website not working? Is it down right now? Server Status Check screenshot
MorningstarWebsite Name:
www.morningstar.comURL Checked:
Response Time:
Last Down:
Checking Morningstar
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Morningstar Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
12:380.94 ms. 
17:221.39 ms.
23:561.31 ms. 
07:445.58 ms.
11:121.28 ms. 
14:050.97 ms.
16:061.75 ms. 
18:505.55 ms.
00:411.29 ms. 
19:461.92 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 02:36

We have tried pinging Morningstar website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Morningstar - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Gerald Wilkins · 3 February 2016 - 21:36
· · Chrome 48.0 on Windows

I just learned that the issue is with the Portfolio view. Morningstar has this posted to the main web page: Portfolio Manager is currently experiencing a service disruption. Our team is working to fix the problem as quickly as possible. We’re sorry for the inconvenience.

Eng Guy · 3 February 2016 - 18:44
· · Chrome 48.0 on Windows

Tried to look at my portfolios but keep getting the message "Server is busy"

Gerald Wilkins · 3 February 2016 - 18:37
· · Chrome 48.0 on Windows

For the past several days, the server faults out and redirects to"Page Not Found". Pinged site just now and timed out. same with Tracert after reaching []

Shawn Powers · 7 January 2016 - 15:22
· · Firefox 43.0 on Windows

Site up but I cannot log in. Using Firefox but also tried Chrome with same result. Appears to be a Morningstar login issue.

Kenneth Feinour · 7 January 2016 - 15:16
· · Safari 9.0 on iPad

Site no available

Barb Campbell · 7 January 2016 - 15:16
· · Firefox 43.0 on Windows

I can access the site but it won't let me log in to view my portfolio. Too much traffic?

Lane Reynolds · 7 January 2016 - 15:01
· · Firefox 43.0 on Windows

I am using google and it will not let me log in.

Joseph Allen · 27 October 2015 - 16:45
· · Chrome 46.0 on Windows

Sign in says that you need the latest netscape browser, or to go to chrome. That is what I have and It will not accept my sign in

Lyn Cost · 30 April 2014 - 16:30
United States · Time Warner Cable

Service Unavailable - DNS failure
The server is temporarily unable to service your request. Please try again later.

Reference #11.dc260e6b.1398900602.30175a94

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