website not working? Is it down right now? Server Status Check screenshot
Passport SevaWebsite Name: Checked:
Response Time:
Last Down:
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Passport Seva Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
12:46269.68 ms. 
06:55293.12 ms.
15:46265.65 ms. 
17:51312 ms.
00:20263.1 ms. 
05:12268.49 ms.
14:05269.26 ms. 
19:19230.03 ms.
04:47278.71 ms. 
08:57257.74 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 12:48

We have tried pinging Passport Seva website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Passport Seva - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Satinder Singh · 15 August 2016 - 14:13
· · Chrome 52.0 on Windows

like it but dont want to call our Idiots Idiots lol but they are infact . the website is deisgned so poorly I dont see checklist anywhere and when I go back it never takes my reference number as it shows short by 2 digits .lol

Satinder Singh · 15 August 2016 - 14:11
· · Chrome 52.0 on Windows

I am facing same issue , paid 122 $ to CKGS and went out to link to fill passport applicaton on 14 august night , its still down on 15 August, seeing posts from these people reporting the same issue with our Indian website , looks like I am not alone in pain in this world , relief seeing this issue is not with my computer or browser .

Satyashth Anand · 15 August 2016 - 13:43
· · Chrome 52.0 on Windows

Have been trying since yesterday - 14AUG2016 and
unable open site :-
Getting error message - Invalid Input. Please go back and try again.
Not sure what's going on with this site

RaajaRaja Cholan · 15 August 2016 - 05:17
· · Chrome 39.0 on Windows

Please help with

Never know that any any government website , that too a website from MHA can be down for these many days without any announcements.

Things are taken for granted ?. Who is incharge for this website. No contact details. No ownership. Can someone Tweet to Honble - Sushma Swaraj to see if it works. I do not have twitter account

Rajasekhar Raju · 14 August 2016 - 20:15
· · Chrome 52.0 on Windows

I am getting "Invalid Input. Please go back and try again." Things like this affect the image of Indian Govt.

Sateesha Reddy · 14 August 2016 - 05:28
· · Chrome 52.0 on Windows

Unable to fill Passport application in getting Invalid Input. Please go back and try again.

Hiral Patel · 14 August 2016 - 04:24
· · Chrome 52.0 on Windows

I am also having the same issue. its saying "Invalid Input. Please go back and try again.". Dont know what to do now As there is no contact information and already paid fees on CKEG.

Perumal Padmanaban · 27 June 2016 - 02:21
· · Chrome 51.0 on Windows


Rohit Ramachandran · 26 June 2016 - 14:50
· · Firefox 47.0 on Windows

Unable to process the request. Please try after some time.
this message shows once i check track payment status
i am not able to make payment

Harshavardhan Reddy · 28 May 2016 - 04:42
· · Chrome 50.0 on Windows

I am getting an error message that website is under maintenance

Tara Celli · 13 March 2016 - 05:42
· · Chrome 48.0 on Mac

Website is *still* down for maintenance...yesterday it said it would be ready today at 9am, now it's saying that it will be ready today at's 11:15 now and still reporting 11am ready time...anyone have a legit time frame?

Ankit Grover · 13 March 2016 - 04:39
· · Safari 9.0.3 on Mac

I also been trying the toll free number and it is also unresponsive with an automated voice saying - "We are down for maintainence".
Can somebody tell the realistic timlines about when would the website &/or toll free number be operational.

Ankit Grover · 13 March 2016 - 04:33
· · Safari 9.0.3 on Mac

I have been trying the inidan passport website "" since past 2 days but I am getting an error saying the website is down for maintainence and will be up by 9AM 13-Mar-2016. I don't undertsand how can such an important website be unoperational for so long. It's absolutely pathetic.

Vivek Jain · 13 March 2016 - 03:55
· · Chrome 48.0 on Windows

Passport seva site is under maintainence from last 3 days, not able to book appointment, it is causing a lot of inconvenience

Niraimathi Manoharan · 12 March 2016 - 17:46
· · Firefox 38.0 on Windows

getting an error like passport seva site is under maintenance.

Tulsi Shah · 6 February 2016 - 16:17
· · Firefox 38.0 on Windows

Is the website under maintance only in night?

Muhammed Shoeb · 23 December 2015 - 03:44
· · Internet Explorer 11.0 on Windows

Trying to book an appointment since 2 days, and it says their is some technical problem, and it displays exception number.

Tamilselvan Shanmugam · 18 December 2015 - 10:56
· · Chrome 47.0 on Windows

Could not pay. Server is down. When will it be resumed?

Kiran Reddy · 3 December 2015 - 03:31
· · Chrome 47.0 on Windows
Passport website is down and unable to fill up online NRI application. Getting error as "Invalid Input. Please go back and try again."

Vikas Prasad · 2 December 2015 - 20:34
· · Chrome 46.0 on Windows

The error that you get is "Invalid Input. Please go back and try again."

Vikas Prasad · 2 December 2015 - 20:33
· · Chrome 46.0 on Windows is down
The NRI canniot fill online application for passport

Shouvonik Pal · 20 November 2015 - 18:30
· · Chrome 45.0 on Mac

Passport india website is returning 'Internal Server Error' now.

Kavita Sharma · 24 October 2015 - 03:37
· · Safari 600.1.4 on iPhone

Not able to open the site for last 2 hours on my iPhone 6.

Venkat Jammi · 20 July 2014 - 18:19
United States · Verizon FiOS · Chrome 36.0 on Windows

Unable to log on to web site due to website’s security certificate

Suresh Venkatesh · 18 July 2014 - 07:22
India · BSNL · Chrome 35.0 on Windows

not open passportseva website

Anas Kannur · 25 June 2014 - 01:55
India · BSNL · Chrome 34.0 on Windows

not able to enter the site passport seva since 2hrs

Priyanka Bhattacharya · 16 June 2014 - 10:56
Canada · Distributel Communications · Chrome 35.0 on Windows

well, the nri site keeps on saying its down for maintenance. It has been like that for last 3 days

Kumud Ravi · 29 May 2014 - 12:07
India · In2cable (India). · Chrome 35.0 on Mac

unable to access the application or the passport portal :(

Shweta Gosain · 17 May 2014 - 07:03
United States · Comcast Cable · Chrome 34.0 on Windows

Not able to get an appointment for more than a week now. Getting "unable to process now". What am I supposed to do now ?

Richa Sahni · 19 April 2014 - 06:20
India · Airtel Broadband

Am continously getting a message - unable to process request

Vipul Gupta · 5 April 2014 - 06:52
India · Airtel Broadband

While taking appointment, the site always keeps on displaying "unable to process request. please try after some time".

Subhankar Das · 28 March 2014 - 11:03
India · Reliance Communications

Im not the only sufferrer

Vindhya A · 28 February 2014 - 08:16
India · BSNL

i am getting 404 error since 8pm

Ujjwal Lanjewar · 31 January 2014 - 22:41
India · Airtel Broadband

Getting an appointment is really a pain. I am trying to get an appointment and it says, "Please try scheduling an appointment later on 01/02/2014 12:00 PM onward". Why should they give an appointment to get an appointment ? Finally, Now its already 1/2/2014 12:05 PM. It still says the same thing. Its really sad that no one thinks in this direction.

The website continues to status, i.e. "No Tatkaal appointments are available for the selected Passport Seva Kendra (PSK). Please try scheduling an appointment later on 01/02/2014 12:00 PM noon onward". Its already 1:45 PM on 01/02/2014. Is there a problem on the server or its all planned.

On the contrary there are agents who claim to give a confirmed/desired slots upon payment of extra charges. No doubt, they must have direct internal links to Passport Office or else how else will get the slots. If at all passport officers need money, why don't they increase passport processing charges which at least will not be a harassment.

Himalaya Garg · 27 January 2014 - 06:56
India · Bharti Airtel Limited

It shown "your session has timeout. Please login again" everytime I click on 'Pay and Schedule Appointment' link

Ujjwal Lanjewar · 24 January 2014 - 23:38
India · Airtel Broadband

Me too. Getting an error indicating website is under maintenance.

Till y-day, I used to get an error indicating "No Tatkaal appointments are available for the selected Passport Seva Kendra (PSK). Please try scheduling an appointment later on 25/01/2014 12:00 PM onwards, or go to View Saved/Submitted Applications page to schedule your appointment under Normal quota."

Today, up to 1:00 PM, "website was down under scheduled maintenance."

Website opened at 1:10 PM and now the error is "Login function is not available due to scheduled maintenance."

I heard several complaints about the website and wonder if they knew how to use web. Now I am experience it, the people were indeed correct. Website is badly managed.

Soumillya Chandra · 24 January 2014 - 22:17
India · Beam Telecom

i am not able to open passport india.... getting an error

S Paul Roy · 2 January 2014 - 20:30
India · Alliance Broadband Services

I am getting error "IE cannot display the webpage"... I am using XP SP2 / IE8

Moiz Arafat · 6 April 2013 - 09:00

I get an error that website is under maintenance and retun on 21st March. Really its 6th April or what ?

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