website not working? Is it down right now? Server Status Check screenshot
MapQuest MapsWebsite Name:
www.mapquest.comURL Checked:
Response Time:
Last Down:
Checking MapQuest Maps
Please wait while we check the server...
MapQuest Maps Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
23:506.02 ms. 
02:316.1 ms.
16:096.06 ms. 
00:495.33 ms.
05:535.22 ms. 
10:575.04 ms.
15:535.51 ms. 
18:216.15 ms.
07:275.01 ms. 
18:086.18 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 12:35

We have tried pinging MapQuest Maps website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access MapQuest Maps - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Sofia Rood Morabito · 11 August 2016 - 14:54
· · Firefox 47.0 on Windows

not giving directions today

Paul Sandbek · 2 July 2016 - 00:18
· · Safari 601.1.46 on iPad

The mapquest app for iPad tried to update into some kind of loop...after an hour, I deleted the app and tried to redownload it.......isn't even available anymore on apples App Store. Following the link on the mapquest webpage takes me to site that has just raw code. What's up?

Heather Denmark Daly · 18 June 2016 - 21:02
· · Safari 9.0 on iPhone

Mapquest will not work right now. I have deleted the app and reloaded it. It won't do a thing? I've never had trouble with it before?

Pat Little Kranz · 3 June 2016 - 09:25
· · Internet Explorer 11.0 on Windows

cannot access directions nor find places since 6/2/16. "mapquest not responding" is all i get

Rosemary Riley-Mondro · 1 June 2016 - 13:35
· · Chrome 50.0 on Windows

It asks me to rotate my device when I'm trying to access it from a laptop computer.

Sulynn Todd Dellinger · 17 March 2016 - 21:48
· · Internet Explorer 11.0 on Windows

only left side of page displays, but it does nothing when you hit "get directions"

Lori Vann Tibbitts · 15 March 2016 - 19:02
· · Internet Explorer 11.0 on Windows

Mapquest site comes up but will not work, We use it for business but have had to go to Google Maps instead because day after day it will not work. Started right after upgrade. So much for the upgrade

Pamela Stehley · 15 January 2016 - 14:04
· · Internet Explorer 11.0 on Windows

The web page comes up but does not work for me. I am going to really miss Mapquest.

Bret Johns · 24 November 2015 - 01:00
· · Firefox 42.0 on Windows

Same problem here with the circle spinning. Then I got a "Script running slow error message" Clicked "stop script" and after about 2 more minutes it finally loaded.

Karen MacDonald · 23 November 2015 - 20:50
· · Internet Explorer 11.0 on Windows

The webpage comes up but all buttons (Directions, Report a Problem, Help) are frozen/inoperable.

Ann Haas · 16 November 2015 - 18:22
· · Safari 5.0.6 on Mac

I always loved Mapquest. I can not access it at all now.

Jean Crosby · 12 November 2015 - 01:58
· · Safari 4.1.3 on Mac

Maapquest just spins. I really NEED it and it has always worked before. I read that you "improved" Mapquest. Now it won't work at all!!!! :(

Peggy Emerson Yasem · 31 October 2015 - 16:27
· · Chrome 46.0 on Windows

Trying to access Mapquest from Google Chrome, but it won't load; the big circle just keeps going round and round.

Joe Dino Perna · 22 October 2015 - 02:01
· · Internet Explorer 11.0 on Windows

cant get it to work on my desktop , work for home depot and its been our maps for over 10yrs

Terri Newmark Benton · 13 October 2015 - 15:56
· · Firefox 41.0 on Windows

It won't load at all

GeoPaz Sinese · 25 August 2015 - 20:39
· · Chrome 44.0 on Windows

unable to send a destimation & directions from pc to Sync in car ??

Octavian Goga · 30 June 2014 - 10:29
Canada · RCP · Internet Explorer 7.0 on Windows

All I get is a blank white screen. No sign in, nothing else either.

Linda Jakubowski · 28 June 2014 - 18:29
Canada · Bell Canada · Internet Explorer 11.0 on Windows

I am in Canada and for last several hours it says it cannot find my address

Joe Heckman · 21 June 2014 - 17:20
United States · Frontier Communications · Firefox 30.0 on Mac

All I get is a blank white screen. No sign in, nothing else either.

Valerie Prince · 5 April 2014 - 04:31
United States · Clear Wireless

Whenever I click on the mapquest site for the last month it doesn't link. I have just a white screen.

Steve Archer · 5 March 2014 - 20:18
Canada · Telus Communications

Go to sign in & it says:
Uh Oh. The page you are looking for is not here (500).

Please try one of these options:

Entering a different URL
Going back to the start

Jesse Merritt · 4 March 2014 - 20:14
United States · AT&T Wi-Fi Services

Mapquest is down in Jacksonville, FL. I tried two different ISPs and it's no go on either one.

Sherri Wells · 22 February 2014 - 23:25
United States · Hughes Network Systems

mapquest is not working for me either.

James J. Forman · 26 November 2013 - 07:28
United States · PAETEC Communications

Will not print selected driving directions..!!!

Matt Lloyd · 5 October 2013 - 21:38
United States · CenturyLink

Yeah, it's been doing that to me the last couple of days. What is going on?

Gigi Faraci Harris · 12 September 2013 - 16:29
United States · Comcast Cable

yep, it's not retrieving data. says it's having trouble with search results try again later. google maps here I come

Submit a comment using your Facebook ID.

Is down for you right now? Submit your comments about service status or report an issue below to let others know that they aren't the only ones having trouble. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage.