Ocado.com website not working? Is it down right now?

Ocado.com Server Status Check
ocado.com screenshot
OcadoWebsite Name:
www.ocado.comURL Checked:
Response Time:
Last Down:
Checking Ocado
Please wait while we check the server...
Ocado Website Status History
Ocado.com server report and response time

The above graph displays service status activity for Ocado.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
18:28181.69 ms. 
22:47183.05 ms.
19:27181.84 ms. 
00:41180.8 ms.
02:59173.93 ms. 
14:49171.74 ms.
19:40171.77 ms. 
23:05172.32 ms.
07:34181.56 ms. 
09:59182.4 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 16:35

We have tried pinging Ocado website using our server and the website returned the above results. If ocado.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Ocado - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Ocado.com?
Marie Fnd · 10 August 2016 - 23:39
· · Chrome 52.0 on Windows

can't check out

Ros Kelk · 25 March 2016 - 17:31
· · Internet Explorer 11.0 on Windows

Trying to check out. It's stuck on "have you forgotten..?" . Can't gert any further

Debbie Hurley · 4 December 2015 - 18:22
· · Android Browser 4.0 on Android

Trying to do my weekly shop wont let me add anything into my basket

Suzanne Mapp · 11 November 2015 - 20:18
· · Chrome 46.0 on Windows

In the middle of my shop network has gone down not to impressed

Mike M Frost · 28 June 2014 - 03:13
United Kingdom · BT · Internet Explorer 11.0 on Windows

The Ocado site is down for me, even your ad item for ocado did not load.

Steve Cox · 4 December 2013 - 04:23
United Kingdom · BT

The whole website is down, including iPhone/iPad apps.

Katie Keyes · 28 August 2013 - 19:02
United Kingdom · Orange Home UK

My Trolley feature has not been visible intermittently for a week or so now - Is this just me?

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Is Ocado.com down for you right now? Submit your comments about Ocado.com service status or report an issue below to let others know that they aren't the only ones having trouble. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage.