website not working? Is it down right now? Server Status Check screenshot
NexcessWebsite Name:
www.nexcess.netURL Checked:
Response Time:
Last Down:
Checking Nexcess
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Nexcess Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
04:5946 ms. 
21:1444.63 ms.
17:2944.56 ms. 
06:5044.87 ms.
15:5246.52 ms. 
07:2144.75 ms.
11:0844.75 ms. 
21:4045.33 ms.
20:2544.26 ms. 
03:0644.13 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 03:10

We have tried pinging Nexcess website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Nexcess - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
TheTicShop your Retail iT Shop · 11 January 2016 - 08:29
· · Chrome 47.0 on Windows

All our websites hosted in Nexcess are down due to some power cut?,

Jeffrey Serritella · 12 August 2014 - 09:29
United States · Comcast Cable · Chrome 35.0 on Windows

Nexcess is still down due to flooding in Michigan

Ed Heckman · 12 August 2014 - 09:04
United States · Comcast Cable · Safari 6.1.5 on Mac

After further testing: Resetting my network connections did not help. Bypassing Comcast and using Verizon Wireless does allow access to the servers. The issue seems to be between Comcast and Nexcess.

Ed Heckman · 12 August 2014 - 08:26
United States · Comcast Cable · Safari 6.1.5 on Mac

All Nexcess servers are currently down for me. That includes the main web server, the account management server(s), and email server.

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