website not working? Is it down right now? Server Status Check screenshot
McAfeeWebsite Name:
www.mcafee.comURL Checked:
Response Time:
Last Down:
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McAfee Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
17:145.99 ms. 
19:506.49 ms.
02:007.62 ms. 
11:267.89 ms.
01:026.29 ms. 
04:216.69 ms.
06:467.81 ms. 
14:387.71 ms.
17:016.84 ms. 
20:319.46 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 22:48

We have tried pinging McAfee website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access McAfee - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
McAfee Support +1800 585 2494 · 26 June 2016 - 20:29
· · Chrome 51.0 on Windows

You may go for USA and Canada Customer Service.

Clare E Youngs · 15 December 2015 - 20:52
· · Chrome 46.0 on Windows

Can't purchase.

Jennifer Silvers Baird · 13 October 2015 - 02:40
· · Chrome 45.0 on Windows

Won't load updates today. Computer says I'm at risk. Attempted to scan my computer- quick, full or custom and says "we are having trouble scanning right now. Please wait a moment and try again." Have waited all day with no luck. Tried going to help but see "end of life announcement for site advisor live".

Mike Hakim · 12 October 2015 - 20:25
· · Chrome 45.0 on Windows

I still cannot access the server to update my McAfee protection suite from

Phil Brandon · 28 June 2014 - 02:28
United Kingdom · BT · Internet Explorer 10.0 on Windows

Can't access via BT Net protect. What is happening??

Sam Smith · 23 June 2014 - 21:07
United States · Cox Communications · Chrome 35.0 on Windows

For the most part McAfee is down.. Geez I hope they did not catch a virus. :-)

Jason Potter · 23 June 2014 - 18:26
United States · Time Warner Cable · Firefox 30.0 on Windows

Having a problem getting beyond the page, like getting to The main page may be up, but everything else is down.

Andrea Trimble · 23 June 2014 - 17:13
United States · Time Warner Cable · Chrome 35.0 on Windows

Ditto to all. I am unable to login to Waiting would not be a problem if I didn't need to renew my subscription. I keep getting google error messages after a few minutes of waiting for a connection. I was having dial-up flashbacks.

Brian W Norby · 23 June 2014 - 16:17
United States · New Source Broadband · Internet Explorer 11.0 on Windows

McAfee appears down at the moment. Says "This page can't be displayed" while I am able to visit other sites.

Amanda Jane Cummings · 29 May 2014 - 12:10
United Kingdom · BT · Internet Explorer 11.0 on Windows

Trying to renew wont let me access site

Shelly Gordon · 12 May 2014 - 09:28
United States · Comcast Cable · Firefox 29.0 on Windows

macafee is not checking websites; message says retry, then takes me to a read only page and says of 4 protections is unknown. Help!

Mike Gallagher · 6 March 2014 - 03:01
United Kingdom · Virgin Media

6th March 11.00 UK time trying to cancel subscription as in Kirsty's case no links in email work nor those from the search results in Google!

Kirsty Jayne Tounsend-Jeacock · 6 March 2014 - 02:06
United Kingdom · Sky Broadband

I am trying to renew my subscription (from the UK) and the link from the security centre and the ones from the reminder email are leading me to a page that wont load.

Andrea Michelle Hagadorn Barnett · 17 January 2014 - 16:01
United States · Comcast Cable

I can't get McAfee's website to work. it wont let me log in, I keep getting the same page over and over again at times when I click on what I want.

Uzair Hussain · 25 April 2013 - 03:49
Pakistan · Pakistan Telecommuication

we are unable to access on

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