website not working? Is it down right now? Server Status Check screenshot
OldnavyWebsite Name: Checked:
Response Time:
Last Down:
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Oldnavy Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
13:161.29 ms. 
17:431.26 ms.
00:090.89 ms. 
03:261.28 ms.
12:211.58 ms. 
16:421.5 ms.
20:466.37 ms. 
12:481.28 ms.
15:460.86 ms. 
18:340.86 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 18:37

We have tried pinging Oldnavy website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Oldnavy - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Sue Barber Gagnier · 9 August 2016 - 16:40
· · Chrome 52.0 on Windows

yesterday and today, can put items in the cart when check out it has technical difficulties to try later, today I tried to sign in first THEN add items and it won't let me even do that, so I'm not wasting my time adding items to a cart I cannot check out. I called the customer service and got a very nice lady whom then sent me a 15% off email code which is stackable ( bonus ) however I still can't do anything good thing it doesn't expire for 6 mths !

Laura Vanlandingham · 20 July 2016 - 17:41
· · Safari 9.0 on iPad

Site having to constantly reload and has crashed numerous times... Using an iOS.

Elizabeth Vaughan Fiddler · 19 May 2016 - 23:17
· · Chrome 49.0 on Mac

won't navigate past 1st page

Teri Ameling Kuhn · 19 May 2016 - 01:56
· · Safari 9.1 on Mac

Cannot check out at all; keep getting error message saying "technical difficulties" but the "sale" ends today...that figures

Nicole Stu · 16 May 2016 - 15:17
· · Internet Explorer 11.0 on Windows

Can't add items to cart when logged in to my account, but cart works when I'm logged out. Very frustrating.

Phil O'Dendron · 22 April 2016 - 10:45
· · Safari 9.1.1 on Mac

I cant log-in. Even when I reset my password with the the temporary password I get the error message. WTF??

Darleen Gildow · 21 April 2016 - 23:07
· · Safari 9.0 on iPad

can not add to bag : (

Phil O'Dendron · 19 April 2016 - 00:32
· · Safari 9.1.1 on Mac

I can't access the at all.

Hiram Rosa Jr. · 13 February 2016 - 04:59
· · Chrome 48.0 on Windows

site wont allow credit card login for 2 days now, on mobile and desktop

Stephanie Barcikowski · 27 January 2016 - 19:04
· · Chrome 47.0 on Windows

will not load any selections

Angie Moore Cumbee · 6 January 2016 - 05:35
· · Safari 9.0 on iPad

Help! I can't sign in to my account. I have tried everything--even clicking on "I forgot my password." Can you help?

Lindsay Fuller · 14 December 2015 - 03:11
· · Chrome 46.0 on Windows

Not allowing me to check out. "Technical Difficulties" appears after entering my check out information.

Natalie De Castro · 13 December 2015 - 05:46
· · Safari 9.0 on iPad

Not allowing me to check out

Angela Wheeler · 12 December 2015 - 23:34
· · Safari 600.1.4 on iPad

It won't let me add items to my cart... What's going on ?

Laila Stone · 9 December 2015 - 04:47
· · Chrome 47.0 on Windows

the site keeps taking me to a shoe site in China. wtf?

Ammie Roberson · 1 December 2015 - 12:37
· · Opera Next 32.0.1948.89 on Windows

I can't either!

Tara McBride Sterling · 1 December 2015 - 03:10
· · Chrome 46.0 on Mac

can't check out on

Candi Pearson Shelton · 26 November 2015 - 13:08
· · Chrome 46.0 on Mac

can't view my cart or go to checkout in my Chrome browser, but it's functioning in Safari.

Melissa Day · 25 November 2015 - 09:31
· · Chrome 46.0 on Windows

Appears to be down. In the middle of shopping and no longer can vbrowse inventory. :(

Ayla Neavitt · 9 November 2015 - 01:40
· · Chrome 46.0 on Mac

Cannot check out or look at anything further very frustrating

Mike Steed · 15 June 2014 - 07:50
United States · EarthLink · Firefox 29.0 on Windows

Worst website ever! Cant even make a payment w/out calling customer service. Why don't you fix it you stupid SOB's

Laura Saadeh Vinther · 12 April 2014 - 23:24
United States · Comcast Cable

Keep getting the error that I can't access my account right now. Well, when?

Doris D MacMillan · 24 March 2014 - 21:52
United States · Verizon FiOS

yup I've been trying all day.. can't get on.

Melissa Edwards · 18 March 2014 - 11:20
United States · CenturyLink

I've been trying to shop on their website since yesterday - when I click on something, it won't load. If I go to my cart it won't load either. What is the problem.

Tiffany Scriven · 27 February 2014 - 14:49
Canada · Shaw Communications

fine until i hit checkout, :'(

Lorena Bray · 25 February 2014 - 16:53
United States · Comcast Cable

Got to last screen to place order and got "technical difficulties" twice.

Lisa Downey · 28 January 2014 - 21:19
United States · Frontier Communications

Works fine until you try to check out, then suddenly they're having "technical difficulties. Please try again later." Every time I've tried to order from this site I've given up.

Katie Richardson · 27 December 2013 - 08:20
United States · Hughes Network Systems

keeps saying 'session timed out" wont let me check out

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