website not working? Is it down right now? Server Status Check screenshot
DFAS MyPayWebsite Name:
mypay.dfas.milURL Checked:
Response Time:
Last Down:
Checking DFAS MyPay
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DFAS MyPay Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
18:0043.61 ms. 
21:1444.03 ms.
23:4444.21 ms. 
02:5543.84 ms.
06:0343.41 ms. 
08:4043.56 ms.
11:3343.75 ms. 
14:2044.82 ms.
17:0644.34 ms. 
21:0444.06 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 22:48

We have tried pinging DFAS MyPay website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access DFAS MyPay - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Tina Armstrong · 19 June 2016 - 07:55
· · Firefox 47.0 on Windows

Right now it is not allowing me to sign in using MYpay info even though I am able to sign in by mypay

Randy LaValle · 1 June 2016 - 01:18
· · Chrome 46.0 on Windows

living in korea... provider olleh cable...cannot find server each time i try to log into

Cornelio Felarca Ragadio Jr. · 28 May 2016 - 02:40
· · Safari 9.0 on iPhone

Loggged on and tried to start allotment to nfcu the first time after confirming the info i get a thank you for using dfas, then logged on the next day to check allotment the info has no allotments, then did the start allotment again and confirm then i was exited from site telling me thank you for using dfas

Dakota Jones · 11 May 2016 - 11:14
· · Safari 9.0 on iPhone

Mypay down in Korea

Tony Wilson · 17 April 2016 - 15:06
· · Chrome 49.0 on Windows

Unable to connect to military resources of website. Says the network is currently down. I can access the civilian resources.

Lois Reynolds · 22 February 2016 - 21:42
· · Chrome 48.0 on Windows

Need 1095 mailed to me at lois m. reynolds, 212 Tabb Smith Trail, Yorktown, Va 23693 or better yet,

Paul Sirotta · 3 February 2016 - 20:36
· · Internet Explorer 11.0 on Windows

I have had problems for years. I can log into MyPay on my computer at work, but not at home. Ay home a screen comes up asking me to wait while my info is accessed, but of course it never is. Then follows a message that site is down. Neither can I access MyPay on my Android, because my password special characters are invalid (NOT!).

I have been emailing DFAS and all they do is blow me off. They say they lack technical expertise to help, insist I contact phone and computer providers. What a bunch of losers!

Meg Gray Andersen · 28 January 2016 - 10:16
· · Chrome 47.0 on Windows

DFAS my pay has been down for weeks. I live in Germany and am unable to access the website. It seems others living overseas in different countries have the same problem.

Matt Sanders · 22 January 2016 - 01:21
· · Safari 9.0 on iPhone

Can't see w-2 says unable to access record

Ruben De La Cruz · 11 December 2015 - 17:09
· · Chrome 30.0 on Windows

Every time I sign into the site, it goes to the main site and then give me the "Thanks for using our site" and the exits. Who the hell is running your servers and your web pages???? This very poor for a Government runned site.There is no excuse for it! GET IT FIXED!

Fran Harris Hodges · 22 October 2015 - 14:38
· · Safari 9.0 on iPad

Can login fine...can't access my RAS-get message, "Sorry! Database needed not available. Try again later". I can access everything else but the actual statement.

Michael Hausmann · 18 October 2015 - 22:16
· · Chrome 46.0 on Windows

I get a 404 error

Laura Scharnakau Heminger · 25 January 2015 - 14:59
· · Firefox 35.0 on Windows

Husband's W2 listed as "Not Found" after they were supposed to be released. I have opened and closed the page repeatedly. Logging in & out several times made no difference either. Are they not released yet? If not, why are we not being informed of that detail?

Ashley Linder · 16 July 2014 - 22:13
United States · Time Warner Cable · Internet Explorer 11.0 on Windows

Location: Temple, TX, Internet Provider: Time Warner Cable, Server cannot be found, This page cannot be displayed.

Patrick Warsalla · 19 May 2014 - 18:56
United States · CenturyLink · Firefox 29.0 on Windows

Down again unless they are uploading LES for civilian employees??

Jeff Golla · 11 April 2014 - 21:13
Japan · KDDI Okinawa Srevice CO.

Where are the answers to these questions?

Elisabeth Morse · 9 April 2014 - 13:26
United States · Time Warner Cable

I think it is a disgrace that I cannot reach in any way someone to send me a 1099 which should have been sent to my home but was not !!!

Robert Mull · 30 March 2014 - 13:22
United States · CenturyLink

I have not been on MyPay for a long time and cannot get on to get mmy W2 forms. Would likem some help please!

Jim Coffman · 28 March 2014 - 11:30
United States · Comcast Cable

I have requested my 1099. I have not received it. Whats up is this part of Obama care's web site I hope the IRS won't complain if I don't file my taxes by the 15th of April.

Nathaniel King · 24 March 2014 - 19:40
Nepal · Subisu CableNet (Pvt)

I'm in Nepal. I have been trying for weeks to get on the site.

Rossie Stevenson · 13 March 2014 - 08:19
United States · CenturyLink

tried for the last two days to get my w-2 form, wish they would just send them in mail like they use too

Orazio Forlenza · 2 March 2014 - 18:40
Japan · NTT America

I have been trying to correct my new mailing address (1099R and I can not access the form - its a confusing process - HELP !

Johnathan L. Bartee · 2 March 2014 - 15:53
United States · Optimum Online


Howard Wood · 4 February 2014 - 07:21
United States · Charter Communications

I have had problems with accessing this site as well for many of the same reasons mentioned above for many months, it seems that it may be usless for it was designed for and forget a phone call.

Jer D'Wayne Amos · 28 January 2014 - 19:47
Australia · Telstra Internet

I have downgraded my browser to IE10 and pointed my DNS to Public IP DNS servers and still cannot access MyPay website. It has been 6 months approximately... The Windows "Fix connections problems" responds with "Your computer appears to be correctly configured, but the device or resource ( is not responding".

Jason Graham · 26 January 2014 - 04:32
South Korea · LG DACOM Corporation

mypay wont let me pull up the website how else and i suppose to do my taxes

James Adonis · 24 January 2014 - 08:17
United States · Comcast Business Communications

The should have just have sent the W2s to individual pay branches for distribution. US Government computers systems have been hacked and hacked again with malicious viruses. Perhaps a few well placed Nukes on the offenders will help stop the problem...

Robert E. Williamson Sr. · 24 January 2014 - 07:25
United States · AT&T Internet Services

I want to create a temp password but I don't see on the screen where I can do it. Please help me to get one. I used to have a permanet one but it expired - a temp was issued but there was a lot of difficulty in completing the one that was sent.

Thomas Harper · 23 January 2014 - 12:22
United States · Time Warner Cable

Have tried several times last night and today. Msg says they are having network problems, try later.

Sarah L Shillingford · 23 January 2014 - 12:01
United States · Bright House Networks

still down, ppl are trying to access W2's thats why

Ken Hiigel · 23 January 2014 - 10:36
United States · Comcast Cable

Mypay is reachable however logging in displays - Message NA4 - saying that the system is down.

Angela Herbert · 23 January 2014 - 10:16
United States · Comcast Cable

Also am getting Message NA4 - saying that they system is down. Wouldn't it be more appropriate if the system is up and just currently at capacity to use a more appropriate code saying such. Oh wait yeah the Government and real world are two different things.

Efrain Sanchez · 23 January 2014 - 09:41
United States · DoD Network Information Center

its up but cant get to w2

Jim Rector · 23 January 2014 - 09:30
United States · AT&T U-verse

There is our government at work again, or should I say "NOT".

Candace Normoyle · 23 January 2014 - 08:12
United States · Cox Communications

got logged in finally but w2 just gives me message na4 your pay is not available

Kelli Mace · 23 January 2014 - 08:03
United States · Time Warner Cable

mypay is down and can not access w2

Jamie Lowery · 23 January 2014 - 07:17
United States · CenturyLink

can login but nothing is available site is still not working! so frustrating!!

Carrie Rogers · 23 January 2014 - 06:48
United States · Verizon FiOS

I can enter password and user but I cant see my w-2

David Roebuck · 16 January 2014 - 13:50
United States · Hughes Network Systems

Can't get through to My Pay but have only been trying for two days.

Antonio Pablo · 14 January 2014 - 23:51
Guam · TeleGuam Holdings

I cannot connect, and forgot my login/password.

Jim Perry · 10 January 2014 - 07:47
South Korea · Korea Telecom

I can not access my account I forgot my login and password also I do not remember my email address of record. What can I do?

Cindy Childs · 6 January 2014 - 17:18
United States · Time Warner Cable

I forgot my login and password on record. I don't remember my email on record because I don't use it anymore and have established a new email that I now use.n how do I now re-establish me an account on mypay?

Joseph Minicky · 20 December 2013 - 10:53
Italy · Telecom Italia Mobile

I cannot connect as well

James Plummer · 16 December 2013 - 07:23
United States · Mediacom Communications

Can't connect to Mypay!

Mary Fischer-Gobble · 12 December 2013 - 20:32
South Korea · C&M Communication

Can't access my pay right now and haven't been able to for several days.

Lisa Barker · 22 November 2013 - 03:49
United States · Comcast Cable

cannot connect

Nancy V Good · 26 August 2013 - 19:04
United States · Mediacom Communications


Dave Burnette · 26 August 2013 - 18:41
United States · Verizon Wireless

I cannot connect as well...

Anthony Britton Sr · 26 August 2013 - 16:30
United States · Cox Communications

Must be the fact that pay is going in.

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