website not working? Is it down right now? Server Status Check screenshot
Pearson VUEWebsite Name:
www.pearsonvue.comURL Checked:
Response Time:
Last Down:
Checking Pearson VUE
Please wait while we check the server...
Pearson VUE Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
14:3617.97 ms. 
19:0517.56 ms.
21:1120.43 ms. 
02:0622.74 ms.
13:3418.81 ms. 
20:0818.03 ms.
03:1517.74 ms. 
07:3019.36 ms.
09:3521.29 ms. 
18:0824.66 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 00:09

We have tried pinging Pearson VUE website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Pearson VUE - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Amber Pitts · 24 July 2016 - 01:07
· · Firefox 47.0 on Windows

Pearson Vue is down and I need to reschedule my exam. Hopefully this is solved very soon!!

Cheray Smith · 23 July 2016 - 23:10
· · Chrome 46.0 on Windows

Need to reschedule my test that's set for Monday, and the site is down. Hope someone contacts me, or the site comes back up by tomorrow. I sure can't afford to lose the money I spent.

Laura Shafer · 22 May 2016 - 19:07
· · Firefox 46.0 on Windows

I would like to add that routine maintenance was suppose to take place on Saturday, 21 May from 5:00 p.m.-11:00 p.m. CDT. However, if they are still maintenancing the website, the need to warn people trying to access their tests.

Laura Shafer · 22 May 2016 - 19:02
· · Firefox 46.0 on Windows

Currently, I can not loggin to Pearson Vue through NCEES to take my practice exam which is extremely frustrating. I recieve the following error when I try to take the exam:

An error occured. (ERROR_INVALID_PAYLOAD)

Daniel Gonzales · 13 April 2016 - 04:41
· · Firefox 45.0 on Mac

The site will not let me schedule an appointment for my exam. Terrible coding on the part of the programmers.

Bethany Gwinn · 23 June 2014 - 14:14
United States · Verizon Internet Services · Safari 7.0.4 on Mac

Very irritating.

Matthias Bosshard · 20 June 2013 - 01:03
Switzerland · Swisscom

Wanted to book an exam for tomorrow, right when I entered my credit card, everything broke down... now the website ist down again :(

Mark Dersch · 6 June 2013 - 14:58
United States · Charter Communications

Was supposed to have eight students take their CompTIA A+, Network+, and Security+ exams... ironic that the company that hosts these IT certification exams is down... maybe I should send my students over to get the Pearson VUE servers back online!

Keri Gonzales · 6 June 2013 - 14:47
United States · AT&T U-verse

I was continually re-loading the registration page to look at my "good pop up" over and over again and it went down. I broke it.

Pearson VUE · 6 June 2013 - 14:41
United States · NCS Pearson

Hi all: Please check for information on the system issues. We'll be posting updates there as information becomes available. We apologize for the inconvenience.

Jo-Lyn Wilkerson · 6 June 2013 - 14:20
United States · Comcast Cable

Too many RN hopefuls crashed it, didn't we?

Cezary Waszkiewicz · 6 June 2013 - 13:42
Ireland · UPC Communications Ireland Limited

Lucky me, just managed to pass my CCNP Route today (just saying in public so that no one blames me for this outage)

Abdul Baytops · 6 June 2013 - 13:25
United States · Verizon FiOS

I guess someone didn't really pass their test

Josh Simar · 6 June 2013 - 12:07
United States · Time Warner Cable

Ha, I find this hilarious. A company that implements computer testing you'd think would do everything in their power to make sure their servers stay up.

Gitem Taylor · 6 June 2013 - 11:41
United States · Time Warner Cable

How do you test IT Skills but have a network failure? shouldn't you have the top IT personnel

Nicole Clunie Wilks · 6 June 2013 - 11:34
United States · Verizon FiOS

pearson is down again

Scott Marlowe · 26 April 2013 - 10:12

This is what happens when you focus on executive compensation and don't keep a strong IT core running things. Any real tech company has a small team of highly trained tech ninjas on call to fix this kind of stuff. Pearson doesn't appear to have such a team.

Red Hicky · 25 April 2013 - 01:55

this sucks I got loads of HP SQ exams to take

IRonic Empire · 24 April 2013 - 16:40

yea it sucks i had a test to take at 1230

Brian Desormeaux · 24 April 2013 - 10:58

Pearson Vie has a national outage. They cannot test anyone as of 800 am CST today. Very disturbing that a CBT company has such a widescale computer outage...

Submit a comment using your Facebook ID.

Is down for you right now? Submit your comments about service status or report an issue below to let others know that they aren't the only ones having trouble. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage.