website not working? Is it down right now? Server Status Check screenshot
MapMyRunWebsite Name:
www.mapmyrun.comURL Checked:
Response Time:
Last Down:
Checking MapMyRun
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MapMyRun Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
09:321.12 ms. 
00:140.81 ms.
12:300.82 ms. 
13:320.68 ms.
16:221.06 ms. 
22:250.95 ms.
16:111.12 ms. 
12:520.85 ms.
04:030.57 ms. 
12:520.68 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 13:15

We have tried pinging MapMyRun website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access MapMyRun - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Julia Summers · 29 July 2016 - 20:13
· · Chrome 52.0 on Windows

you may try their support number 1 85 5 7 7 O 7790

Edwin Ridout · 18 June 2016 - 14:54
· · Chrome 37.0 on Linux

Getting lots of "Whooops, something went wrong" messages when trying to enter workout details on a recently created route.

Raggs Tacata · 25 May 2016 - 02:44
· · Internet Explorer 11.0 on Windows

On my PCs, MapMyRun has been showing up as mostly HTML or half-loaded with most graphics unloaded. All variations of not loading in Edge, IE11, Firefox, Chrome. Mobile app on iPhone is OK, but I would like to get back to mapping! :(

Michele Malley Winden · 9 May 2016 - 17:56
· · Chrome 49.0 on Windows

Most everything on the site is just bringing up a blank page for me.

Glenn Bugala · 9 May 2016 - 17:39
· · Chrome 50.0 on Windows

As of 5/9/16, I'm unable to see content on the pages. Everything around it is fine, just the actual map, routes, and logging.

Michael Huens · 20 January 2016 - 07:25
· · Chrome 47.0 on Windows

I'm having problems logging in and logging a workout now.

Declan McCartan · 7 April 2014 - 13:59
United Kingdom · BT

Down for me too...

Fabien Frances · 7 April 2014 - 13:55
United Kingdom · Virgin Media down tonight, too much miles...

Terry Nicholl · 17 January 2014 - 20:51
United States · America Online

Cannot record my day by day effort. Frustrating!

Teresa Griffith · 30 November 2013 - 03:40
United Kingdom · BT

I'm having the same problem as William Beresford above. I am going to uninstal it and download runkeeper...

William Beresford · 30 November 2013 - 01:00
United Kingdom · BT

everything i click takes me to a sodding nexus ad

Meg Parke · 3 October 2013 - 05:56
United States · Verizon Business

3 dayz?! I don't know what to do! Halp!

Eleanor Heledd Edwards · 21 September 2013 - 12:07
United Kingdom · Sky Broadband

won't allow me to create a route. Map not loading.

Michael Lee Christopher · 7 April 2013 - 09:41
United Kingdom · BT

just wont work and taking forever to give me error

Greg Rosenberg · 9 October 2012 - 21:53
United States · Comcast Cable

I am trying to upgrade my membership and the pay site keeps bouncing me out. I've called and emailed them, how can a business operate without phone support even though they list a phone number

Ed Stout · 27 August 2012 - 02:37
United Kingdom · Virgin Media

I've tried everything suggested, however I keep getting the same answer:

Error 101 (net::ERR_CONNECTION_RESET): The connection was reset.

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