website not working? Is it down right now? Server Status Check screenshot
NamecheapWebsite Name:
www.namecheap.comURL Checked:
Response Time:
Last Down:
Checking Namecheap
Please wait while we check the server...
Namecheap Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
03:128.29 ms. 
06:067.84 ms.
13:288.91 ms. 
21:1510.54 ms.
00:138.98 ms. 
02:157.37 ms.
04:436.92 ms. 
08:249.3 ms.
19:487.66 ms. 
23:0911.31 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 02:30

We have tried pinging Namecheap website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Namecheap - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Jennifer Spriggs · 21 March 2016 - 04:26
· · Chrome 48.0 on Mac

is anyone else getting a weird landing page for namecheap that also has a chuck norris related game on it?

Maurice Lavenant · 17 February 2016 - 07:01
· · Chrome 48.0 on Windows

Namecheap is unreachable from Thailand... and has been down for at least 3 days... even though you say it's up...

Jason Flyingspaghettimonster · 18 November 2015 - 15:57
· · Chrome 46.0 on Mac

I cant login via desktop!! The app lets me in, but I cant do much with it. Help!

Elegant Projects · 11 November 2015 - 08:51
· · Chrome 46.0 on Mac

#Namecheap my website is down. what's wrong with the server?

V Studios · 2 September 2015 - 14:17
· · Firefox 40.0 on Windows

namecheap appears to have beend own for days now, so we can't renew our domain. Kind of terrible customer service to leave everyone in the lurch with no back up or way to remedy the problem. I havent' been able to get on the site since Sunday.

Donnie Beard · 3 July 2014 - 10:17
United States · Time Warner Cable · Internet Explorer 8.0 on Windows

Today when I log into the screen starts flashing and several new tabs come up. Anybody else having problems?

Peter John Bosse · 4 June 2014 - 04:57
Macedonia · Blizoo DOOEL Skopje · Chrome 35.0 on Windows

Namecheap has a bad software issue transfers are not going as the final email will never reach you, they are aware of this but they can't solve it. I am losing a couple of domains because their upstream server is down

Athikea Digiteas · 19 May 2014 - 11:47
United States · EarthLink · Firefox 20.0 on Windows

Can hardly log in. I can REFRESH after log in and there I am but it does no good because I cannot access . Urghle.

Garen Arnold · 15 May 2014 - 13:12
United States · Time Warner Cable · Chrome 34.0 on Mac

Well, that is wonderful no number to call either!

Eduardo Yeh · 15 May 2014 - 12:49
United States · Time Warner Cable · Chrome 34.0 on Mac

Service is down!!!

Geoffroy Tremblay · 22 April 2014 - 06:17
Canada · Telus Communications

Down again?

Raymond Tan · 21 April 2014 - 21:46
Singapore · SingNet Pte

Looks like is down right now. Anyone else experiencing problem accessing your domain?

Confirmed by Namecheap Support:
The server where your account is hosted on is experiencing temporary technical problems at the moment. Our technical department is aware of this and our technicians are working on the issue already. They will restore normal workflow of the server in the shortest terms. Please accept our apologies for the inconveniences you are facing with right now.

Raymond Tan · 22 February 2014 - 09:43
Singapore · SingNet Pte

DDoS attack on Atlantanap Datacenter now!

Namecheap Support:
Unfortunately AtlantaNap Datacenter is experiencing a DDoS (Distributed Denial of Service) attack at the moment. This is causing the temporary unavailability and network issues (e.g pages are loading slowly, 408 errors ). Our Technical Department is currently taking all the necessary measures to neutralize this attack and the resolve the normal workflow. At the moment there is no ETA unfortunately, our team will keep you updated via

Christopher Williamson · 20 February 2014 - 09:38
United States · Comcast Cable

They are having another DDoS attack and ALL of their DNS servers are down none of our company domains are resolving right now and their support is useless as always. STAY AWAY!

Raymond Tan · 9 February 2014 - 21:57
Singapore · SingNet Pte

Hosting server due to DDoS attack.

Qasim Hafeez · 31 May 2013 - 02:16
Pakistan · Brain Telecommunication.

yeah i also facing the problem, i think its down

George Spike Riel · 4 January 2013 - 11:14
United States · Comcast Cable

I just registered a domain- paid thru Paypal and bam! Site went down (Thought it was my fault lol)

Christian Cadieux · 4 September 2012 - 06:50
Canada · Rogers Cable

was trying to register a domain, and then it simply went down. Can't get back, so it's not working for anyone right now I guess.

Submit a comment using your Facebook ID.

Is down for you right now? Submit your comments about service status or report an issue below to let others know that they aren't the only ones having trouble. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage.