website not working? Is it down right now? Server Status Check screenshot
Pearson MyLab & MasteringWebsite Name:
www.pearsonmylabandmastering…URL Checked:
Response Time:
Last Down:
Checking Pearson MyLab & Mastering
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Pearson MyLab & Mastering Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
17:268.02 ms. 
20:119.84 ms.
22:547.71 ms. 
02:1510.75 ms.
09:098.26 ms. 
13:496.26 ms.
16:277.2 ms. 
19:586.96 ms.
03:0413.9 ms. 
06:326.98 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 12:52

We have tried pinging Pearson MyLab & Mastering website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Pearson MyLab & Mastering - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Candace Myler · 21 June 2016 - 02:41
· · Firefox 47.0 on Windows


Candace Myler · 21 June 2016 - 02:40
· · Firefox 47.0 on Windows

tired to log in for 2 days and I get:
Cannot GET /re/DotNextLaunch.asp?courseid=9451413&userid=38925168&sessionid=6c29e75c9e&tabid=G54DGtj7x93PHG4nKI41bOHDgw9sT/GwY59pb8jtAYlptbgaYZtTmac6R2eP1+bR&sessionFirstAuthStore=true&macid=hUfM7qqVjWjw25Ixe5gu0qkubzts/jvB4MwHESN8LBwj1mBod9eCTow71g8dAQkXvqzdB83fVuXbXrfvyCDpnkNe96X/9XZK5x9Ptg3Rq6UCcf5CyCQ+g9dguQUHcORcB1VI1PTmTvKJ1W3yummXLCftdHJbV5NlNjWf9F274/YYlDKXL+cMHU433E+TVa5Iwrw8BUN/orVUlgrgqWF8bxlE5TMNUjNl7HNw0tTGSlE=

Ana├»s Janik · 18 May 2016 - 18:54
· · Safari 8.0.7 on Mac

clicking "create account" multiple times but nothing is happening

Tina Oshobo · 2 May 2016 - 18:51
· · Chrome 49.0 on Windows

Receiving an err_connection_timed_out??? I have tried to log on through different channels and this is what I keep getting

Alexis Reynolds · 2 May 2016 - 18:01
· · Safari 9.0.3 on Mac

wont let me login, keeps saying it failed to open page, don't have problem getting to the site but logging in is an issue.

Mary Clare Geyman · 1 December 2015 - 19:01
· · Chrome 46.0 on Windows

Yes, it is down in this area (Tn). Tried multiple browsers, but no dice.

Meagan Baker · 1 December 2015 - 17:27
· · Chrome 46.0 on Windows

Anyone getting an error?

Toni McDonald · 30 October 2015 - 03:19
· · Chrome 40.0 on Android

Not letting me log in. I have homework due before Sunday night.

Ross Gentry · 29 October 2015 - 22:09
· · Chrome 46.0 on Windows

not letting me log in

Breanna Polden · 16 September 2015 - 00:37
· · Chrome 45.0 on Windows

Gateway Timeout
The proxy server did not receive a timely response from the upstream server.
Reference #1.6434e68.1442363620.500e899

Nicole Adkins · 16 September 2015 - 00:35
· · Chrome 36.0 on Windows

I am recieving the same error messages as stated above

Taylor Vogan · 16 September 2015 - 00:35
· · Chrome 45.0 on Windows


Adrian Aponte · 16 September 2015 - 00:35
· · Chrome 42.0 on Windows

not able to sign in. very annoying.

J.p. McKinley · 16 September 2015 - 00:26
· · Chrome 45.0 on Windows

Same here. Just keeps loading during sign in.

Lovie Hernandez Garcia · 16 September 2015 - 00:11
· · Chrome 45.0 on Windows

Can't sign in :(

Gateway Timeout

The proxy server did not receive a timely response from the upstream server.
Reference #1.a1cffea5.1442362208.935692f

Staci Harris-mezack · 26 April 2014 - 22:40
United States · Ellijay Telephone Company

ok for real? its just down for me? what kind of answer is that?

Jacqueline Coates · 9 February 2014 - 15:06
United States · Clear Wireless

I'm having trouble with pearson writing lab.

Dara Goins · 27 January 2014 - 19:09
United States · Windstream Communications

When will the server be back up? I have assignments due daily at a certain time and does not want to get a bad grade because the server is down!

Frenchtoastseriously Okay · 16 September 2013 - 09:28
United States · AT&T U-verse

The tech support website claims they're working on fixing the problem. However, you (or your students) can login via the following link (provided by the pearson tech support website):

This link basically just circumvents the front page of the website (the one giving you the 403 forbidden error) and takes you directly to the login screen where you can successfully login. I hope this helps.

Garry W. Lemons · 16 September 2013 - 09:07
United States · University of Arkansas at Little Rock

I have students who are behind on assignments and the server is down? WHY? If you are going to do maintenance on a site a little advance NOTICE would be helpful to all students using this site.

Jacqueline Coates · 11 September 2013 - 15:24
United States · Clear Wireless

Is Pearson Mylab up

Bonnie Sue Newman · 31 August 2013 - 16:10
United States · Comcast Cable

Yes! Yes! Help... not happy... already behind on homework. I work full time and have to do homework at night. website (pearson) states I am in class - but, I cannot get into it. the site will not let me sign in.. when I try it kicks it to a blank page. Not my laptop. Others in home are working fine... Not so happy...

Jo Ellen McClendon · 22 August 2013 - 16:46
United States · CenturyLink

I have changed browsers too.

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