website not working? Is it down right now? Server Status Check screenshot
MyPointsWebsite Name:
www.mypoints.comURL Checked:
Response Time:
Last Down:
Checking MyPoints
Please wait while we check the server...
MyPoints Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
23:026.99 ms. 
19:047.19 ms.
00:367.44 ms. 
05:397.41 ms.
10:207.26 ms. 
13:217.35 ms.
21:027.42 ms. 
01:036.73 ms.
04:597.3 ms. 
08:217.11 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 10:32

We have tried pinging MyPoints website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access MyPoints - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Tani Chavez · 15 July 2016 - 16:37
· · Chrome 51.0 on Windows

you may try their support number 1 855 77O 7790 this might be working yeah this work almost everytime

Patty Emerson Mitchell · 26 June 2016 - 16:09
· · Chrome 51.0 on Mac

Can't log in.

Miriam Schmidt Fairchild · 19 April 2016 - 16:10
· · Chrome 49.0 on Windows

6 not 67

Miriam Schmidt Fairchild · 19 April 2016 - 16:10
· · Chrome 49.0 on Windows

Video counter is not registering points. I've watched more than 67 this morning and it only shows 2.

Judy Hamilton · 17 April 2016 - 22:37
· · Internet Explorer 11.0 on Windows

Why is it so difficult to login to Mypoints sometimes. It sometimes is almost impossible to get past the captcha.

Michele Mahaffey · 30 January 2016 - 07:43
· · Safari 8.0 on iPad

Can't access home page or redeem points accrued on apps. Don't know if my games or check ins are even being logged.

Going on TWO DAYS!!

Aric Roach · 14 December 2015 - 11:04
· · Firefox 42.0 on Android

Online says "Too many requests" app says "the server is down"

Brenda Bedner · 1 December 2015 - 04:09
· · Safari 9.0 on iPad

When I try to log in it says too many requests.

Jessica Keesling · 22 November 2015 - 14:01
· · Chrome 46.0 on Windows

Will not load, its been 24+ hours.

Maria Gara · 20 November 2015 - 20:41
· · Chrome 46.0 on Mac

This page says it is up but I can open any other sitrs fine except this one. Also, emails will not load as well. Ugh, I need an Amazon code now!

Kazuko Acker · 17 September 2015 - 17:56
· · Safari 7.0 on iPad

Not connecting!
Tried with 3 different devices.....

Alex Vranes Jr · 9 May 2013 - 10:14
United States · Comcast Cable

been down for about 3 days

Renee Lazo Luellen · 22 February 2013 - 11:54
United States · Comcast Cable

24 hours later, it's still down.

Renee Lazo Luellen · 21 February 2013 - 14:01
United States · Comcast Cable

2/21/2013 4:01pm CST. Finally ready to order something and get points but has been down since about 11:00am.

Submit a comment using your Facebook ID.

Is down for you right now? Submit your comments about service status or report an issue below to let others know that they aren't the only ones having trouble. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage.