website not working? Is it down right now? Server Status Check screenshot
MSIWebsite Name:
www.msi.comURL Checked:
Response Time:
Last Down:
Checking MSI
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MSI Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
09:208.36 ms. 
15:318.3 ms.
06:138.7 ms. 
09:017.72 ms.
23:356.81 ms. 
14:328.42 ms.
16:427.07 ms. 
23:3419.6 ms.
19:169.34 ms. 
19:5419.13 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 12:53

We have tried pinging MSI website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access MSI - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Levi Chase · 18 June 2016 - 18:43
· · Chrome 51.0 on Windows

You cant cause its sunday

Selena Martinez · 18 June 2016 - 18:35
· · Chrome 51.0 on Windows

you may try their support line 1 855 770 779O

Levi Chase · 18 June 2016 - 18:32
· · Chrome 51.0 on Windows

i need drivers ugh

Francisco Bellini · 23 February 2016 - 19:49
· · Chrome 49.0 on Windows

Oh c'mon went to the website this morning, now that I rly need it for dirvers it's down :/

Jacek Kaminski · 17 May 2014 - 16:05
Netherlands · Planet Technologies · Internet Explorer 11.0 on Windows

Need drivers, come on MSI !

Woody Chuck · 17 May 2014 - 15:33
United States · Charter Communications · Chrome 34.0 on Windows

MSI - this is ridiculous! (DFW, TX)

Marek Václavík · 17 May 2014 - 14:20
Czechia · Telefonica Czech Republic · Chrome 34.0 on Windows

come on! almost all day from the morning :/ I need new drivers ! Anybody knows whats going on?

Andre Lackner · 17 May 2014 - 14:20
United States · AT&T U-verse · Chrome 34.0 on Windows

Just built my new computer. I don't want to install other stuff until I get my motherboard and bios drivers. Come on MSI!

Grymm Oire · 17 May 2014 - 13:29
United States · Verizon FiOS · Firefox 28.0 on Windows

Just need customer service number to figure out why my rig locks up every time i plug in my router...

Janusz Bubik · 17 May 2014 - 12:41
Czechia · NejTV · Firefox 29.0 on Windows

... or go to where you can find the necessary BIOS

Aron Víking Brandow · 17 May 2014 - 12:10
Sweden · TeliaSonera AB · Chrome 34.0 on Windows

Ah, that sucks.. just got my new computer up and running, just need the drivers.. Com'on MSI!

Parth Patel · 17 May 2014 - 11:53
India · Gujarat Telelik · Chrome 34.0 on Windows

Down for me tooo... Also checked it from Canada.. and India...

Aron Víking Brandow · 17 May 2014 - 11:42
Sweden · TeliaSonera AB · Chrome 34.0 on Windows

Is this only me? I need new drivers!

Steve Ross · 21 October 2013 - 14:48
United States · Cox Communications

This one works. I hope it helps.

David Useche Jaramillo · 21 October 2013 - 13:15
Brazil · Vivo

website is down, need a BIOS update

Alex Wood · 21 October 2013 - 10:19
United States · Charter Communications

website is down. Need to check CPU compatibility on a board

Jp Pienaar · 10 October 2013 - 03:02
South Africa · MWEB

MSI is down and I urgently need bios software...

Matthew Lee Cline · 9 October 2013 - 15:15
United States · Time Warner Cable

Just got my RMA'ed motherboard back... I guess next time I will just stick with the power hungry EVGA MB.... normally I would not fret over something like this... but I have never had issues downloading drivers before owning my first MSI MB. I have had others... but EVGA's customer service is second to none from my experience.

Michael Dry · 9 October 2013 - 14:39
United States · Comcast Cable

Received my new Video Card today... it's DOA. Hope they get back up and running soon :(

David Elswick · 9 October 2013 - 14:00
United States · Comcast Cable

The website is down and i need too contact customer support D:

Sherrie Grady · 9 October 2013 - 13:50
United States · Comcast Cable

MSI is down and my laptop is not working right!

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