Nordstrom.com website not working? Is it down right now?

Nordstrom.com Server Status Check
nordstrom.com screenshot
NordstromWebsite Name:
nordstrom.comURL Checked:
Response Time:
Last Down:
Checking Nordstrom
Please wait while we check the server...
Nordstrom Website Status History
Nordstrom.com server report and response time

The above graph displays service status activity for Nordstrom.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
27.Sep.2016
13:362.94 ms. 
27.Sep.2016
15:421.37 ms.
27.Sep.2016
18:532.97 ms. 
27.Sep.2016
23:221.23 ms.
28.Sep.2016
05:162.9 ms. 
28.Sep.2016
12:341.22 ms.
28.Sep.2016
15:040.9 ms. 
28.Sep.2016
18:382.96 ms.
28.Sep.2016
21:162.95 ms. 
28.Sep.2016
23:271.17 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 01:38

We have tried pinging Nordstrom website using our server and the website returned the above results. If nordstrom.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Nordstrom - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Nordstrom.com?
▼ LAST 6 MONTHS ...
Barbara Hockley · 16 August 2016 - 20:16
· · Chrome 52.0 on Windows

you may try out their support number +1-855-77O-7790

Dianne Michels · 10 August 2016 - 17:21
· · Chrome 52.0 on Windows

I cannot checkout after entering all of the correct information. When I click on save and continue, the screen becomes a faded haze and nothing happens.

Rachel Marie · 21 June 2016 - 03:03
· · Chrome 49.0 on Mac

everytime I click on a item to see it it goes to the main home page. I can't put anything in my cart

Metehan Yilmaz · 12 June 2016 - 17:59
· · Safari 9.0 on iPad

Online check out is down. Customer service is over loaded with calls. It tells you to call back later as they are experiencing a lot of calls.

Gail Spensley · 14 May 2016 - 18:44
· · Chrome 50.0 on Windows

Nordstrom websie keeps freezing up

Ying Huang · 17 April 2016 - 02:52
· · Safari 9.1 on Mac

I could not delete items from the cart with both Safari and Firefox.

Janine Bassi · 9 April 2016 - 03:04
· · Chrome 49.0 on Mac

THIS IS BEYOND OBNOXIOUS! REALLY NORDSTROMS, WHY HAVE A SITE IF ONE CANNOT CHECKOUT THE ITEMS OF CHOICE? YOU REALLY DO NOT WANT OUR MONEY DO YOU??!!

▼ MORE THAN 6 MONTHS AGO ...
Sharon E Letrich · 19 March 2016 - 05:12
· · Safari 9.0 on iPad

Can't checkout.

Renee A. Mendez · 4 February 2016 - 13:29
· · Safari 9.0.2 on Mac

Access Denied

You don't have permission to access "http://shop.nordstrom.com/c/womens-clothing" on this server.
Reference #18.900af748.1454592484.2bcd6d7

Chuchie Ranoa Zapanta · 30 January 2016 - 03:28
· · Internet Explorer 11.0 on Windows

it won't let me checkout

Kimberly Dawn Zandman · 18 January 2016 - 00:55
· · Safari 9.0.2 on Mac

website won't let me checkout!

Susan E. Smith · 17 January 2016 - 19:45
· · Chrome 47.0 on Windows

I can reach website and search items but can't sign into my account (doesn recognize email or pw), and chat line will take my message but then I get no response--just a blank page. When I apply for new pw, I get no email response also.

Linda Krantz · 27 December 2015 - 18:15
· · Firefox 43.0 on Windows

Website seems to be working but won't take my order.

Christine Spuhler Gomberg · 21 December 2015 - 17:43
· · Safari 8.0.8 on Mac

trouble checking out and live chat not responding - indefinite hold

Constance LaBoube · 7 December 2015 - 04:25
· · Firefox 42.0 on Mac

Website is not loading photos.

Georgia J Haley Wells · 6 December 2015 - 23:02
· · Chrome 46.0 on Mac

Photos not loading and buttons not responding.

Mins Coups · 4 December 2015 - 04:19
· · Safari 9.0 on iPad

Photos not loading and buttons not responding like size, color, price etc

Trisha Beltran · 30 November 2015 - 19:53
· · Chrome 46.0 on Windows

Can not see photos of merchandise

Sara Bernstein · 30 November 2015 - 19:25
· · Chrome 46.0 on Windows

photos of merchandise not loading

Kelly Germann · 29 November 2015 - 22:40
· · Safari 8.0.3 on Mac

Cannot see photos for products

Patricia True Agos · 28 November 2015 - 02:16
· · Firefox 42.0 on Windows

I can't see any photos for merchandise.

Chloe HaHa Harper · 26 November 2015 - 22:50
· · Safari 8.0 on Mac

nordstrom wont allow me to place my order

Jane Taylor Sumner · 23 November 2015 - 12:44
· · Chrome 45.0 on Chrome OS

pictures won't load. other sites work

Jean-Frederic Alam · 17 November 2015 - 18:57
· · Chrome 42.0 on Windows

I get error 500 page...

Kate Van Wagoner · 16 November 2015 - 22:45
· · Safari 6.2.8 on Mac

won't let me purchase online

Debi Hager Affinito · 12 November 2015 - 01:47
· · Safari 9.0.1 on Mac

Pictures will not load.

Esther Park Lee · 7 November 2015 - 01:01
· · Safari 9.0 on Mac

pictures arent showing up

Eileen Graiani · 18 October 2015 - 20:23
· · Internet Explorer 11.0 on Windows

i cant access the nordstrom web site

Amanda Carden · 15 September 2015 - 13:02
· · Firefox 40.0 on Windows

i cant even log into mynordstorm account, as an empolyee

Kathy Leigh · 11 September 2015 - 21:37
· · Safari 7.1.8 on Mac

Site is down. Window says...
Nordstrom.com is temporarily unavailable as we make some site enhancements. We apologize for any inconvenience this may cause and look forward to serving you again very soon.

Meghan Weidenbush Soell · 26 March 2014 - 16:30
United States · Verizon FiOS

Can't get anything to enter the shopping cart.

Maria Lozano · 16 March 2014 - 08:48
United States · Time Warner Cable

For several weeks now whenever I try to check out the page says error can't process at this time. I have called customer service/IT and they can not help either. I am surprised that Nordstrom does not care that I am not able to order hundreds of dollars worth of merchandise from them as I just have to go to other sites now.

Sarah Cone Merriman · 5 March 2014 - 13:12
United States · Verizon FiOS

I keep getting to the point where I submit my order and it takes me to a page saying my shopping bag is empty and doesn't process my order. I've tried repeatedly throughout the day and the same thing happens.

Julie Nelson Prichard · 11 February 2014 - 07:29
United States · AT&T U-verse

Down... since yesterday..and no status updates anywhere. Boo.

Patricia Jacobs · 9 February 2014 - 10:20
United States · Road Runner

Site has been down since yesterday.

Raquel Miller · 2 February 2014 - 13:27
United States · Comcast Cable

Items randomly disappear from my shopping cart and I can't check out.

Menen Belay Dawit · 12 January 2014 - 17:30
United States · AT&T U-verse

it works to the point where you want to check out. you can't buy anything basically.

Kristen Jean Hannon · 8 January 2014 - 16:01
United States · Comcast Cable

will not allow me to check out

Ruth de Castro · 17 November 2013 - 19:41
United States · Comcast Cable

will not allow me to check out

Jay Earl Jones · 17 November 2013 - 14:23
United States · AT&T Services

will not allow me to check out.

Carol Agnew Holliman · 15 August 2013 - 21:35
United States · Viasat Communications

can't remove an item from shopping cart and can't check out. Been this way for weeks!!

Kelly McCann-Yensen · 13 August 2013 - 10:07
United States · Time Warner Cable

Keep getting an error message/page is temp unavailable when trying to checkout.

Arlien Holzman · 9 July 2013 - 23:57
United States · Comcast Cable

Not working.

Connie Lynn Bono · 10 June 2013 - 09:35
United States · Comcast Cable

Ive been trying to pay my bill for 3 days now and don't receive a statement in the mail, HELP!!!

Joanne Peterson · 8 June 2013 - 16:24
United States · AT&T U-verse

can't get to check out page.

Suzi Thompson Young · 23 April 2013 - 17:02
United States · Comcast Business Communications

unable to make any selections on the website... I click on size or color of an item and nothing happens... unable to place anything in the shopping cart...

Rebecca McKay Sykes · 25 March 2013 - 12:59
United States · Integra Telecom

trying to pay my bill. Says system unavailable

Anna Lisa Brache · 24 March 2013 - 15:42
Dominican Republic · Claro Dominican Republic

Trying to see wedding suite but no luck

Lynn Chambers · 19 January 2013 - 22:06
United States · Comcast Cable

Trying to order something and the site wont process. GRRRR

Karen Rooney · 20 December 2012 - 20:27
United States · Verizon Internet Services

have been trying to shop for three days and the site never opens

Nancy Hacker Place · 15 November 2012 - 13:46
United States · Continental Broadband Pennsylvania

yes but SAKS and every other website is on and fast!

Chelsea Marie · 9 June 2012 - 02:46
United States · University of California, Los Angeles

it's down...

Submit a comment using your Facebook ID.

Is Nordstrom.com down for you right now? Submit your comments about Nordstrom.com service status or report an issue below to let others know that they aren't the only ones having trouble. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage.