website not working? Is it down right now? Server Status Check screenshot
MotorolaWebsite Name: Checked:
Response Time:
Last Down:
Checking Motorola
Please wait while we check the server...
Motorola Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
12:379.67 ms. 
04:3818.02 ms.
13:519.26 ms. 
17:4517.54 ms.
02:259.5 ms. 
05:046.73 ms.
17:087.43 ms. 
21:268.72 ms.
18:459.76 ms. 
03:509.23 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 10:15

We have tried pinging Motorola website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Motorola - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Alison Harris · 21 June 2014 - 07:24
United States · Suscom-Maine · Chrome 35.0 on Windows

Tried to chat with customer service about new Moto G phone purchase. Received "cannot access server" message at "my stuff" and then waited to chat for 20 minutes or so, including 10 minutes as alleged #1 in cue, before I was told to try again later.

Nick Herron · 2 December 2013 - 09:18
United States · Comcast Cable

There is Hope!!! I Was able to get my phone and purchase it. Get all your stuff set up in the cart, and then hit refresh and the price will change. Good luck!

Aaron Shapland · 2 December 2013 - 07:26
United States · Pioneer Long Distance

Their twitter update has restored some faith in them.

Joel Myaer · 2 December 2013 - 07:23
United States · Cox Communications

@stopbobandroll @Motorola Lots of traffic; promo not started. Order when you see promo in cart. Watch for updates!

David Ehl · 2 December 2013 - 06:53
United States · Time Warner Cable

I got thru on the phone, the phones are still available, and the guy said to try again in an hour

Aaron Shapland · 2 December 2013 - 06:46
United States · Pioneer Long Distance

I've refreshed the Dev version at 8AM CST and 8:05AM and same price. Maybe they forgot it was cyber monday.

Ifeoluwa Obanla · 2 December 2013 - 06:43
United States · Midcontinent Communications

if i dont get the discount im never getting a motorola device again.

Brad Russell · 2 December 2013 - 06:29
United States · Comcast Cable

I'm fairly certain that the 20+ minutes of downtime was them selling out of their "limited stock" and now the price is back to normal

Jennifer Molina · 2 December 2013 - 06:27
United States · Time Warner Cable

fail on so many levels!

Aaron Shapland · 2 December 2013 - 06:26
United States · Pioneer Long Distance

Moto X dev version showing normal price, not only is the site not working but the right prices aren't even updated.

Brad Russell · 2 December 2013 - 06:25
United States · Comcast Cable

I just got through finally and at checkout the price was 499.99... looks like the deals are already gone?

Joel Myaer · 2 December 2013 - 06:24
United States · Cox Communications

I got as far as my address and site went down again, also it's not showing the discounted price!?!

Steve Roberts · 2 December 2013 - 06:22
United States · Time Warner Cable

I hope they can extend the sale! :-(

Mohamad Khudeira · 2 December 2013 - 06:16
United States · Comcast Business Communications

I cant believe they didnt anticipate this.

Atul Rathi · 2 December 2013 - 06:15
United States · Comcast Cable

Getting this 100 times now!!
Internal Server Error - Read
The server encountered an internal error or misconfiguration and was unable to complete your request.
Reference #3.3aff4f17.1385992960.4a1323f4

David Ehl · 2 December 2013 - 06:14
United States · Time Warner Cable

im stuck in checkout

Nick Herron · 2 December 2013 - 06:12
United States · Comcast Cable

Internal Server Error... worst thing you could ever see during a time like this...

Michael Strammer · 2 December 2013 - 06:11
United States · Mediacom Communications

this is bs this site needs to come back now

Chad Hershberger · 2 December 2013 - 06:10
United States · Navy Network Information Center (NNIC)

This is a huge fail on Cyber Monday.

Joel Myaer · 2 December 2013 - 06:09
United States · Cox Communications

Site is down, I was almost to my order page and 7am MST hit and boom nothing.

Rob Butler · 2 December 2013 - 06:07
United States · Bridgewater College

ARG the site needs to come back online ASAP!

Submit a comment using your Facebook ID.

Is down for you right now? Submit your comments about service status or report an issue below to let others know that they aren't the only ones having trouble. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage.