.0 on Windows

PWI announced they would be down 6AM-6PM PST Tuesday October 13 for server and network upgrades.

Corey Travis · 20 April 2014 - 17:53
United States · Frontier Communications

couldn't log on to Arc at all... couldn't get into Perfect World...

Rohan Seuraj · 20 April 2014 - 17:40
Trinidad and Tobago · Columbus Communications Trinidad Limited.

perfect world site is down...

Marshall Margaritell · 16 February 2014 - 12:58
United States · Verizon FiOS

startrek online perfect world forums are not loading at all.

Veda Fraz · 26 August 2013 - 19:01
United States · Fuse Internet Access

Tried to install forsaken World and it wouldn't let me. A error showed up sayingcould not install check internet connections. My internet is working fine. I tried to install a few more times and the same error showed up. I don't know what the problem is. I guess the sites down.

Edit: I also tried to play Champions Online and it wouldn't load. So the site has to be down.

Kory Powell · 25 July 2013 - 21:19
United States ·

An error occurred while processing your request. Reference #30.1f995292.1374812309.7b84f86

Justin Irvin · 25 July 2013 - 20:58
United States · Charter Communications

yeah i cant get on either

Makeitso Falonaburgerman · 27 April 2013 - 11:01

I was unable to play RaiderZ for some reason so I uninstalled and when I went to re-download, the site it totally down. Wonder if this is related to not being able to play the game. hmm

Khurshed Bhathena · 19 February 2013 - 23:49

An error occurred while processing your request. Reference #97.c9eb252.1361346515.6545042
seems like its down to me too

Vilma-Riina Ojanen · 19 February 2013 - 23:31

An error occurred while processing your request.
Reference #97.7a9645f.1361345351.518bc6d
Response Time: 5129.76 ms., but seems like it's down

Cj Cassisi · 21 December 2012 - 10:52

It's down

Cj Cassisi · 21 December 2012 - 07:54

Same here dunno why its down

Luke Bradford · 31 October 2012 - 03:56

An error occurred while processing your request. Reference #97.2e54cecb.1351680903.30133b31

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