website not working? Is it down right now? Server Status Check screenshot
PaytmWebsite Name:
www.paytm.comURL Checked:
Response Time:
Last Down:
Checking Paytm
Please wait while we check the server...
Paytm Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
03:40751.44 ms. 
05:47701.85 ms.
13:14689.19 ms. 
16:05689.05 ms.
02:18750.71 ms. 
07:36752.5 ms.
14:06772.65 ms. 
00:59760.85 ms.
12:03772.53 ms. 
15:07770.61 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 22:49

We have tried pinging Paytm website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Paytm - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Vardaan Sethi · 22 July 2016 - 10:35
· · Chrome 51.0 on Windows

Facing error while adding money to wallet, it gives an pop-up "Give it a another shot for adding money" What to do now??

Srinivas Menon · 4 June 2016 - 14:19
· · Internet Explorer 11.0 on Windows

One of the standard message that I am getting now for the past 3-4 weeks - paytm is not responding due to a long running script. Anyone has a suggestion?

Biman Sarmacharjee · 27 May 2016 - 04:22
· · Internet Explorer 11.0 on Windows

In my laptop, Paytm site is not opening since long. I always get the message "paytm is taking more time for long running script." But could not open at any time. I just want to know, is this relates to my laptop and how to resolve the issue.

Manoj Singh Bisht · 25 May 2016 - 17:40
· · Internet Explorer 11.0 on Windows

Showing follwing message - "Paytm is not responding due to a long-running script."

Manoj Singh Bisht · 25 May 2016 - 17:39
· · Internet Explorer 11.0 on Windows

Site is not working properly today, trying for the past 4 hr.

Sandeep Brar · 20 May 2016 - 07:25
· · Internet Explorer 11.0 on Windows

its not working

Sameer Ameen · 18 May 2016 - 13:46
· · Internet Explorer 10.0 on Windows

Its not working

Amit Kumar Dubey · 18 May 2016 - 06:06
· · Chrome 50.0 on Windows

paytm site is not taking order right now

Bharathi Murali · 15 May 2016 - 06:03
· · IEMobile 10.0 on Windows Phone

Paytm was not at all working....plz fix the problem

Santosh Singh · 13 May 2016 - 20:16
· · Chrome 50.0 on Windows

site is down

Apoorv Prajapati · 8 May 2016 - 06:18
· · Chrome 45.0 on Windows

Paytm not working
The proxy server did not receive a timely response from the upstream server.
Reference #1.e670903b.1462688279.1670f39a

Mridul Dandapat · 1 May 2016 - 04:44
· · Chrome 49.0 on Windows

I am not able login paytm wallet there were some problem to log in..

Balaji Soundararajan · 28 April 2016 - 14:31
· · Chrome 49.0 on Windows

Paytm website and also mobile money add seems broken

Ashu Kapruwan · 20 March 2016 - 04:41
· · Chrome 49.0 on Windows

paytm is not working

Arjun Bk · 31 December 2015 - 05:17
· · Chrome 47.0 on Windows

"Payment failed due to any of these reasons:
Session expired due to inactivity
Our system encountered an obstacle
You can fix it yourself! Here's how:
Clear cookies & temporary internet files of the browser
Check payment status with your bank to avoid double payment
Launch a new browser & start from the beginning
Still unable to transact? visit us at"

Shubham Kumar · 31 December 2015 - 04:55
· · Chrome 47.0 on Windows

At the time of payment it shows an error

Gökûl Ð Câsäñôvå · 25 December 2015 - 13:42
· · Safari 9.0 on iPhone

It accepts d password n d otp too but nxt it says d servers cannot b reached

Gökûl Ð Câsäñôvå · 25 December 2015 - 13:41
· · Safari 9.0 on iPhone

D site iz f#!kin nt workin

Prahlad Anand · 20 December 2015 - 03:56
· · Firefox 43.0 on Android

Why paytm is not working properly?facing a lots of problem since two days.

Badrul Islam · 12 December 2015 - 08:19
· · Chrome 47.0 on Windows


Sanjay Dutt · 20 November 2015 - 16:05
· · Safari 9.0 on iPhone

PAYTM login not working since 6pm IST today 20/11/2015

Anil Patnana · 16 November 2015 - 15:13
· · Chrome 46.0 on Windows

i am not able to sign up PAYTM by using on desktop, either on firefox nor the chrome, pls let me the problem

Shreya Mukherjee · 3 November 2015 - 09:46
· · Chrome 46.0 on Mac

Unable to retrieve current balance and therefore not working

Aarti Totla · 28 September 2015 - 06:57
· · Android Browser 4.0 on Android

Paytm showing...something went wrong

Asmit Piyush · 13 September 2015 - 15:44
· · Chrome 42.0 on Windows

when i enter a promo code,it shows please try after sometime. what's the problem here?

Abhilash Saju · 3 September 2014 - 23:47
India · Hathway IP Over Cable Internet Access Service · Chrome 36.0 on Windows

paytm site is down

Vinitha Radhakrishnan · 8 January 2014 - 04:51
India · BSNL

is paytm down???? amount get deducted from my bank account but otherwise all my transaction is pending, kindly help

Sarab Singh · 26 December 2013 - 22:36
India · Chandigarh is down for maintainance. for how many days ?

Dayakar Bangara · 28 October 2013 - 05:27
India · Atria Convergence Technologies

I am unable to login to my paytm account - it just hangs. This has been like this for last 2 weeks

Prayas Dey · 15 October 2013 - 04:42
India · BSNL

"Please wait while we process your transaction..." getting this message and then webpage does not open

Raghava Goud · 8 October 2013 - 11:01
India · D-VoiS Broadband Private Limited

i m unable to get the website loaded from past 3 days i was trying to open the site but no use

Submit a comment using your Facebook ID.

Is down for you right now? Submit your comments about service status or report an issue below to let others know that they aren't the only ones having trouble. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage.